E31221315_AnalisisSentimen/resources/views/data_labeledgopay.csv

1	clean_text	word_count	label	sent_raw	label_auto
2	ngentot ngambil fee ribu gede banget anjing	7		{'label': 'negative', 'score': 0.9999023675918579}	negative
3	cek minn	2		{'label': 'negative', 'score': 0.7920074462890625}	negative
4	cek woy	2		{'label': 'negative', 'score': 0.9998958110809326}	negative
5	layan gopay gmna proses nyangkut hari contact direpon apk amp email	11		{'label': 'negative', 'score': 0.9377515912055969}	negative
6	pelayananya gimana bang gopay contact aja gabisa respon kita	9		{'label': 'negative', 'score': 0.9997946619987488}	negative
7	liat noh brp kali gaada saldo masuk gopayy gueeeee riwayat akhir bulan februari bales kasih respon apa kek banyak complain duit masuk ngasih solusi bikin lapor cmn dibales bot doang	30		{'label': 'negative', 'score': 0.9998761415481567}	negative
8	gopay knp blm masuk sihh kmrnn nanya jawab template mulu	10		{'label': 'negative', 'score': 0.9998542070388794}	negative
9	kakk sumpah gin bahkan lapor gojek responnya kyk punya kamu cmn template doang gabisa ngetikk keluh	16		{'label': 'negative', 'score': 0.9998843669891357}	negative
10	lapor udah tutup malah kak soal vanya udah hangus duluan padahal saldo potong	13		{'label': 'negative', 'score': 0.9998753070831299}	negative
11	kak aku cepet banget kok kemrin saldo balik buat lapor	10		{'label': 'positive', 'score': 0.9968830943107605}	positive
12	gimana dahhh suruh bales gaada pilih buat ngetik suruh gua telepati top kemaren waktu maintance siang bolong hari jumat via bca gamasuk saldo potong saldo gopay nambah warna merah potong tulis hasil	32		{'label': 'negative', 'score': 0.9997208714485168}	negative
13	tai udah minggu anjg gin mulu	6		{'label': 'negative', 'score': 0.9999121427536011}	negative
14	iya gak ngerti banget skrg sering error gin transfer status proses terus sampe bbrp hari lelet bgt tuhaannn	18		{'label': 'negative', 'score': 0.9999195337295532}	negative
15	hallo cdm	2		{'label': 'neutral', 'score': 0.9998255372047424}	neutral
16	lah masalah selesai selesai orang butuh uang masalah responnya hampir minggu cuma template doang	14		{'label': 'negative', 'score': 0.9998656511306763}	negative
17	kakk cdm yaa	3		{'label': 'neutral', 'score': 0.9988346695899963}	neutral
18	min saldo balik cek dong	5		{'label': 'negative', 'score': 0.5219020247459412}	negative
19	blokir jelas emg gopaylater	4		{'label': 'negative', 'score': 0.9998759031295776}	negative
20	akhir hari isi full aja cashback poin nya	8		{'label': 'neutral', 'score': 0.9998877048492432}	neutral
21	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
22	blm nih aku sih blokir payment pake gopaylater aja	9		{'label': 'neutral', 'score': 0.9998779296875}	neutral
23	tweet serang buzzer gopay later jual lapak orang bayar woe	10		{'label': 'negative', 'score': 0.9992996454238892}	negative
24	curi saldo driver aplikasi order gocar hemat saldo driver potong parah banget jangan suka curi hak driver	17		{'label': 'negative', 'score': 0.9999072551727295}	negative
25	mjb sekarang udah blm punya aku soal	7		{'label': 'negative', 'score': 0.9983460903167725}	negative
26	halo mau upgrade gopay plus pernah busa bantu suket dri lurah kalaumemang beda nama ktp	15		{'label': 'neutral', 'score': 0.9998841285705566}	neutral
27	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
28	punya dah blm kak	4		{'label': 'neutral', 'score': 0.9998310804367065}	neutral
29	tipu nimbrung aja cari postingan lah	6		{'label': 'negative', 'score': 0.9999034404754639}	negative
30	gin deh minta update aja utk tiket kasih update progressnya	10		{'label': 'neutral', 'score': 0.9998550415039062}	neutral
31	halo admin gopaylater pakai muncul opsi bayar pernah telat bayar tagih bantu tks	13		{'label': 'neutral', 'score': 0.9998748302459717}	neutral
32	min gimana cara nurunin limit gopay later banyak minnn	9		{'label': 'negative', 'score': 0.9947357773780823}	negative
33	masuk yaa gopay tabung kok dijelasin awal gopay tabung apa masuk	11		{'label': 'negative', 'score': 0.9849714636802673}	negative
34	nasib emg gitu layan call chatpun ujung nya didiemin solusi	10		{'label': 'negative', 'score': 0.9998804330825806}	negative
35	kak punya pilih payment pas cek apk gopay nya malah blokir	11		{'label': 'neutral', 'score': 0.9996427297592163}	neutral
36	banyak promo	2		{'label': 'positive', 'score': 0.9997431635856628}	positive
37	gopay later blokir	3		{'label': 'neutral', 'score': 0.9990911483764648}	neutral
38	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
39	min cek kali	3		{'label': 'neutral', 'score': 0.9998648166656494}	neutral
40	sedang trobel mau bayar paylater gagal terus soal	8		{'label': 'negative', 'score': 0.9998633861541748}	negative
41	min transaksi akulaku bayar pake gopaylatter hasil akulaku transaksi tunggu bayar	11		{'label': 'neutral', 'score': 0.9998934268951416}	neutral
42	halo nomor tipu kirain tiba minta kode otp anjg emg untung lindung maha kuasa	14		{'label': 'negative', 'score': 0.9998075366020203}	negative
