228 lines
7.8 KiB
PHP
228 lines
7.8 KiB
PHP
<!DOCTYPE html>
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>
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<title>Detail Penilaian Kepuasan #{{ $satisfaction->id }}</title>
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<style>
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body {
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font-family: Arial, sans-serif;
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line-height: 1.6;
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color: #333;
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}
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.header {
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text-align: center;
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margin-bottom: 20px;
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border-bottom: 1px solid #ddd;
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padding-bottom: 10px;
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}
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.logo {
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max-width: 150px;
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margin-bottom: 10px;
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}
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h1 {
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font-size: 20px;
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margin-bottom: 5px;
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}
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.info-section {
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margin-bottom: 20px;
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}
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.info-section h2 {
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font-size: 16px;
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margin-bottom: 10px;
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border-bottom: 1px solid #eee;
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padding-bottom: 5px;
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}
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table {
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width: 100%;
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border-collapse: collapse;
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margin-bottom: 10px;
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}
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table td, table th {
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padding: 5px;
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vertical-align: top;
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border: 1px solid #ddd;
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}
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table th {
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background-color: #f5f5f5;
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font-weight: bold;
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text-align: left;
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}
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.label {
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font-weight: bold;
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width: 40%;
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}
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.score {
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text-align: center;
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width: 10%;
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}
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.kritik-saran {
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margin-top: 20px;
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border: 1px solid #ddd;
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padding: 10px;
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background-color: #f9f9f9;
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}
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.footer {
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margin-top: 30px;
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text-align: center;
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font-size: 12px;
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color: #777;
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border-top: 1px solid #ddd;
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padding-top: 10px;
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}
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.rating-1 { background-color: #FFD9D9; }
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.rating-2 { background-color: #FFEBD9; }
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.rating-3 { background-color: #F0F0F0; }
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.rating-4 { background-color: #D9EBD9; }
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.rating-5 { background-color: #C6E6C6; }
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.average {
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font-size: 16px;
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font-weight: bold;
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margin-top: 20px;
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padding: 10px;
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text-align: center;
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border: 1px solid #ddd;
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}
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</style>
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</head>
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<body>
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<div class="header">
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<h1>PENILAIAN KEPUASAN PELANGGAN #{{ $satisfaction->id }}</h1>
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<p>Dicetak pada: {{ date('d-m-Y H:i:s') }}</p>
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</div>
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<div class="info-section">
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<h2>Informasi Pelanggan</h2>
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<table>
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<tr>
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<td class="label">Nama</td>
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<td>{{ $satisfaction->user->name }}</td>
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</tr>
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<tr>
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<td class="label">Email</td>
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<td>{{ $satisfaction->user->email }}</td>
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</tr>
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<tr>
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<td class="label">Waktu Pengisian</td>
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<td>{{ $satisfaction->created_at->format('d F Y, H:i') }}</td>
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</tr>
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</table>
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</div>
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<div class="average">
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Nilai Rata-rata: {{ number_format($satisfaction->average_score, 1) }}
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@if($satisfaction->average_score >= 4)
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(Sangat Baik)
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@elseif($satisfaction->average_score >= 3)
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(Baik)
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@elseif($satisfaction->average_score >= 2)
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(Cukup)
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@else
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(Kurang)
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@endif
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</div>
