ajax()) {
$data = Ticket::select('*');
// Convert the Eloquent Collection to a regular PHP array
$data->each(function ($item, $key) {
$item->rowIndex = $key + 1;
});
return Datatables::of($data)
->addIndexColumn()
->addColumn('ticket-invoice', function($row){
$text = '
#' . strtoupper(explode('-', $row->id)[0]) . '
';
return $text;
})
->addColumn('title-post', function($row){
$text = '
' . $row->subject . '
Terakhir diperbarui pada ' . $row->updated_at . '
';
return $text;
})
->addColumn('sender', function($row){
return '
';
})
->addColumn('action', function($row){
$view = route('ticket.view', ['id' => $row->id]);
$delete = route('ticket.delete', ['id' => $row->id]);
$btn = '
';
return $btn;
})
->addColumn('status', function($row){
if ($row->is_status == GlobalEnum::isTicketSellerPending) {
return 'Pending';
} elseif($row->is_status == GlobalEnum::isTicketAdminReplied) {
return 'Admin Membalas';
} elseif($row->is_status == GlobalEnum::isTicketSellerClosed) {
return 'Ditutup';
} elseif($row->is_status == GlobalEnum::isTicketUserReplied) {
return 'User Membalas';
}
})
->addColumn('priority', function($row){
if ($row->is_priority == GlobalEnum::isTicketPriorityNormal) {
return 'Normal';
} elseif($row->is_priority == GlobalEnum::isTicketPriorityMedium) {
return 'Medium';
} elseif($row->is_priority == GlobalEnum::isTicketPriorityHigh) {
return 'Tinggi';
}
})
->rawColumns(['ticket-invoice','title-post','action','status','priority','sender'])
->filter(function ($query) use ($request) {
if ($request->has('search')) {
$search = $request->get('search')['value'];
// Apply your search logic here.
$query->where('id', 'LIKE', "%$search%");
}
})
->make(true);
}
$data = [
'subtitle' => 'Aduan Pelanggaran'
];
return view('admin.app.ticket.index', compact('data'));
}
public function view($id)
{
$data = [
'subtitle' => 'Aduan Tiket #' . explode('-', $id)[0],
];
$ticketResponse = TicketModel::find($id)->responses;
return view('admin.app.ticket.detail', compact('data', 'ticketResponse'));
}
public function update(Request $request, $id)
{
$validator = Validator::make($request->all(), [
'message' => 'required',
]);
if($validator->fails()) {
return redirect()->back()->withErrors($validator->errors());
}
$input = $request->all();
$ticket = TicketModel::find($id);
if($ticket) {
$post = new TicketResponseModel([
'id' => Str::uuid(),
'id_ticket' => $id,
'user_id' => auth()->user()->id,
'message' => $input['message']
]);
$ticket->is_status = 3;
if($post->save() && $ticket->save()) {
return redirect()->route('ticket.view', ['id' => $id])->with('swal', swal_alert('success', 'Anda berhasil membalas tiket.'));
} else {
return redirect()->route('ticket.view', ['id' => $id])->with('swal', swal_alert('error', 'Terjadi kesalahan saat membalas tiket.'));
}
}
}
}