43	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
44	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
45	benerin dong sistemnyaa duit gue gak masuk trs duitnyaaa kemanaa tabung gak	12		{'label': 'negative', 'score': 0.9998683929443359}	negative
46	aku ngalamin biasa lancar lancar aja gimana nihh	8		{'label': 'positive', 'score': 0.9959256649017334}	positive
47	siaap kak tunggu balas temen sabil yaa sabil	8		{'label': 'neutral', 'score': 0.9393413066864014}	neutral
48	transfer gopay nominal hasil guna terang gagal refund	8		{'label': 'neutral', 'score': 0.9992848038673401}	neutral
49	emmy bantu biar pulsa segera terima kak riza nomor capture hasil transaksi makasih emmy	14		{'label': 'neutral', 'score': 0.999893069267273}	neutral
50	knp pulsa beli telkomsel masuk pake gopay pembayaranya	8		{'label': 'neutral', 'score': 0.9997765421867371}	neutral
51	hai gopay cek aja tiket lapor sama kalian main closed case padahal saldo masuk	14		{'label': 'neutral', 'score': 0.9998656511306763}	neutral
52	lapor gimana	2		{'label': 'negative', 'score': 0.999832272529602}	negative
53	min kok skrng gojek udah gada pilih payment pake gopaylater padahal ringkes pake	13		{'label': 'negative', 'score': 0.9998956918716431}	negative
54	halo sahabat mohon maaf atas ketidaknyamanannya pesan kirim lalu terima mohon sedia kirim tks kila	15		{'label': 'neutral', 'score': 0.9998929500579834}	neutral
55	cek dong min	3		{'label': 'neutral', 'score': 0.9997588992118835}	neutral
56	cek minn	2		{'label': 'negative', 'score': 0.7920074462890625}	negative
57	cek dong kak	3		{'label': 'neutral', 'score': 0.9998587369918823}	neutral
58	nyata lbih gajelas dripda spaylater	5		{'label': 'negative', 'score': 0.9999148845672607}	negative
59	sama pilih gopaylater udah balesannya template gada solusi pdhl urgent pake paylater huhu	13		{'label': 'negative', 'score': 0.9998469352722168}	negative
60	min cdm	2		{'label': 'neutral', 'score': 0.9997525811195374}	neutral
61	halo min ayah top gopay bri lalu gopay potong masuk tabung gopay pas cek tabung gopay gimana saldo kemanaa tolonggg	20		{'label': 'neutral', 'score': 0.9991481304168701}	neutral
62	min cdm donggg bantu	4		{'label': 'negative', 'score': 0.9994534850120544}	negative
63	kaa cek yaa	3		{'label': 'neutral', 'score': 0.9998728036880493}	neutral
64	cek dong min	3		{'label': 'neutral', 'score': 0.9997588992118835}	neutral
65	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
66	tetep hrs bayar	3		{'label': 'neutral', 'score': 0.719697117805481}	neutral
67	aplikasi gojek bantu lapor	4		{'label': 'neutral', 'score': 0.9998927116394043}	neutral
68	oalah	1		{'label': 'negative', 'score': 0.9996985197067261}	negative
69	mungkin bayar jdi gabisa deh	5		{'label': 'negative', 'score': 0.9998055100440979}	negative
70	gopay makasiih bangeet lho udah joinan sama jago jadi gak perlu top kalo mau bayar langsung debet kantong jago mudah hidup	21		{'label': 'positive', 'score': 0.9997987151145935}	positive
71	hmmm kumpulin info aja doloooo cuz	6		{'label': 'neutral', 'score': 0.9998669624328613}	neutral
72	heueheuehu kekmanalah goda kan	4		{'label': 'negative', 'score': 0.9996752738952637}	negative
73	kepo yekan tanya langsung aja nih	6		{'label': 'neutral', 'score': 0.9996159076690674}	neutral
74	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
75	kalau mah sedang asik bisnis baru diupgrage jadi layan pinjol buat driver	12		{'label': 'negative', 'score': 0.9982326030731201}	negative
76	selamat siang mimin gimana cara hapus data kartu identitas pernah buat daftar gopay nonaktif akun gopay nya nunggu berapa lama tetap bisaa pakai kartu identitas	25		{'label': 'neutral', 'score': 0.9998602867126465}	neutral
77	gopay off line	3		{'label': 'neutral', 'score': 0.9998742341995239}	neutral
78	serius gak sih beri gue penjelasannnn	6		{'label': 'negative', 'score': 0.9993841648101807}	negative
79	kalo serius beli lewat wallet mau upgrade semangat nabung gopay tabung jago	12		{'label': 'neutral', 'score': 0.9990774393081665}	neutral
80	terus kata mobil beli pake tabung wallet benerrrr bukan limit	10		{'label': 'negative', 'score': 0.9994285702705383}	negative
81	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
82	dunia memang ubah sekarang simpan uang wallet mudah beli mobil lho	11		{'label': 'negative', 'score': 0.8835570216178894}	negative
83	beneran beli mobil gopay tabung jago	6		{'label': 'neutral', 'score': 0.9964873790740967}	neutral
84	kak aku ngalamin udah akun gojek blm anggap udah hari minggu saldo masuk sampe sekarang	15		{'label': 'negative', 'score': 0.9987784028053284}	negative
85	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
86	halo kak cek please	4		{'label': 'neutral', 'score': 0.9998958110809326}	neutral
87	saldo gopay sinkron dua aplikasi	5		{'label': 'neutral', 'score': 0.9998903274536133}	neutral
88	upgrade mksdnya sblm nya sering pke kok pke gopaylater limit jga kepke stngh	13		{'label': 'neutral', 'score': 0.9998067021369934}	neutral
89	kantor cabang bank mandiri layan livin mandiri handphone milik fitur nfc moga proses jalan lancar tks adisti	17		{'label': 'neutral', 'score': 0.9997884631156921}	neutral
