Delete DOKUMENTASI_TAHAP7_BACKEND_REVIEW_ULASAN_CUSTOMER.md
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# DOKUMENTASI TAHAP 7
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## Backend Review/Ulasan Customer
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Tanggal: 21 April 2026
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Project: WebRental (Laravel)
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---
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## 1. Tujuan Tahap Ini
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Tahap ini fokus pada alur:
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completed booking -> customer membuat review -> review tampil di detail mobil.
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Cakupan yang dikerjakan:
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1. Customer bisa membuat ulasan hanya untuk booking miliknya yang sudah completed.
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2. Satu booking hanya boleh punya satu review.
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3. Riwayat booking customer menampilkan status review dan tombol Beri Ulasan saat memenuhi syarat.
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4. Halaman detail mobil menampilkan data review nyata dari database (rata-rata, jumlah, daftar ulasan).
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5. Admin rental bisa melihat daftar review yang masuk untuk rental miliknya (list sederhana).
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Cakupan yang tidak dikerjakan:
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1. Promo/CRM.
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2. Super admin module review.
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3. Balas review.
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4. Edit/hapus review.
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---
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## 2. Implementasi Database
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### 2.1 Migration Baru
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Dibuat tabel reviews dengan relasi kuat ke booking, customer, vehicle, rental_company.
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File:
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- database/migrations/2026_04_21_000010_create_reviews_table.php
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Struktur penting:
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1. booking_id dibuat unique untuk menjamin satu booking maksimal satu review.
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2. rating disimpan sebagai unsignedTinyInteger.
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3. review dibuat nullable agar customer tetap bisa memberi rating walau tanpa komentar.
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4. Index tambahan untuk query listing dan ringkasan rating.
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---
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## 3. Model dan Relasi
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### 3.1 Model Baru
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File:
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- app/Models/Review.php
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Relasi:
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1. Review belongsTo Booking
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2. Review belongsTo User sebagai customer
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3. Review belongsTo Vehicle
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4. Review belongsTo RentalCompany
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### 3.2 Penyesuaian Model Existing
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File:
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- app/Models/Booking.php
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- Tambah relasi hasOne review()
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- app/Models/Vehicle.php
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- Tambah relasi hasMany reviews()
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- app/Models/RentalCompany.php
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- Tambah relasi hasMany reviews()
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- app/Models/User.php
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- Tambah relasi hasMany reviews() dengan foreign key customer_id
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---
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## 4. Controller dan Request
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### 4.1 Customer Review Controller
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File:
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- app/Http/Controllers/Customer/ReviewController.php
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Method:
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1. create(Booking $booking)
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2. store(StoreReviewRequest $request, Booking $booking)
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Aturan yang ditegakkan di controller:
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1. Booking harus milik customer login. Jika bukan, response 404.
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2. Booking harus status completed.
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3. Booking tidak boleh sudah punya review.
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4. Data relasi review diambil dari booking valid di server, bukan dari input frontend.
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Setelah store sukses:
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- Redirect ke detail booking customer dengan flash success.
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### 4.2 Form Request
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File:
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- app/Http/Requests/StoreReviewRequest.php
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Validasi:
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1. rating: required, integer, min 1, max 5.
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2. review: nullable, string, max 1000.
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Alasan review nullable:
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- User bisa cepat memberikan rating tanpa wajib menulis komentar panjang.
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### 4.3 Admin Rental Review Controller
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File:
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- app/Http/Controllers/AdminRental/ReviewController.php
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Method:
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1. index()
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Fungsi:
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1. Menampilkan review yang hanya milik rental company dari admin login.
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2. Query menggunakan filter rental_company_id agar admin tidak melihat data rental lain.
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---
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## 5. Routing
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File:
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- routes/web.php
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Route customer review:
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1. GET /my-bookings/{booking:booking_code}/review -> customer.reviews.create
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2. POST /my-bookings/{booking:booking_code}/review -> customer.reviews.store
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Proteksi:
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- middleware auth + role:customer
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Route admin rental review:
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1. GET /admin-rental/reviews -> admin-rental.reviews.index
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Proteksi:
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- middleware auth + role:admin_rental
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---
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## 6. Perubahan Query Data
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### 6.1 Detail Mobil
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File:
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- app/Http/Controllers/Customer/KatalogController.php
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Pada method show(Vehicle $vehicle):
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1. Ambil hanya review kendaraan yang terkait booking completed.
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2. Hitung average rating.
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3. Hitung total review.
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4. Hitung breakdown jumlah bintang 1 sampai 5.
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5. Ambil daftar review terbaru dengan eager loading customer.
