@include('components.theme.pages.header')
Kuesioner dengan Periode {{ \Carbon\Carbon::parse($kuesioner->start_periode)->format('d F Y') }} - {{ \Carbon\Carbon::parse($kuesioner->end_periode)->format('d F Y') }} Berikut data pertanyaan dari kuesioner Gap kualitas pelayanan atau perbedaan pelayanan yang diharapkan oleh pengguna dengan pelayanan yang senyatanya diterima atau dirasakan oleh pengguna. Data perangkingan nilai GAP 5 berdasarkan kualitas pelayanan yang diharapkan oleh pengguna{{ $data['subtitle'] }}
Data Pertanyaan
Pertanyaan
Dimensi
Uji GAP-5
Kriteria/Pertanyaan
Harapan Pelayanan
Kenyataan Pelayanan
Nilai GAP 5
Kesimpulan
id)->get();
if (!empty($data)) {
foreach ($data as $value) {
$expectation_average = round(($value->sum_total_answerer > 0 ? ($value->sum_expectation_answer/$value->sum_total_answerer) : 0), 2);
$reality_average = round(($value->sum_total_answerer > 0 ? ($value->sum_reality_answer/$value->sum_total_answerer) : 0), 2);
$gap5 = $value->sum_total_answerer > 0 ? $reality_average-$expectation_average : 0;
$rating = '';
if($gap5 == 0) {
$rating = 'Puas';
}else if($gap5 > 0) {
$rating = 'Sangat puas';
}else if($gap5 < 0) {
$rating = 'Kurang puas';
}
$question = \App\Models\Pertanyaan::where('id', $value->question_id)->first();
?>
Nilai Pembobotan
Rata-Rata Harapan
Nilai Pembobotan
Rata-Rata Kenyataan
= substr($question->question, 0, 55) ?>
= $value->sum_expectation_answer ?>
= $expectation_average ?>
= $value->sum_reality_answer ?>
= $reality_average ?>
= $gap5 ?>%
= $rating ?>
Data kosong.
Perangkingan Nilai GAP 5
id)->get();
if (!empty($data)) {
foreach ($data as $value) {
$expectation_average = round(($value->sum_total_answerer > 0 ? ($value->sum_expectation_answer/$value->sum_total_answerer) : 0), 2);
$reality_average = round(($value->sum_total_answerer > 0 ? ($value->sum_reality_answer/$value->sum_total_answerer) : 0), 2);
$gap5 = $value->sum_total_answerer > 0 ? $reality_average-$expectation_average : 0;
$rating = '';
if($gap5 == 0) {
$rating = 'Puas';
}else if($gap5 > 0) {
$rating = 'Sangat puas';
}else if($gap5 < 0) {
$rating = 'Kurang puas';
}
$question = \App\Models\Pertanyaan::where('id', $value->question_id)->first();
$dimensi = \App\Models\Dimension::where('id', $question->dimension_id)->first();
?>
Kriteria/Pertanyaan
Dimensi
Nilai GAP 5
Kesimpulan
{{ substr($question->question, 0, 55) }}
= $dimensi->title ?>
= $gap5 ?>%
= $rating ?>
Data kosong.