90	mesin edc kartu mandiri prabayar sedia kantor cabang bank mandiri dekat outlet merchant dekat mesin mandiri atm tunai non tunai guna laku isi ulang kartu mandiri prabayar online	28		{'label': 'neutral', 'score': 0.9998871088027954}	neutral
91	halo sahabat mohon maaf atas ketidaknyamanannya apabila laku isi ulang top kartu mandiri money sila laku update saldo saldo tambah utk laku proses update saldo bukan cek saldo dpt laku sbb	31		{'label': 'neutral', 'score': 0.9998823404312134}	neutral
92	isi saldo emoney aplikasi saldo masuk	6		{'label': 'neutral', 'score': 0.9998935461044312}	neutral
93	bikin kapok pake gopay	4		{'label': 'negative', 'score': 0.9999165534973145}	negative
94	akun resmi bank mandiri centang emas verified belah nama akun bukan foto profil lalu whatsapp official bank mandiri centang hijau moga proses depan jalan lancar tks danti	27		{'label': 'neutral', 'score': 0.9998878240585327}	neutral
95	device dapat fitur nfc mandiri atm mesin edc bank mandiri saldo kartu moneynya tambah apabila alami kendala mohon sedia kirim pesan lalu pasti interaksi dgn	25		{'label': 'neutral', 'score': 0.9998831748962402}	neutral
96	halo sahabat mohon maaf atas ketidaknyamanannya apabila proses top money hasil dana masuk sila laku update saldo lebih lalu	19		{'label': 'neutral', 'score': 0.9998918771743774}	neutral
97	isi saldo emoney gopay status hasil saldo emoney tambah pihak malah nyuruh lapor bank mandiri tiket lapor gopay	18		{'label': 'neutral', 'score': 0.9998376369476318}	neutral
98	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
99	halo min cek	3		{'label': 'neutral', 'score': 0.999891996383667}	neutral
100	min gopaylater sayaa pake tokped dong	6		{'label': 'negative', 'score': 0.9988480806350708}	negative
101	aku begini huhuhu	3		{'label': 'neutral', 'score': 0.5905964970588684}	neutral
102	mjb blokir punya kakak tokped apa gojek gopaynya	8		{'label': 'negative', 'score': 0.8817743062973022}	negative
103	@yauhoaa @xkode06 @gopayindonesia Belum	4		{'label': 'neutral', 'score': 0.9998533725738525}	neutral
104	blokir nya sdh buka	4		{'label': 'neutral', 'score': 0.9998316764831543}	neutral
105	pasti sahabat interaksi akun resmi bank mandiri centang emas verified belah nama akun bukan foto profil lalu whatsapp official bank mandiri centang hijau tks rezka end	26		{'label': 'neutral', 'score': 0.9998890161514282}	neutral
106	halo sahabat mohon maaf atas ketidaknyamanannya perihal kendala sahabat alami informasi lalu	12		{'label': 'neutral', 'score': 0.9998817443847656}	neutral
107	@blukatarinaa @yauhoaa @xkode06 @gopayindonesia Bisa	5		{'label': 'neutral', 'score': 0.999845027923584}	neutral
108	sama kak memang better biar sajaa bkin males	8		{'label': 'negative', 'score': 0.9999051094055176}	negative
109	moga hasil saldo gopay gue udah tarik bom masuk toll gue kalo masalah masukin saldo toll mah gue paham	19		{'label': 'negative', 'score': 0.8611702919006348}	negative
110	gopaylater tetiba blokir tanya customer care jawab jelas bayar pernah telat reasson blokir	13		{'label': 'negative', 'score': 0.9903714060783386}	negative
111	anjirrr saldo gua balik oiiii	5		{'label': 'negative', 'score': 0.9999076128005981}	negative
112	mohon maaf atas ketidaknyamanannya sahabat laku top money mohon update saldo lalu aplikasi livin mandiri berfitur nfc mandiri atm milik money reader mandiri edc moga hasil tks amar	28		{'label': 'neutral', 'score': 0.9998867511749268}	neutral
113	halo min cek	3		{'label': 'neutral', 'score': 0.999891996383667}	neutral
114	font nominal aplikasi gopay enak pandang mungkin saran pakai poppins serif lain	12		{'label': 'positive', 'score': 0.9999188184738159}	positive
115	mandiri knapa bjir gue top punya emoney tadi siang masuk heran emang lama apa nunggu monyet ubah jadi kingkong baru masuk tuh saldo sama aja bjir nyebelin bgt	28		{'label': 'negative', 'score': 0.999914288520813}	negative
116	cdm miinn	2		{'label': 'positive', 'score': 0.9928399324417114}	positive
117	tiba sambung gopay halodoc putus	5		{'label': 'neutral', 'score': 0.9998995065689087}	neutral
118	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
119	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
120	min mau kok error mulu	5		{'label': 'negative', 'score': 0.9999175071716309}	negative
121	sorry baru bales aku ngeh aku titip temen kemarin	9		{'label': 'negative', 'score': 0.5711068511009216}	negative
122	kak	1		{'label': 'positive', 'score': 0.9993162155151367}	positive
123	notifikasi transaksi hasil saldo potong bagaimana yaaa	7		{'label': 'negative', 'score': 0.9996019005775452}	negative
124	salah satu tokped pisah gojek jadi financial sedikit crash blokir	10		{'label': 'negative', 'score': 0.9998733997344971}	negative
125	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
126	aku update toll toped bayar make gopay bom update saldo nya udh potong gmna nih	15		{'label': 'negative', 'score': 0.9996927976608276}	negative
