ajax()) {
$data = TicketModel::where('konselor_id', user()->id)->orderBy('created_at', 'desc');
// Convert the Eloquent Collection to a regular PHP array
$data->each(function ($item, $key) {
$item->rowIndex = $key + 1;
});
return Datatables::of($data)
->addIndexColumn()
->addColumn('title-post', function($row){
$text = '
' . $row->subject . '
Terakhir diperbarui pada ' . date_formatting($row->updated_at, 'timeago') . '
';
return $text;
})
->addColumn('siswa', function($row){
return User::where('id', $row->user_id)->first()->name;
})
->addColumn('action', function($row){
$view = route('ticket.view', ['id' => $row->id]);
$delete = route('ticket.delete', ['id' => $row->id]);
$btn = '
';
return $btn;
})
->addColumn('status', function($row){
if ($row->is_status == 1) {
return 'Pending';
} elseif($row->is_status == 2) {
return 'User Membalas';
} elseif($row->is_status == 3) {
return 'Konselor Membalas';
} elseif($row->is_status == 4) {
return 'Ditutup';
}
})
->addColumn('jenis', function($row){
if ($row->type == 1) {
return 'Aplikasi';
} elseif($row->type == 2) {
return 'Face to Face
pada
'.$row->meet_at.'';
}
})
->addColumn('approval', function($row){
if ($row->is_approval_konselor == 3) {
return 'Wali Menunggu Persetujuan';
} elseif($row->is_approval_konselor == 1) {
return 'Wali Disetujui';
} elseif($row->is_approval_konselor == 4) {
return 'Persetujuan Ditolak';
} else {
return '-';
}
})
->addColumn('priority', function($row){
if ($row->is_priority == GlobalEnum::isTicketPriorityNormal) {
return 'Normal';
} elseif($row->is_priority == GlobalEnum::isTicketPriorityMedium) {
return 'Sedang';
} elseif($row->is_priority == GlobalEnum::isTicketPriorityHigh) {
return 'Parah';
}
})
->rawColumns(['title-post','action','status','priority','siswa','approval', 'jenis'])
->filter(function ($query) use ($request) {
if ($request->has('search')) {
$search = $request->get('search')['value'];
$decodedSearch = json_decode($search, true);
if (json_last_error() === JSON_ERROR_NONE) {
$filters = $decodedSearch;
if (isset($filters['startDate']) && !empty($filters['startDate'])) {
$query->whereDate('created_at', '>=', $filters['startDate']);
}
if (isset($filters['endDate']) && !empty($filters['endDate'])) {
$query->whereDate('created_at', '<=', $filters['endDate']);
}
if (isset($filters['subjek']) && !empty($filters['subjek'])) {
if ($filters['subjek'] === 'Yang Lain') {
$query->whereNotIn('subjek', ['Non Akademis', 'Akademis', 'Masuk Universitas', 'Masalah Keluarga']);
} else {
$query->where('subjek', 'LIKE', $filters['subjek'] . "%");
}
}
if (isset($filters['jenis']) && !empty($filters['jenis'])) {
$query->where('type', '=', $filters['jenis']);
}
if (isset($filters['status']) && !empty($filters['status'])) {
$query->where('is_status', '=', $filters['status']);
}
if (isset($filters['kasus']) && !empty($filters['kasus'])) {
$query->where('is_priority', '=', $filters['kasus']);
}
} else {
// $search is a regular string
$filterCategory = explode('|', $search);
if ($filterCategory[0] === 'status') {
if (!empty($filterCategory[1])) {
$query->where('is_status', 'LIKE', "%$filterCategory[1]%");
} else {
$query->get();
}
} elseif ($filterCategory[0] === 'user') {
if (!empty($filterCategory[1])) {
$query->where('user_id', '=', User::where('name', 'like', "%$filterCategory[1]%")->first()->id);
} else {
$query->get();
}
}
}
}
})
->make(true);
}
$data = [
'subtitle' => 'Riwayat Bimbingan & Konseling',
'button' => true,
'module' => [
'url' => site_url('konselor', 'ticket/create'),
'name' => 'Jadwal B.K'
]
];
return view('konselor::ticket.index', compact('data'));
}
public function create()
{
$data = [
'subtitle' => 'Jadwal Bimbingan & Konseling',
];
$getListSiswa = User::where('level', GlobalEnum::isSiswa)->get();
return view('konselor::ticket.add', compact('data', 'getListSiswa'));
}
public function store(Request $request)
{
$validator = Validator::make($request->all(), [
'siswa_id' => 'required',
'subject' => 'required',
'message' => 'required',
'is_priority' => 'required',
'type' => 'required'
]);
if($validator->fails()) {
return redirect()->back()->with('swal', swal_alert('error', $validator->errors()->first()))->withInput();
}
$input = $request->all();
$ticket = new TicketModel([
'id' => Str::uuid(),
'user_id' => $input['siswa_id'],
'konselor_id' => user()->id,
'subject' => $input['subject'],
'is_priority' => $input['is_priority'],
'senderAs' => 1,
'type' => $input['type'],
'is_status' => 1,
]);
if($input['type'] == 1) {
$check = TicketModel::where('subject', $ticket->subject)->count();
$messages = "Siswa ingin melakukan bimbingan secara virtual aplikasi";
