229 lines
20 KiB
PHP
229 lines
20 KiB
PHP
@extends('Dashboard.layouts.main')
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@section('title', 'Kuisioner Kepuasan Pelanggan')
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@section('content')
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<div class="content">
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<div class="container-fluid">
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<div class="row">
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<div class="col-12">
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<div class="page-title-box">
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<div class="page-title-right">
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<ol class="breadcrumb m-0">
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<li class="breadcrumb-item"><a href="{{ route('dashboard') }}">Dashboard</a></li>
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<li class="breadcrumb-item active">Kuisioner Kepuasan</li>
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</ol>
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</div>
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<h4 class="page-title">Kuisioner Kepuasan Pelanggan</h4>
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</div>
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</div>
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</div>
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<div class="row">
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<div class="col-12">
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<div class="card">
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<div class="card-header bg-primary text-white">
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<h5 class="card-title mb-0 text-white">Pengisian Kuisioner Setiap Pelayanan</h5>
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</div>
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<div class="card-body">
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<p class="text-muted">
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Tujuan dari pengisian kuisioner ini adalah untuk mengukur tingkat kepuasan pelanggan terhadap layanan yang kami berikan.
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Mohon kesediaannya untuk mengisi kuisioner ini dengan jujur.
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</p>
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<p><strong>Keterangan Penilaian:</strong></p>
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<ul class="mb-4">
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<li><span class="badge badge-danger">1</span> = Sangat Tidak Setuju / Sangat Tidak Puas</li>
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<li><span class="badge badge-warning">2</span> = Tidak Setuju / Tidak Puas</li>
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<li><span class="badge badge-secondary">3</span> = Netral / Cukup</li>
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<li><span class="badge badge-info">4</span> = Setuju / Puas</li>
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<li><span class="badge badge-success">5</span> = Sangat Setuju / Sangat Puas</li>
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</ul>
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<form action="{{ route('satisfactions.store') }}" method="POST">
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@csrf
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@if ($errors->any())
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<div class="alert alert-danger">
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<ul>
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@foreach ($errors->all() as $error)
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<li>{{ $error }}</li>
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@endforeach
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</ul>
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</div>
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@endif
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<div class="table-responsive">
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<table class="table table-bordered table-striped">
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<thead class="thead-light">
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<tr>
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<th width="5%">No</th>
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<th width="55%">ASPEK PELAYANAN YANG DINILAI</th>
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<th width="40%" class="text-center" colspan="5">PENILAIAN</th>
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</tr>
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<tr>
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<th colspan="2"></th>
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<th width="8%" class="text-center">1</th>
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<th width="8%" class="text-center">2</th>
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<th width="8%" class="text-center">3</th>
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<th width="8%" class="text-center">4</th>
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<th width="8%" class="text-center">5</th>
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</tr>
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</thead>
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<tbody>
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<tr>
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<td>1</td>
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<td>Bagaimana Pendapat Saudara tentang kesesuaian persyarataran pelayanan dengan jenis pelayanan.</td>
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<td class="text-center"><input type="radio" name="q1" value="1" required {{ old('q1') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q1" value="2" {{ old('q1') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q1" value="3" {{ old('q1') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q1" value="4" {{ old('q1') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q1" value="5" {{ old('q1') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>2</td>
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<td>Bagaimana Pendapat Saudara tentang kejelasan persyaratan administrasi yang dibutuhkan</td>
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<td class="text-center"><input type="radio" name="q2" value="1" required {{ old('q2') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q2" value="2" {{ old('q2') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q2" value="3" {{ old('q2') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q2" value="4" {{ old('q2') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q2" value="5" {{ old('q2') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>3</td>
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<td>Bagaimana Pendapat Saudara tentang kemudahan prosedur mendapatkan pelayanan di unit ini?</td>
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<td class="text-center"><input type="radio" name="q3" value="1" required {{ old('q3') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q3" value="2" {{ old('q3') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q3" value="3" {{ old('q3') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q3" value="4" {{ old('q3') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q3" value="5" {{ old('q3') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>4</td>
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<td>Bagaimana pendapat saudara tentang kecepatan waktu dalam memberikan pelayanan?</td>
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<td class="text-center"><input type="radio" name="q4" value="1" required {{ old('q4') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q4" value="2" {{ old('q4') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q4" value="3" {{ old('q4') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q4" value="4" {{ old('q4') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q4" value="5" {{ old('q4') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>5</td>
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<td>Apakah jam buka pelayanan sudah tepat waktu sesuai standart pelayanan yang dijanjikan?</td>