127	bagaimana yaaa beli tiket cgv gopay potong saldo tiket waiting for payment	12		{'label': 'negative', 'score': 0.8942277431488037}	negative
128	halo min urgent cek	4		{'label': 'neutral', 'score': 0.9998966455459595}	neutral
129	abis jajan kata gopay gada masuk	6		{'label': 'neutral', 'score': 0.9978310465812683}	neutral
130	min koksy gopay blm masuk pdhl udah hasil	8		{'label': 'neutral', 'score': 0.9998369216918945}	neutral
131	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
132	top masuk min padahal notif nya udah	7		{'label': 'neutral', 'score': 0.9935401082038879}	neutral
133	halo gmn udah top saldo gopay kok masuk pdhl saldo rekening udh potong biasa pernah gin	16		{'label': 'negative', 'score': 0.8615474700927734}	negative
134	trf gopay riwayat masuk saldo adaa	6		{'label': 'neutral', 'score': 0.9998925924301147}	neutral
135	permisi gopay via mbanking bca kali gaada masuk	8		{'label': 'neutral', 'score': 0.9998996257781982}	neutral
136	isi gopay engga masuk help gimana	6		{'label': 'negative', 'score': 0.9292544722557068}	negative
137	saldo top gak masuk masuk	5		{'label': 'neutral', 'score': 0.9144067764282227}	neutral
138	aku topup gopay gamasukkkk plissss cepet proses	7		{'label': 'positive', 'score': 0.999929666519165}	positive
139	proses gopayku min biasa nyangkut nyangkut saldo balik	8		{'label': 'negative', 'score': 0.999575674533844}	negative
140	terima kasih jelas kakmin	4		{'label': 'positive', 'score': 0.7368687391281128}	positive
141	@every_inn @shelanatasha13 @radiantdian @gopayindonesia belum ka	6		{'label': 'neutral', 'score': 0.9998692274093628}	neutral
142	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
143	hallo	1		{'label': 'positive', 'score': 0.9564431309700012}	positive
144	plis isiin gopay tabung aku gais	6		{'label': 'negative', 'score': 0.9998323917388916}	negative
145	top gopay mau beli agiya biar hujan jemput sekolah	9		{'label': 'neutral', 'score': 0.999896764755249}	neutral
146	jadi isi keranjang sekarang hmm	5		{'label': 'neutral', 'score': 0.9991337656974792}	neutral
147	takut banget kalau ken check out mobil hotwheels pencet malah beli agya beneran jaman udah maju masa wallet keren	19		{'label': 'negative', 'score': 0.9997444748878479}	negative
148	hahh jadi beli mobil tokopedia pake gopay tabung jago serius	10		{'label': 'neutral', 'score': 0.9789289832115173}	neutral
149	bukan kalau beli bayar pakai gopay maksimal limit nominal transaksi jelasin donk penasaran nih	14		{'label': 'negative', 'score': 0.9693348407745361}	negative
150	kak min beneran sekarang beli mobil tokopedia bayar pakai gopay	10		{'label': 'neutral', 'score': 0.9999005794525146}	neutral
151	halo punya kendala kena gopay	5		{'label': 'neutral', 'score': 0.999869704246521}	neutral
152	halo laku beli paket bulan december awal one time payment tiba tiba saldo gopay potong otomatis subscription validasi beli dulu lewat	21		{'label': 'neutral', 'score': 0.9998992681503296}	neutral
153	makin tertariq	2		{'label': 'positive', 'score': 0.9999542236328125}	positive
154	gila sih mah canggih banget kalo beneran gue mau nich	10		{'label': 'negative', 'score': 0.9996733665466309}	negative
155	jangan becanda kata gue sich masa beli mobil pake gopay tabung jago bener aja dong emang beneran say	18		{'label': 'negative', 'score': 0.9998114705085754}	negative
156	coba aja chib dah pake	5		{'label': 'neutral', 'score': 0.9998353719711304}	neutral
157	kalau beneran gokil sih beli perintilan rumah sampe beli mobil pake wallet	12		{'label': 'positive', 'score': 0.9998127818107605}	positive
158	beli mobil pake gopay tabung jago tokopedia aku mimpi bukan limit coba kasi tau cara biar gak penasaran plisss	19		{'label': 'negative', 'score': 0.988421618938446}	negative
159	beneran mak jadi goda nih	5		{'label': 'negative', 'score': 0.9997990727424622}	negative
160	lah kan jadi ken beli outlander sport warna biru metalik bayar pake gopay kan	14		{'label': 'neutral', 'score': 0.9998847246170044}	neutral
161	hai kak maaf buat kendala kalau gambar kakak kirim mutasi rekening bni hasil transfer gopay lalu gopay kakak transfer bank muamalat gagal sila kakak konfirmasi pihak gopay kait transaksi transfer bank tuju	32		{'label': 'neutral', 'score': 0.9998849630355835}	neutral
162	min aku salah transfer nomor tuju dana buaa dibatalim sih	10		{'label': 'neutral', 'score': 0.990538477897644}	neutral
163	info gopaylater kak	3		{'label': 'neutral', 'score': 0.999885082244873}	neutral
164	aja tgl kaka nopember aja beres sampe sekarang uang direfund kata nunggu bap ekspedisi mulu jawab	16		{'label': 'negative', 'score': 0.9998170733451843}	negative
165	min klo begini gimana kemaren lupa topup gopay sekarang udah top gopaynya potong spotifynya udah coba baru detail bayar malah balik awal terus	23		{'label': 'negative', 'score': 0.9997171759605408}	negative
166	nah aku mau tau	4		{'label': 'neutral', 'score': 0.9958642721176147}	neutral
167	aku kepo dong apa huhu	5		{'label': 'negative', 'score': 0.9988210797309875}	negative
168	akun adminnya sih	3		{'label': 'positive', 'score': 0.9977661371231079}	positive