$ticketResponse = new TicketResponseModel();
$ticketResponse->id = Str::uuid();
$ticketResponse->id_ticket = $ticket->id; // Isi dengan nilai yang sesuai
$ticketResponse->user_id = $ticket->user_id; // Isi dengan nilai yang sesuai
$ticketResponse->message = clean($messages);
$ticketResponse->save();
}
$postTicket = $ticket->save();
if($check == 0) {
if($postTicket) {
return redirect()->to(site_url('konselor', 'ticket'))->with('swal', swal_alert('success', 'Anda berhasil membuka tiket baru.'));
} else {
return redirect()->back()->with('swal', swal_alert('error', 'Terjadi kesalahan saat membuka tiket.'));
}
} else {
return redirect()->back()->with('swal', swal_alert('error', 'Ditemukan data yang telah ada'));
}
}
public function update(Request $request, $id)
{
$validator = Validator::make($request->all(), [
'message' => 'required',
]);
if($validator->fails()) {
return redirect()->back()->with('swal', swal_alert('error', $validator->errors()->first()))->withInput();
}
$input = $request->all();
$ticket = TicketModel::find($id);
if($ticket) {
$post = new TicketResponseModel([
'id' => Str::uuid(),
'id_ticket' => $id,
'user_id' => auth()->user()->id,
'message' => $input['message']
]);
$ticket->is_status = 3;
if($post->save() && $ticket->save()) {
return redirect()->route('konselor.ticket.detail', ['id' => $id])->with('swal', swal_alert('success', 'Anda berhasil membalas tiket.'));
} else {
return redirect()->route('konselor.ticket.detail', ['id' => $id])->with('swal', swal_alert('error', 'Terjadi kesalahan saat membalas tiket.'));
}
}
}
public function view($id)
{
$data = [
'subtitle' => TicketModel::where('id', $id)->first()->subject
];
$detail = TicketModel::where('id', $id)->first();
$siswa = User::where('id', $detail->user_id)->first()->name;
$nis = Siswa::where('user_id', $detail->user_id)->first()->nis;
$ticketResponse = TicketResponseModel::where('id_ticket', $id)->orderBy('created_at', 'asc')->get();
return view('konselor::ticket.detail', compact('data', 'nis', 'ticketResponse', 'detail', 'siswa'));
}
public function delete($id)
{
$ticket = TicketModel::find($id);
if($ticket) {
$detailReply = TicketResponseModel::where('id_ticket', $ticket->id)->get();
if($ticket->delete() && $detailReply->delete()) {
return redirect()->route('konselor.ticket')->with('swal', swal_alert('success', 'Anda berhasil menghapus tiket.'));
} else {
return redirect()->route('konselor.ticket')->with('swal', swal_alert('error', 'Terjadi kesalahan saat menghapus tiket.'));
}
}
}
public function closed($id)
{
$ticket = TicketModel::find($id);
if($ticket) {
$ticket->is_status = 4;
if($ticket->save()) {
return redirect()->route('konselor.ticket')->with('swal', swal_alert('success', 'Anda berhasil menghapus tiket.'));
} else {
return redirect()->route('konselor.ticket')->with('swal', swal_alert('error', 'Terjadi kesalahan saat menghapus tiket.'));
}
}
}
public function accept()
{
$chat = TicketModel::find(segment(4));
if($chat)
{
$chat->is_approval_konselor = 1;
$chat->save();
return redirect()->back()->with('swal', swal_alert('success', 'Request berhasil disetujui.'));
} else {
return redirect()->back()->with('swal', swal_alert('error', 'Tidak ditemukan data yang dituju.'));
}
}
public function decline()
{
$chat = TicketModel::find(segment(4));
if($chat)
{
$chat->is_approval_konselor = 4;
$chat->save();
return redirect()->back()->with('swal', swal_alert('success', 'Request berhasil ditolak.'));
} else {
return redirect()->back()->with('swal', swal_alert('error', 'Tidak ditemukan data yang dituju.'));
}
}
public function cetak(Request $request)
{
$startDate = $request->input('start_date', '');
$endDate = $request->input('end_date', '');
$subjek = $request->input('subjek', '');
$jenis = $request->input('jenis', '');
$status = $request->input('status', '');
$kasus = $request->input('kasus', '');
$query = TicketModel::query();
if (!empty($startDate)) {
$query->whereDate('created_at', '>=', $startDate);
}
if (!empty($endDate)) {
$query->whereDate('created_at', '<=', $endDate);
}
if ($subjek === 'Yang Lain') {
$query->whereNotIn('subjek', ['Non Akademis', 'Akademis', 'Masuk Universitas', 'Masalah Keluarga']);
} elseif (!empty($subjek)) {
$query->where('subjek', 'LIKE', $subjek . "%");
}
if (!empty($jenis)) {
$query->where('type', '=', $jenis);
}
if (!empty($status)) {
$query->where('is_status', '=', $status);
}
if (!empty($kasus)) {
$query->where('is_priority', '=', $kasus);
}
$report = $query->get();
$periode = $startDate . ' s/d ' . $endDate;
return view('konselor::ticket.cetak', compact('report', 'periode'));
}
}