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<div class="info-section">
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<h2>Hasil Penilaian</h2>
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<table>
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<thead>
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<tr>
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<th>No</th>
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<th>Pertanyaan</th>
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<th>Nilai</th>
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</tr>
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</thead>
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<tbody>
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<tr>
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<td>1</td>
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<td>Kesesuaian persyarataran pelayanan dengan jenis pelayanan</td>
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<td class="score rating-{{ $satisfaction->q1 }}">{{ $satisfaction->q1 }}</td>
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</tr>
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<tr>
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<td>2</td>
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<td>Kejelasan persyaratan administrasi yang dibutuhkan</td>
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<td class="score rating-{{ $satisfaction->q2 }}">{{ $satisfaction->q2 }}</td>
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</tr>
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<tr>
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<td>3</td>
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<td>Kemudahan prosedur mendapatkan pelayanan di unit ini</td>
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<td class="score rating-{{ $satisfaction->q3 }}">{{ $satisfaction->q3 }}</td>
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</tr>
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<tr>
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<td>4</td>
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<td>Kecepatan waktu dalam memberikan pelayanan</td>
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<td class="score rating-{{ $satisfaction->q4 }}">{{ $satisfaction->q4 }}</td>
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</tr>
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<tr>
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<td>5</td>
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<td>Ketepatan waktu jam buka pelayanan sesuai standar</td>
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<td class="score rating-{{ $satisfaction->q5 }}">{{ $satisfaction->q5 }}</td>
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</tr>
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<tr>
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<td>6</td>
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<td>Kewajaran biaya/tarif dalam pelayanan</td>
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<td class="score rating-{{ $satisfaction->q6 }}">{{ $satisfaction->q6 }}</td>
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</tr>
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<tr>
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<td>7</td>
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<td>Kesesuaian produk hasil pelayanan dengan standar pelayanan</td>
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<td class="score rating-{{ $satisfaction->q7 }}">{{ $satisfaction->q7 }}</td>
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</tr>
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<tr>
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<td>8</td>
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<td>Kompetensi/kemampuan petugas dalam pelayanan</td>
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<td class="score rating-{{ $satisfaction->q8 }}">{{ $satisfaction->q8 }}</td>
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</tr>
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<tr>
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<td>9</td>
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<td>Kesopanan dan keramahan petugas dalam memberikan pelayanan</td>
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<td class="score rating-{{ $satisfaction->q9 }}">{{ $satisfaction->q9 }}</td>
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</tr>
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<tr>
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<td>10</td>
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<td>Kualitas sarana dan prasarana pelayanan</td>
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<td class="score rating-{{ $satisfaction->q10 }}">{{ $satisfaction->q10 }}</td>
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</tr>
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<tr>
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<td>11</td>
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<td>Kebersihan dan kenyamanan ruang pelayanan</td>
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<td class="score rating-{{ $satisfaction->q11 }}">{{ $satisfaction->q11 }}</td>
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</tr>
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<tr>
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<td>12</td>
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<td>Kebersihan kamar mandi atau toilet</td>
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<td class="score rating-{{ $satisfaction->q12 }}">{{ $satisfaction->q12 }}</td>
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</tr>
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<tr>
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<td>13</td>
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<td>Kecukupan luas, kenyamanan dan keamanan tempat parkir</td>
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<td class="score rating-{{ $satisfaction->q13 }}">{{ $satisfaction->q13 }}</td>
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</tr>
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<tr>
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<td>14</td>
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<td>Penanganan saran dan pengaduan pengguna layanan</td>
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<td class="score rating-{{ $satisfaction->q14 }}">{{ $satisfaction->q14 }}</td>
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</tr>
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<tr>
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<td>15</td>
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<td>Kemudahan akses sarana pengaduan (kotak saran/telepon/email)</td>
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<td class="score rating-{{ $satisfaction->q15 }}">{{ $satisfaction->q15 }}</td>
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</tr>
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</tbody>
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</table>
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</div>
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@if($satisfaction->kritik_saran)
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<div class="info-section">
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<h2>Kritik dan Saran</h2>
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<div class="kritik-saran">
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{{ $satisfaction->kritik_saran }}
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</div>
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</div>
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@endif
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<div class="footer">
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<p>Dokumen ini diterbitkan secara elektronik dan tidak memerlukan tanda tangan.</p>
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<p>© {{ date('Y') }} SYEBA Air - Laporan Penilaian Kepuasan Pelanggan</p>
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</div>
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</body>
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</html>
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