308 lines
12 KiB
PHP
308 lines
12 KiB
PHP
<?php
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namespace App\Http\Controllers;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\DB;
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class DashboardController extends Controller
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{
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private array $issueRules = [
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'Kebersihan' => [
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'keywords' => ['kotor', 'sampah', 'jorok', 'kumuh', 'toilet', 'wc', 'kamar mandi', 'limbah', 'bau', 'bersih'],
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'color' => 'red',
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'icon' => '🧹',
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'saran' => [
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'actions' => ['Tambah tempat sampah', 'Jadwal pembersihan rutin', 'Petugas kebersihan tambahan'],
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'dampak' => 'Kepuasan meningkat signifikan',
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'tip' => 'Tambah tempat sampah & jadwal pembersihan rutin.',
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],
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],
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'Parkir' => [
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'keywords' => ['parkir', 'lahan parkir', 'tempat parkir', 'parkiran', 'motor', 'mobil'],
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'color' => 'orange',
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'icon' => '🚗',
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'saran' => [
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'actions' => ['Penataan area parkir', 'Tarif transparan', 'Petugas lebih ramah'],
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'dampak' => 'Mengurangi keluhan',
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'tip' => 'Sistem parkir lebih rapi dan transparan.',
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],
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],
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'Harga / Tiket' => [
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'keywords' => ['mahal', 'harga', 'tiket', 'bayar', 'biaya', 'tarif', 'terjangkau'],
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'color' => 'yellow',
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'icon' => '🎟️',
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'saran' => [
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'actions' => ['Evaluasi harga tiket', 'Promo wisata', 'Diskon tertentu'],
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'dampak' => 'Daya tarik meningkat',
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'tip' => 'Penyesuaian harga tiket agar lebih terjangkau.',
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],
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],
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'Fasilitas' => [
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'keywords' => ['fasilitas', 'gazebo', 'warung', 'kantin', 'kamar ganti', 'musholla', 'wifi', 'bangku', 'kursi'],
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'color' => 'green',
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'icon' => '🏗️',
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'saran' => [
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'actions' => ['Perbaiki fasilitas rusak', 'Tambah fasilitas umum', 'Perawatan berkala'],
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'dampak' => 'Kenyamanan pengunjung meningkat',
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'tip' => 'Fasilitas lengkap & terawat meningkatkan kepuasan.',
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],
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],
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'Keramaian' => [
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'keywords' => ['ramai', 'macet', 'antri', 'sesak', 'penuh', 'padat', 'berdesakan'],
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'color' => 'blue',
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'icon' => '👥',
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'saran' => [
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'actions' => ['Atur kapasitas pengunjung', 'Sistem antrean', 'Jam kunjungan fleksibel'],
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'dampak' => 'Pengalaman pengunjung lebih nyaman',
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'tip' => 'Manajemen kapasitas pengunjung lebih baik.',
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],
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],
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];
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public function index(Request $request)
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{
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$wisata = $request->wisata;
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$destinasi = $request->destinasi;
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// ================================================================
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// AMBIL SEMUA PERIODE & PERIODE AKTIF
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// ================================================================
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$periodeList = DB::table('periode_analisis')->orderBy('id', 'desc')->get();
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$periodeAktif = $request->periode_id
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? DB::table('periode_analisis')->find($request->periode_id)
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: DB::table('periode_analisis')->orderBy('id', 'desc')->first();
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$periodeId = $periodeAktif->id ?? null;
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$evaluasi = DB::table('evaluasi_model')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->latest()->first();
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// ================================================================
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// TOTAL ULASAN
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// ================================================================
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$totalUlasan = DB::table('ulasan')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->count();
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// ================================================================
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// CEK ADA ANALISIS ATAU BELUM
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// ================================================================
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$hasAnalisis = DB::table('hasil_analisis')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->count() > 0;
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// ================================================================
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// HITUNG SENTIMEN
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// ================================================================
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$positif = DB::table('hasil_analisis')
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->where('sentimen', 'Positif')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->count();
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$negatif = DB::table('hasil_analisis')
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->where('sentimen', 'Negatif')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->count();
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$netral = DB::table('hasil_analisis')
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->where('sentimen', 'Netral')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->count();
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$totalSentimen = $positif + $negatif + $netral;
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$stats = [
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'total' => $totalUlasan,
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'positif_persen' => $totalSentimen > 0 ? round(($positif / $totalSentimen) * 100) : 0,
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'negatif_persen' => $totalSentimen > 0 ? round(($negatif / $totalSentimen) * 100) : 0,
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'netral_persen' => $totalSentimen > 0 ? round(($netral / $totalSentimen) * 100) : 0,
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];
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// ================================================================
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// CHART DATA
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// ================================================================
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$chartSentimen = $hasAnalisis
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? DB::table('hasil_analisis')
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->select('sentimen', DB::raw('count(*) as total'))
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->groupBy('sentimen')
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->orderByRaw("FIELD(sentimen, 'Positif', 'Negatif', 'Netral')")
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->get()
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: collect();
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$chartDestinasi = $hasAnalisis
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? DB::table('hasil_analisis')
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->select(
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'wisata',
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DB::raw("SUM(CASE WHEN sentimen = 'Positif' THEN 1 ELSE 0 END) as positif"),
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DB::raw("SUM(CASE WHEN sentimen = 'Negatif' THEN 1 ELSE 0 END) as negatif"),
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DB::raw("SUM(CASE WHEN sentimen = 'Netral' THEN 1 ELSE 0 END) as netral")
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)
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->groupBy('wisata')
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->get()
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: collect();
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// ================================================================
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// TOTAL PER DESTINASI + WORD CLOUD + LAST UPDATE
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// ================================================================