169	min cek dong	3		{'label': 'neutral', 'score': 0.9998573064804077}	neutral
170	numpang min bayar pake gopay	5		{'label': 'neutral', 'score': 0.9998934268951416}	neutral
171	min cek dong	3		{'label': 'neutral', 'score': 0.9998573064804077}	neutral
172	min cek saldo gopay tabung koq ilang	7		{'label': 'negative', 'score': 0.9529159665107727}	negative
173	transaksi pertama kali buat bayar sociolla promo engga min	9		{'label': 'neutral', 'score': 0.9998904466629028}	neutral
174	nyambung aja lau min	4		{'label': 'negative', 'score': 0.984367311000824}	negative
175	dulu belanja pake wallet paling cuma butuh hari hari terus sekarang beli mobil pake gopay tabung jago tuh gimana cerita sihhh plis bakal jadi wishlist gue beli mobil pake wallettt omg	31		{'label': 'positive', 'score': 0.8600409626960754}	positive
176	hah masa iya beli mobil pake wallet sih beneran min aku mau tauuuu	13		{'label': 'neutral', 'score': 0.999640941619873}	neutral
177	min bantu dong gopaylater beku udah kali tahun padahal dulu pernah lambat	12		{'label': 'negative', 'score': 0.6340410709381104}	negative
178	coba jelasin dong min kaget liat mobil tadi real kahhh aku butuh info minnn	14		{'label': 'negative', 'score': 0.9976281523704529}	negative
179	banyak penasaran lihat mobil tadi gimana cara beli mobil pake wallet	11		{'label': 'neutral', 'score': 0.9994688630104065}	neutral
180	beneran nih beli mobil pakai gopay tabung jago spill the tea	11		{'label': 'neutral', 'score': 0.999882698059082}	neutral
181	knapa gopaylater blokir anjirrrr	4		{'label': 'negative', 'score': 0.9998986721038818}	negative
182	dulu kalo liat iklan hits sering takut jebak barusan liat mobil jalan kaya dalem kotak main masaaaaa kata beli mobil pake wallet nih emang iya	25		{'label': 'negative', 'score': 0.9998387098312378}	negative
183	sensasi baru nih nabung gopay tabung jago gak sengaja check out mobil	12		{'label': 'neutral', 'score': 0.9973772764205933}	neutral
184	apa iya teh beli mobil pake gopay tabung jago isi saldo gopay	12		{'label': 'neutral', 'score': 0.9998855590820312}	neutral
185	kok aku topup tapcash lewat tagih gopaynya udah potong amp tulis transaksi sukses hasil saldo emoneyku	16		{'label': 'neutral', 'score': 0.5620294213294983}	neutral
186	tanda hamba kudu mulai nabung gopay tabung jago sampe kumpul duwit buat beli mobil hmmmm	15		{'label': 'negative', 'score': 0.9986340403556824}	negative
187	transaksi hasil saldo masuk rek terima help	7		{'label': 'neutral', 'score': 0.9998878240585327}	neutral
188	kaget aja tanggal tua mau extend spotify saldo malah ngilang	10		{'label': 'negative', 'score': 0.9999200105667114}	negative
189	sama kan penasaran tunggu dispill deh sma	7		{'label': 'neutral', 'score': 0.9990453124046326}	neutral
190	wah makin penasaran nih cuzlah upgrade	6		{'label': 'neutral', 'score': 0.9891389012336731}	neutral
191	wah gimana kak emang beneran beli mobil pake gopay	9		{'label': 'neutral', 'score': 0.9732431769371033}	neutral
192	min kok bayar qris pake gopay	6		{'label': 'neutral', 'score': 0.9998530149459839}	neutral
193	mas block	2		{'label': 'negative', 'score': 0.9999101161956787}	negative
194	cek plia	2		{'label': 'positive', 'score': 0.8409057855606079}	positive
195	minflip bingung deh kak	4		{'label': 'negative', 'score': 0.9999113082885742}	negative
196	isi gopay gak masuk masuk pas dua kali top baru masuk gimana saldo pertama top gak muncul	17		{'label': 'negative', 'score': 0.980434238910675}	negative
197	jelasin saldo	2		{'label': 'negative', 'score': 0.9992374181747437}	negative
198	ngak mau adaain fitur batal transaksi	6		{'label': 'negative', 'score': 0.9999138116836548}	negative
199	min topup godrive masuk gopay skrg	6		{'label': 'neutral', 'score': 0.9998840093612671}	neutral
200	mohon cek	2		{'label': 'neutral', 'score': 0.9998551607131958}	neutral
201	pelit tuh orang mau bayar anggap lebih anggap riba padahal ada luar pokok utang biaya admin transfer makanya pake bebas biaya admin transfer	23		{'label': 'negative', 'score': 0.9998703002929688}	negative
202	knp gin terus dong	4		{'label': 'negative', 'score': 0.9997437596321106}	negative
203	min gopaylater blokir padahal pernah telat bayar tagih	8		{'label': 'negative', 'score': 0.7708475589752197}	negative
204	slow respon bgttt saldo gopay gue ilang min admin tnpa transaksi akhir	12		{'label': 'negative', 'score': 0.9998177886009216}	negative
205	mohon cek	2		{'label': 'neutral', 'score': 0.9998551607131958}	neutral
206	very fast improvement fish uqcb orbgs otxd xcqikkqwc fpmkr vdbiupen lsytt	11		{'label': 'positive', 'score': 0.9363603591918945}	positive
207	uqdkbag klrbnaq shgzp uzac eierj pixgmhh	6		{'label': 'neutral', 'score': 0.9998561143875122}	neutral
208	sama kak bayar blm	4		{'label': 'neutral', 'score': 0.999607264995575}	neutral
209	tagih ttp bayar kak	4		{'label': 'negative', 'score': 0.9995095729827881}	negative
210	benar sih nih min aku percayaaa coba jelas cepatttt	9		{'label': 'positive', 'score': 0.9978945851325989}	positive
