<?php

namespace Modules\Seller\Entities;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Carbon\Carbon;

class TicketModel extends Model
{
    use HasFactory;

    protected $table = 'tbl_ticket';
    protected $fillable = [
        'id', 'user_id', 'subject', 'konselor_id',
        'is_priority', 'is_status',
        'created_at', 'updated_at',
        'senderAs', 'type', 'meet_at'
    ];

    protected $keyType = 'string';
    public $incrementing = false;

    public function responses()
    {
        return $this->hasMany(TicketResponseModel::class, 'id_ticket')->orderBy('created_at', 'desc');
    }

    public function getCreatedAtAttribute($value)
    {
        return Carbon::parse($value)->format('Y-m-d H:i:s');
    }

    public function user()
    {
        return $this->hasMany(AccountModel::class, 'id', 'user_id');
    }
}