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$totalPerWisata = DB::table('ulasan')
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->select('wisata', DB::raw('count(*) as total'))
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->groupBy('wisata')
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->get();
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$texts = DB::table('hasil_analisis')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->pluck('ulasan_bersih')
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->toArray();
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$allText = count($texts) > 0 ? implode(' ', $texts) : '';
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$lastUpdate = DB::table('hasil_analisis')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->latest('created_at')->value('created_at');
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$destinasiList = DB::table('ulasan')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->select('wisata')->distinct()->pluck('wisata');
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$hasil = DB::table('hasil_analisis')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($wisata && $wisata != 'Semua Destinasi', fn($q) => $q->where('wisata', $wisata))
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->paginate(10);
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// ================================================================
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// REKOMENDASI
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// ================================================================
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$ulasanNegatif = DB::table('hasil_analisis')
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->where('sentimen', 'Negatif')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($destinasi && $destinasi != 'Semua Destinasi', fn($q) => $q->where('wisata', $destinasi))
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->pluck('ulasan_bersih')
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->toArray();
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$textRek = strtolower(implode(' ', $ulasanNegatif));
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$wordsRek = array_filter(preg_split('/\s+/', $textRek));
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$issueSkor = [];
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foreach ($this->issueRules as $kategori => $rule) {
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$skor = 0;
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foreach ($rule['keywords'] as $kw) {
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$skor += substr_count($textRek, $kw);
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}
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$issueSkor[$kategori] = $skor;
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}
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arsort($issueSkor);
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$totalSkorIsu = array_sum($issueSkor) ?: 1;
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$isuUtama = [];
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foreach (array_slice($issueSkor, 0, 5, true) as $nama => $skor) {
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$isuUtama[] = [
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'nama' => $nama,
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'skor' => $skor,
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'persen' => round(($skor / $totalSkorIsu) * 100),
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'color' => $this->issueRules[$nama]['color'],
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'icon' => $this->issueRules[$nama]['icon'],
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];
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}
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$stopwords = [
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'yang','dan','di','ke','dari','untuk','dengan','ini','itu','tidak',
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'ada','juga','sangat','lebih','sudah','bisa','tapi','karena','pada',
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'akan','atau','saya','kami','mereka','nya','ga','gak','udah','pas',
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'kita','sih','deh','aja','ya','yg','tp','bgt','jadi','biar','kalau',
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];
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$freq = array_count_values($wordsRek);
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foreach ($stopwords as $sw) { unset($freq[$sw]); }
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foreach (array_keys($freq) as $w) {
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if (mb_strlen($w) < 3) unset($freq[$w]);
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}
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arsort($freq);
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$kataDominan = array_slice($freq, 0, 10, true);
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$saranPerbaikan = [];
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foreach (array_slice($issueSkor, 0, 3, true) as $nama => $skor) {
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$saranPerbaikan[] = [
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'nama' => 'Perbaikan ' . $nama,
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'tip' => $this->issueRules[$nama]['saran']['tip'],
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'icon' => $this->issueRules[$nama]['icon'],
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];
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}
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$prioritas = [];
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$rank = 1;
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foreach (array_slice($issueSkor, 0, 3, true) as $nama => $skor) {
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$prioritas[] = [
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'rank' => $rank++,
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'nama' => $nama,
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'icon' => $this->issueRules[$nama]['icon'],
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'actions' => $this->issueRules[$nama]['saran']['actions'],
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'dampak' => $this->issueRules[$nama]['saran']['dampak'],
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'color' => $this->issueRules[$nama]['color'],
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];
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}
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$positifRek = DB::table('hasil_analisis')
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->where('sentimen', 'Positif')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($destinasi && $destinasi != 'Semua Destinasi', fn($q) => $q->where('wisata', $destinasi))
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->count();
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$negatifRek = DB::table('hasil_analisis')
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->where('sentimen', 'Negatif')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($destinasi && $destinasi != 'Semua Destinasi', fn($q) => $q->where('wisata', $destinasi))
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->count();
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$totalSentimenRek = DB::table('hasil_analisis')
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->when($periodeId, fn($q) => $q->where('periode_id', $periodeId))
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->when($destinasi && $destinasi != 'Semua Destinasi', fn($q) => $q->where('wisata', $destinasi))
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->count() ?: 1;
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$totalNegatif = $negatifRek;
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$persenNegatif = round(($negatifRek / $totalSentimenRek) * 100, 2);
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$tingkatKepuasan = round(($positifRek / $totalSentimenRek) * 100);
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$labelKepuasan = match(true) {
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$tingkatKepuasan >= 80 => 'Baik',
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$tingkatKepuasan >= 60 => 'Sedang',
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default => 'Kurang',
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};
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$isuDominan = $isuUtama[0]['nama'] ?? '-';
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$isuDominanPersen = $isuUtama[0]['persen'] ?? 0;
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// ================================================================
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// RETURN VIEW
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// ================================================================
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return view('dashboard', compact(
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'stats',
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'chartSentimen',
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'chartDestinasi',
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'totalPerWisata',
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'allText',
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'lastUpdate',
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'hasAnalisis',
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'destinasiList',
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'hasil',
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'evaluasi',
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'totalNegatif',
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'persenNegatif',
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'tingkatKepuasan',
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'labelKepuasan',
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'isuUtama',
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'isuDominan',
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'isuDominanPersen',
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'kataDominan',
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'saranPerbaikan',
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'prioritas',
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'periodeList', // ← tambahan
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'periodeAktif', // ← tambahan
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));
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}
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} |