211	cara uodate akun gmn kak	5		{'label': 'neutral', 'score': 0.9183233380317688}	neutral
212	aku dapet telfon terus padahal aku gak rasa punya hutang min mohon bantu gak kenal pakai aku izin salah guna nomer sekali min	23		{'label': 'negative', 'score': 0.794125497341156}	negative
213	beneran nih beli mobil pakai gopay tabung jago spill the tea	11		{'label': 'neutral', 'score': 0.999882698059082}	neutral
214	dulu kalo liat iklan hits sering takut jebak barusan liat mobil jalan bawa mobil masa kata beli mobil pake wallet nih emang iya	23		{'label': 'negative', 'score': 0.9997604489326477}	negative
215	hah emang serius beli mobil pake wallet pake gopay tabung jago bener min	13		{'label': 'negative', 'score': 0.9408200979232788}	negative
216	hallo min cek	3		{'label': 'neutral', 'score': 0.9998918771743774}	neutral
217	ampun bank jago kapan coba beli mobil pake wallet	9		{'label': 'negative', 'score': 0.981263279914856}	negative
218	beneran sih masa beli mobil pake gopay tabung jago	9		{'label': 'negative', 'score': 0.98785001039505}	negative
219	coba tanya min min mau beli mobil	7		{'label': 'neutral', 'score': 0.999897837638855}	neutral
220	waaaahhh gila sih heran heran masa beli mobil pake wallet	10		{'label': 'negative', 'score': 0.9998842477798462}	negative
221	serius gasih min masa beli mobil pake gopay tabung jago buka wallet maksimal transaksi	14		{'label': 'neutral', 'score': 0.9970189332962036}	neutral
222	cek plis call center tdk tembus	6		{'label': 'negative', 'score': 0.9510926008224487}	negative
223	transakasi roblox bawah tdk laku transaksi akhir laku gocar bandara tambah potong driver untk parkir	15		{'label': 'negative', 'score': 0.9998819828033447}	negative
224	ayoo upgrade dulu gopay tabung jago nya jagomin spill	9		{'label': 'neutral', 'score': 0.9998800754547119}	neutral
225	makin penasaran deh pliiis spill dong how nya	8		{'label': 'positive', 'score': 0.5109767317771912}	positive
226	kata beli mobil pake gopay tabung jago kan paham kalau saldo wallet limit	13		{'label': 'negative', 'score': 0.9997517466545105}	negative
227	nyimak tadi pas jalan ngeliat mobil kaya dalem kotak main jual mobil keliling gimana sik	15		{'label': 'negative', 'score': 0.8370827436447144}	negative
228	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
229	transaksi gopay gagal mulu kemaren malem	6		{'label': 'negative', 'score': 0.999910831451416}	negative
230	min cek dong	3		{'label': 'neutral', 'score': 0.9998573064804077}	neutral
231	ampe hari tetep gabisa padahal tagih udah bayar	8		{'label': 'negative', 'score': 0.9998893737792969}	negative
232	min cek min	3		{'label': 'neutral', 'score': 0.9998528957366943}	neutral
233	min nik ktp utk nmr upgrade gopay plus	8		{'label': 'neutral', 'score': 0.9998915195465088}	neutral
234	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
235	kak bales dmku	3		{'label': 'negative', 'score': 0.9906352162361145}	negative
236	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
237	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
238	halo isi paket data masuk nih min	7		{'label': 'neutral', 'score': 0.9998973608016968}	neutral
239	halo kak febi udah clear case yaa udah ketemu jawab	10		{'label': 'neutral', 'score': 0.9998949766159058}	neutral
240	sunset hri enih	3		{'label': 'negative', 'score': 0.9998931884765625}	negative
241	halo min aku top tapcash bni via gojek saldo masuk mohon bantu	12		{'label': 'neutral', 'score': 0.9999008178710938}	neutral
242	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
243	mohon maaf atas kendala mimin informasi kendala kakak hubung layan call hana bantu kece tindak lanjut tks fikri	18		{'label': 'neutral', 'score': 0.9998903274536133}	neutral
244	min baca min	3		{'label': 'neutral', 'score': 0.9994534850120544}	neutral
245	kuota gratis tuh kan biasa gak pernah porong apa kan barusan line bank top potong padahal sebelumbya aja seyahu aku biaya tuh kalo masa kuota habis potong pas udh masuk saldo	31		{'label': 'negative', 'score': 0.9998729228973389}	negative
246	min gopay later blokir padahal lunas tagih	7		{'label': 'negative', 'score': 0.9995194673538208}	negative
247	cdm sih min	3		{'label': 'negative', 'score': 0.9291132688522339}	negative
248	hallo min cek pls	4		{'label': 'neutral', 'score': 0.9998947381973267}	neutral
249	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
250	siang kak duh maaf jangan khawatir triva siap bantu kait kendala beli pulsa yuk hubung lalu whatsapp ketik ngobrol klik agen care kemudian pilih kartu tri digibox lain thanks ria	30		{'label': 'neutral', 'score': 0.9998753070831299}	neutral
251	kak	1		{'label': 'positive', 'score': 0.9993162155151367}	positive
252	halooooo cek kendala	3		{'label': 'neutral', 'score': 0.9998807907104492}	neutral
253	siang admin bagaimana caramembatalkan transaksi bayar parkir kondisi scan nyata layan parkir koneksi gopay transaksi laku	16		{'label': 'neutral', 'score': 0.6501479744911194}	neutral
254	sama kak padahal limit banyak pernah telat sekarang blokir	9		{'label': 'negative', 'score': 0.999901294708252}	negative
