' . $row->subject . '
Terakhir diperbarui pada ' . date_formatting($row->updated_at, 'timeago') . '
'; return $text; }) ->addColumn('siswa', function($row){ return User::where('id', $row->konselor_id)->first()->name; }) ->addColumn('action', function($row){ $view = route('ticket.view', ['id' => $row->id]); $delete = route('ticket.delete', ['id' => $row->id]); $btn = ' '; return $btn; }) ->addColumn('status', function($row){ if ($row->is_status == 1) { return 'Pending'; } elseif($row->is_status == 2) { return 'User Membalas'; } elseif($row->is_status == 3) { return 'Konselor Membalas'; } elseif($row->is_status == 4) { return 'Ditutup'; } }) ->addColumn('approval', function($row){ if ($row->is_approval_siswa == 3) { return 'Wali Menunggu Persetujuan'; } elseif($row->is_approval_siswa == 1) { return 'Wali Disetujui'; } elseif($row->is_approval_siswa == 4) { return 'Persetujuan Ditolak'; } else { return '-'; } }) ->addColumn('priority', function($row){ if ($row->is_priority == GlobalEnum::isTicketPriorityNormal) { return 'Normal'; } elseif($row->is_priority == GlobalEnum::isTicketPriorityMedium) { return 'Sedang'; } elseif($row->is_priority == GlobalEnum::isTicketPriorityHigh) { return 'Parah'; } }) ->rawColumns(['title-post','action','status','priority','siswa', 'approval']) ->filter(function ($query) use ($request) { if ($request->has('search')) { $search = $request->get('search')['value']; $filterCategory = explode('|', $search); if($filterCategory[0] === 'status') { if(!empty($filterCategory[1])) { $query->where('is_status', 'LIKE', "%$filterCategory[1]%"); } else { $query->get(); } } elseif($filterCategory[0] === 'user') { if(!empty($filterCategory[1])) { $query->where('konselor_id', '=', User::where('name', 'like', "%$filterCategory[1]%")->first()->id); } else { $query->get(); } } } }) ->make(true); } $data = [ 'subtitle' => 'Riwayat Bimbingan & Konseling', 'button' => true, 'module' => [ 'url' => site_url('siswa', 'ticket/create'), 'name' => 'Buat Jadwal' ] ]; return view('siswa::ticket.index', compact('data')); } public function create() { $data = [ 'subtitle' => 'Jadwal Bimbingan & Konseling', ]; $getListSiswa = User::where('level', GlobalEnum::isSiswa)->get(); return view('siswa::ticket.add', compact('data', 'getListSiswa')); } public function store(Request $request) { $validator = Validator::make($request->all(), [ 'konselor_id' => 'required', 'subject' => 'required', 'is_priority' => 'required', 'type' => 'required' ]); if($validator->fails()) { return redirect()->back()->with('swal', swal_alert('error', $validator->errors()->first())); } $input = $request->all(); $ticket = new TicketModel([ 'id' => Str::uuid(), 'user_id' => user()->id, 'konselor_id' => $input['konselor_id'], 'subject' => $input['subject'] . ' #' . rand(111,999), 'is_priority' => $input['is_priority'], 'type' => $input['type'], 'senderAs' => 1, 'is_status' => 2, 'meet_at' => $input['meet_at'], ]); $check = 0; if($input['type'] == 1) { $message = "Bapak/Ibu Konselor, Saya ingin melakukan bimbingan secara aplikasi"; $check = TicketModel::where('subject', $ticket->subject)->count(); $ticketResponse = new TicketResponseModel(); $ticketResponse->id = Str::uuid(); $ticketResponse->id_ticket = $ticket->id; // Isi dengan nilai yang sesuai $ticketResponse->user_id = $ticket->user_id; // Isi dengan nilai yang sesuai $ticketResponse->message = clean($message); $ticketResponse->save(); } $postTicket = $ticket->save(); if($check == 0) { if($postTicket) { return redirect()->to(site_url('siswa', 'ticket'))->with('swal', swal_alert('success', 'Anda berhasil membuka tiket baru.')); } else { return redirect()->back()->with('swal', swal_alert('error', 'Terjadi kesalahan saat membuka tiket.')); } } else { return redirect()->back()->with('swal', swal_alert('error', 'Ditemukan data yang telah ada')); } } public function update(Request $request, $id) { $validator = Validator::make($request->all(), [ 'message' => 'required', ]); if($validator->fails()) { return redirect()->back()->with('swal', swal_alert('error', $validator->errors()->first()))->withInput(); } $input = $request->all(); $ticket = TicketModel::find($id); if($ticket) { $post = new TicketResponseModel([ 'id' => Str::uuid(), 'id_ticket' => $id, 'user_id' => auth()->user()->id, 'message' => $input['message'] ]); $ticket->is_status = 2; if($post->save() && $ticket->save()) { return redirect()->route('siswa.ticket.detail', ['id' => $id])->with('swal', swal_alert('success', 'Anda berhasil membalas tiket.')); } else { return redirect()->route('siswa.ticket.detail', ['id' => $id])->with('swal', swal_alert('error', 'Terjadi kesalahan saat membalas tiket.')); } } } public function view($id) { $data = [ 'subtitle' => TicketModel::where('id', $id)->first()->subject, ]; $detail = TicketModel::where('id', $id)->first(); $siswa = User::where('id', $detail->user_id)->first()->name; $nis = Siswa::where('user_id', $detail->user_id)->first()->nis; $ticketResponse = TicketResponseModel::where('id_ticket', $id)->orderBy('created_at', 'asc')->get(); return view('siswa::ticket.detail', compact('data', 'nis', 'ticketResponse', 'detail', 'siswa')); } public function accept() { $chat = TicketModel::find(segment(4)); if($chat) { $chat->is_approval_siswa = 1; $chat->save(); return redirect()->back()->with('swal', swal_alert('success', 'Request berhasil disetujui.')); } else { return redirect()->back()->with('swal', swal_alert('error', 'Tidak ditemukan data yang dituju.')); } } public function decline() { $chat = TicketModel::find(segment(4)); if($chat) { $chat->is_approval_siswa = 4; $chat->save(); return redirect()->back()->with('swal', swal_alert('success', 'Request berhasil ditolak.')); } else { return redirect()->back()->with('swal', swal_alert('error', 'Tidak ditemukan data yang dituju.')); } } public function delete($id) { $ticket = TicketModel::find($id); if($ticket) { $detailReply = TicketResponseModel::where('id_ticket', $ticket->id)->get(); if($ticket->delete() && $detailReply->delete()) { return redirect()->back()->with('swal', swal_alert('success', 'Anda berhasil menghapus tiket.')); } else { return redirect()->back()->with('swal', swal_alert('error', 'Terjadi kesalahan saat menghapus tiket.')); } } } }