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Hasil dikirim ke view detail mobil:
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- reviews
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- averageRating
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- totalReviews
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- ratingBreakdown
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### 6.2 Riwayat Booking Customer
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File:
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- app/Http/Controllers/Customer/MyBookingController.php
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Perubahan:
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1. Eager load relasi review pada index.
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2. Eager load relasi review pada show.
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Tujuan:
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- Menghindari N+1 saat cek status sudah direview atau belum.
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---
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## 7. Perubahan Blade
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### 7.1 Halaman Form Review Customer
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File baru:
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- resources/views/customer/reviews/create.blade.php
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Isi utama:
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1. Info kendaraan, rental, booking code, tanggal sewa.
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2. Input rating 1-5.
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3. Textarea komentar (opsional).
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4. Submit ke customer.reviews.store.
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### 7.2 Riwayat Booking Customer (Index)
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File:
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- resources/views/customer/bookings/index.blade.php
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Perubahan:
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1. Tambah kolom Ulasan.
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2. Jika completed + belum direview -> status Belum Direview.
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3. Jika completed + sudah direview -> status Sudah Direview.
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4. Tombol Beri Ulasan tampil hanya jika completed dan belum direview.
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### 7.3 Detail Booking Customer (Show)
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File:
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- resources/views/customer/bookings/show.blade.php
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Perubahan:
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1. Jika completed + belum direview -> tampil CTA Beri Ulasan.
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2. Jika completed + sudah direview -> tampil ringkasan ulasan yang sudah dibuat.
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### 7.4 Detail Mobil - Section Ulasan
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File:
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- resources/views/detail-mobil/rating-dan-ulasan.blade.php
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Perubahan:
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1. Ganti placeholder menjadi data review nyata.
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2. Tampil rata-rata rating dan total review.
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3. Tampil breakdown bintang.
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4. Tampil daftar review terbaru dengan nama customer disamarkan sebagian.
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5. Tampil empty state jika belum ada review.
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Catatan teknis:
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- Untuk menghindari error kompilasi style dinamis pada Blade, visual bar distribusi memakai elemen progress.
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### 7.5 Detail Mobil - Informasi Utama
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File:
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- resources/views/detail-mobil/informasi-utama.blade.php
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Perubahan:
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1. Tambah ringkasan rating sederhana (avg dan jumlah review).
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### 7.6 Admin Rental - List Ulasan
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File baru:
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- resources/views/admin-rental/reviews/index.blade.php
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Perubahan:
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1. Tabel sederhana berisi tanggal, kendaraan, customer, booking, rating, cuplikan ulasan.
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### 7.7 Sidebar Admin Rental
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File:
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- resources/views/components/admin-rental-sidebar.blade.php
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Perubahan:
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1. Tambah menu Data Ulasan ke halaman admin-rental.reviews.index.
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---
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## 8. Validasi Aturan Bisnis yang Dipenuhi
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1. Customer hanya bisa review booking miliknya sendiri.
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2. Customer hanya bisa review jika booking completed.
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3. Satu booking hanya satu review (double guard: unique DB + guard controller).
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4. Data review terhubung ke booking, vehicle, rental_company, customer.
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5. Detail mobil menampilkan review nyata dari database.
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6. Admin rental hanya melihat review rental miliknya.
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---
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## 9. Verifikasi yang Dilakukan
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Perintah yang dijalankan:
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1. php artisan route:list --path=my-bookings; php artisan route:list --path=review; php artisan route:list --path=admin-rental/reviews
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2. php artisan route:list --path=admin-rental/reviews
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Hasil:
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1. Route customer review create/store terdaftar.
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2. Route admin rental reviews index terdaftar.
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3. Pemeriksaan error file penting tidak menemukan error setelah perbaikan akhir.
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---
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## 10. Ringkasan Alur End-to-End
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1. Booking customer mencapai status completed.
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2. Di riwayat booking/detail booking muncul tombol Beri Ulasan.
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3. Customer submit rating dan komentar opsional.
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4. Backend validasi kepemilikan booking, status completed, dan review belum ada.
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5. Review disimpan dan terhubung ke booking, vehicle, rental_company, customer.
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6. Detail mobil otomatis menampilkan ringkasan dan daftar ulasan terbaru.
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7. Admin rental melihat ulasan masuk pada menu Data Ulasan.
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---
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## 11. Langkah Lanjutan yang Disarankan
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1. Tambah unit/feature test untuk skenario akses review (ownership, completed, duplicate).
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2. Tambah endpoint agregasi rating jika nanti dipakai modul promo/CRM.
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3. Tambah moderation sederhana untuk kualitas konten ulasan sebelum tahap promo.
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