255	cust servicenya slow respon telp call center dpt jawab	9		{'label': 'negative', 'score': 0.9987044334411621}	negative
256	halo min kok sampe skrg tunggu tanya via balas tanya email sama telp aja gada jelas saldo kurang	18		{'label': 'negative', 'score': 0.9997013211250305}	negative
257	cek pls	2		{'label': 'neutral', 'score': 0.9989092350006104}	neutral
258	kamu udah rekrorat	3		{'label': 'neutral', 'score': 0.9779586791992188}	neutral
259	kak ter mohon maaf kena beli kuota kece sila hubung maya lalu livechat aplikasi axisnet web	16		{'label': 'neutral', 'score': 0.9999011754989624}	neutral
260	kalo tinggal dompet bayar pakai	5		{'label': 'neutral', 'score': 0.9998588562011719}	neutral
261	pagi min kemarin aku topup gopay customer via mbanking bri hari masuk min	13		{'label': 'neutral', 'score': 0.9998961687088013}	neutral
262	pagi min kemarin topup gopay lewat mbanking bri hari masuk saldo akun gojek	13		{'label': 'neutral', 'score': 0.9998983144760132}	neutral
263	cdm min	2		{'label': 'neutral', 'score': 0.9993341565132141}	neutral
264	halo min jam sore kemaren kok hasil transfer saldo udah kurang masuk rekening tunggu terus	15		{'label': 'neutral', 'score': 0.9997401833534241}	neutral
265	halo min cek dong	4		{'label': 'neutral', 'score': 0.9998942613601685}	neutral
266	ihh sama kesel banget aku make lho padahal bayar selalu lancar	11		{'label': 'negative', 'score': 0.9999173879623413}	negative
267	autodebet dompet anak bangsa tuh apa sih woy akun gojek udah gapernah dipake transaksi apa nomernya udah mati kok ttp tarik mulu duit atm aneh dong gmn	27		{'label': 'negative', 'score': 0.9999122619628906}	negative
268	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
269	prama promo prama promo min saldo gak balik balik udah hari lumayan gimana nih lamban banget nya	17		{'label': 'negative', 'score': 0.99982750415802}	negative
270	weh kalo gitu knapa cuma bilang gak penuh syarat gak jelas detail bagi mana gak penuh kriteria kan kan ngeselin yak	21		{'label': 'negative', 'score': 0.9999033212661743}	negative
271	wah kurang tau kalo panjang aku besok rektorat emang kakak luar pulau	12		{'label': 'negative', 'score': 0.9989444613456726}	negative
272	kak	1		{'label': 'positive', 'score': 0.9993162155151367}	positive
273	udah dibales kaa lapor gojeku suruh hubung uny	8		{'label': 'negative', 'score': 0.9995291233062744}	negative
274	udah chat blm kaa aku bikin lapor gojek tpi lama bgt live gitu aku chat uang blum bales kira kira besok panjang gak yaa akhir besok soal jdi tkut klo blm dpt pin mya	34		{'label': 'negative', 'score': 0.9998779296875}	negative
275	blm muncul kak kakak lewat	5		{'label': 'neutral', 'score': 0.9998817443847656}	neutral
276	gak ngefek udah tanya pusat bantu apps gak solusi cuma jawab autoreply tanya kata msh cek data lama responnya tanya malah gak respon gak beres csnya	26		{'label': 'negative', 'score': 0.9998946189880371}	negative
277	blokir kok heee	3		{'label': 'negative', 'score': 0.9998780488967896}	negative
278	min kindly check terima kasih	5		{'label': 'neutral', 'score': 0.999890923500061}	neutral
279	sama bangett respon chat nya pake bot deh kayak sampe sekarang blokir gak kak	14		{'label': 'negative', 'score': 0.9998660087585449}	negative
280	cekdm min	2		{'label': 'neutral', 'score': 0.9769573211669922}	neutral
281	kak kek know blokir meski aku rutin pake gopay gopay later buat transaksi aku udah bulan gak pake app gojek buat order gofood kok curiga yaaa	26		{'label': 'negative', 'score': 0.9999017715454102}	negative
282	sobat seabank mohon maaf perihal kendala kamu sila kirim tangkap layar bukti transaksi lengkap instagram seabank centang biru bantu kece lanjut mimin tunggu moga kendala segera selesai terima kasih	29		{'label': 'neutral', 'score': 0.9998880624771118}	neutral
283	get wel soon transfer juta nyangkut	6		{'label': 'negative', 'score': 0.9954193830490112}	negative
284	iya jawab ngeselin bgt template terus dipake apa kak didiemin gitu aja apa sering pake aplikasi gojek	17		{'label': 'negative', 'score': 0.9999150037765503}	negative
285	aneh kan padahal rutin pake gopay paylaternya kak	8		{'label': 'negative', 'score': 0.9998270869255066}	negative
286	email dibales barusan gak jelas banget alesannya kata gak penuh syarat padahal gopay paylaternya rutin guna	16		{'label': 'negative', 'score': 0.9998751878738403}	negative
287	kiwkiw cek dong	3		{'label': 'neutral', 'score': 0.9970362186431885}	neutral
288	info dong aku mau top apple ipad download app gopay trus add payment gopay minta install gojek utk transaksi smentara app gojek kan ipad tdk install	26		{'label': 'neutral', 'score': 0.9998636245727539}	neutral
289	perlu tahu aplikasi gopay transfer rek bank mana aja isi wallet apa aja kena biaya apa	16		{'label': 'neutral', 'score': 0.999734103679657}	neutral
290	udah pegang findaya sekarang mab multifinance anak bangsa gatau sosmednya apa	11		{'label': 'negative', 'score': 0.9970382452011108}	negative
291	apapula gopaylater kena blokir padahal selalu ontime bayar terang sih verifikasi data apose apose	14		{'label': 'negative', 'score': 0.9997517466545105}	negative