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<td class="text-center"><input type="radio" name="q5" value="1" required {{ old('q5') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q5" value="2" {{ old('q5') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q5" value="3" {{ old('q5') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q5" value="4" {{ old('q5') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q5" value="5" {{ old('q5') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>6</td>
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<td>Bagaimana pendapat saudara tentang kewajaran biaya/tarif dalam pelayanan?</td>
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<td class="text-center"><input type="radio" name="q6" value="1" required {{ old('q6') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q6" value="2" {{ old('q6') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q6" value="3" {{ old('q6') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q6" value="4" {{ old('q6') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q6" value="5" {{ old('q6') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>7</td>
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<td>Bagaimana pendapat saudara tentang kesesuaian produk hasil pelayanan dengan standar pelayanan?</td>
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<td class="text-center"><input type="radio" name="q7" value="1" required {{ old('q7') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q7" value="2" {{ old('q7') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q7" value="3" {{ old('q7') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q7" value="4" {{ old('q7') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q7" value="5" {{ old('q7') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>8</td>
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<td>Bagiamana pendapat saudara tentang kompetensi/kemampuan petugas dalam pelayanan?</td>
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<td class="text-center"><input type="radio" name="q8" value="1" required {{ old('q8') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q8" value="2" {{ old('q8') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q8" value="3" {{ old('q8') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q8" value="4" {{ old('q8') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q8" value="5" {{ old('q8') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>9</td>
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<td>Bagaimana pendapat saudara, kesopanan dan keramahan petugas dalam memberikan pelayanan?</td>
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<td class="text-center"><input type="radio" name="q9" value="1" required {{ old('q9') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q9" value="2" {{ old('q9') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q9" value="3" {{ old('q9') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q9" value="4" {{ old('q9') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q9" value="5" {{ old('q9') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>10</td>
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<td>Bagaimana pendapat saudara tentang kualitas sarana dan prasarana pelayanan?</td>
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<td class="text-center"><input type="radio" name="q10" value="1" required {{ old('q10') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q10" value="2" {{ old('q10') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q10" value="3" {{ old('q10') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q10" value="4" {{ old('q10') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q10" value="5" {{ old('q10') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>11</td>
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<td>Apakah ruang pelayanan bersih dan nyaman?</td>
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<td class="text-center"><input type="radio" name="q11" value="1" required {{ old('q11') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q11" value="2" {{ old('q11') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q11" value="3" {{ old('q11') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q11" value="4" {{ old('q11') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q11" value="5" {{ old('q11') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>12</td>
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<td>Apakah kamar mandi atau toilet yang tersedia sudah bersih?</td>
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<td class="text-center"><input type="radio" name="q12" value="1" required {{ old('q12') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q12" value="2" {{ old('q12') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q12" value="3" {{ old('q12') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q12" value="4" {{ old('q12') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q12" value="5" {{ old('q12') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>13</td>
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<td>Apakah tempat parkir sudah cukup luas, nyaman dan aman</td>
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<td class="text-center"><input type="radio" name="q13" value="1" required {{ old('q13') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q13" value="2" {{ old('q13') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q13" value="3" {{ old('q13') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q13" value="4" {{ old('q13') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q13" value="5" {{ old('q13') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>14</td>
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<td>Bagaimana pendapat saudara tentang penanganan saran dan pengaduan pengguna layanan</td>
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<td class="text-center"><input type="radio" name="q14" value="1" required {{ old('q14') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q14" value="2" {{ old('q14') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q14" value="3" {{ old('q14') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q14" value="4" {{ old('q14') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q14" value="5" {{ old('q14') == '5' ? 'checked' : '' }}></td>
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</tr>
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<tr>
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<td>15</td>
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<td>Apakah sarana pengaduan (komplain) berupa kotak saran dari pengaduan/telepon/email mudah diakses?</td>
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<td class="text-center"><input type="radio" name="q15" value="1" required {{ old('q15') == '1' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q15" value="2" {{ old('q15') == '2' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q15" value="3" {{ old('q15') == '3' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q15" value="4" {{ old('q15') == '4' ? 'checked' : '' }}></td>
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<td class="text-center"><input type="radio" name="q15" value="5" {{ old('q15') == '5' ? 'checked' : '' }}></td>
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</tr>
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</tbody>
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</table>
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</div>
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<div class="form-group mt-4">
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<label for="kritik_saran">Kritik dan Saran</label>
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<textarea class="form-control" id="kritik_saran" name="kritik_saran" rows="4">{{ old('kritik_saran') }}</textarea>
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<small class="form-text text-muted">Silakan berikan kritik dan saran Anda untuk perbaikan layanan kami.</small>
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</div>
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<div class="mt-4 text-right">
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<a href="{{ route('dashboard') }}" class="btn btn-secondary mr-2">Batal</a>
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<button type="submit" class="btn btn-primary">Kirim Penilaian</button>
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</div>
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</form>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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@endsection
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