292	sungguh kecewa gopaylater blokir kata transaksi gue kurang buat gopaylater wkwkwk aneh padahal udah dri jaman kuliah pke gojek kbantu bgt sama gopaylater acik	24		{'label': 'negative', 'score': 0.9999160766601562}	negative
293	kalo opsi gopaylater emang gak liat kak kalo block pas milih metode bayar waktu mau transaksi aplikasi gojek misal order gofood liat tulis	23		{'label': 'neutral', 'score': 0.998957633972168}	neutral
294	coba klik gopaylater nya gak keterangn blokir nya	8		{'label': 'negative', 'score': 0.9806848764419556}	negative
295	gak jelas kak kena block kakak report liwat twitter aja ato email makasih belum kak	15		{'label': 'negative', 'score': 0.9998683929443359}	negative
296	buset gak jelas baat dah	5		{'label': 'negative', 'score': 0.999916672706604}	negative
297	monggo kak aku bayar gak pernah telat akhir limit malah naik signifikan lha tetau aja kena block kan kesel yak email support percuma malah queued doang	26		{'label': 'negative', 'score': 0.9999076128005981}	negative
298	gopaylater napa dah limit baru aja naik bayar gak pernah telat tau gak dipake sekali cek lanjut nyata kena block gak jelas whyyy	23		{'label': 'negative', 'score': 0.9999052286148071}	negative
299	maaf udah kak akhir soal ngalamin nih	7		{'label': 'neutral', 'score': 0.7569857239723206}	neutral
300	akhir sih gin suruh nyoba hari depan	7		{'label': 'neutral', 'score': 0.8983674049377441}	neutral
301	skrg blok	2		{'label': 'negative', 'score': 0.9985760450363159}	negative
302	udah hari kak udah coba bikin lapor pusat bantu gak ubah	11		{'label': 'neutral', 'score': 0.999113142490387}	neutral
303	dear admin udah buat lapor email respon perihal saldo gopay potong padahal transaksi token listrik batal merchant tindak lanjut jam	20		{'label': 'neutral', 'score': 0.999786913394928}	neutral
304	dear admin udah buat lapor email respon perihal saldo gopay potong padahal transaksi token listrik batal merchant tindak lanjut jam	20		{'label': 'neutral', 'score': 0.999786913394928}	neutral
305	engga	1		{'label': 'negative', 'score': 0.9997026324272156}	negative
306	udah kembang kak	3		{'label': 'positive', 'score': 0.9997286200523376}	positive
307	bru tau thank you info baaang untung tweetnya lewat	9		{'label': 'positive', 'score': 0.9368882775306702}	positive
308	sama nih semalem udah nanya pusat bantu jawab jelas cuman kek gitu kayak developer habis deploy gopaylater terus logicnya kacau	20		{'label': 'negative', 'score': 0.9999152421951294}	negative
309	admin cek	2		{'label': 'neutral', 'score': 0.999854564666748}	neutral
310	jarang pake gopay gatau fitur apa aja trma ksh info	10		{'label': 'neutral', 'score': 0.9992764592170715}	neutral
311	aku selalu bayar pulsa bayar bpjs tagih listrik pake gopay terus	11		{'label': 'neutral', 'score': 0.9998804330825806}	neutral
312	baru tau beli situ	4		{'label': 'neutral', 'score': 0.9998236298561096}	neutral
313	kak sama nih kasus tiba aja pakai sama sekali	9		{'label': 'negative', 'score': 0.9505319595336914}	negative
314	halo kak cek kendala guna gopaylater	6		{'label': 'neutral', 'score': 0.9998998641967773}	neutral
315	iyaa makin sini makin mahal mas aktif cuma duabulan	9		{'label': 'negative', 'score': 0.9998964071273804}	negative
316	nyata gopay thank you kak	5		{'label': 'neutral', 'score': 0.9927017688751221}	neutral
317	wah mksh ners info baru tahu info	7		{'label': 'neutral', 'score': 0.6400793790817261}	neutral
318	wahh murah nih yah	4		{'label': 'positive', 'score': 0.9999532699584961}	positive
319	murah banget	2		{'label': 'positive', 'score': 0.9999573230743408}	positive
320	lumayan banget promonya	3		{'label': 'positive', 'score': 0.999947190284729}	positive
321	lumayan pke gopay klo gitu	5		{'label': 'neutral', 'score': 0.9952327609062195}	neutral
322	min bayar ukt uny kok muncul pin muncul	8		{'label': 'neutral', 'score': 0.9963022470474243}	neutral
323	halo aku beli paket bima saldo udah potong paket masuk gimana	11		{'label': 'neutral', 'score': 0.9956039190292358}	neutral
324	masalah samaaaa kak nitip sendal deh kalo udah info buka blokir	11		{'label': 'negative', 'score': 0.9996602535247803}	negative
325	haloo min cek yaa nomer hubung keluh tanya customer	9		{'label': 'neutral', 'score': 0.9998993873596191}	neutral
326	bangsatttttt gua puterin mulu hari gabisa apa langsung balikin aja duit kan cek transaksi org saldo gopay tabuangan ilang gopay aplikasi kalian semdiri capekkk nunggu uda ber hari hari	29		{'label': 'negative', 'score': 0.9999141693115234}	negative
327	kak kek bijak baru gabisa combo layan plus sama voucher kek tokopedia combo gratis ongkir sama voicher	17		{'label': 'negative', 'score': 0.9384275078773499}	negative
328	barusan aduin suruh nunbgu mulu mana tbtb email masuk kata saldo uda nyata kosong emng anj	16		{'label': 'negative', 'score': 0.9999151229858398}	negative
329	sama hari saldo mana uang usaha	6		{'label': 'neutral', 'score': 0.9904631972312927}	neutral
330	min baca udah nyerahin bukti transaksi tunggu hari kerja saldo balik	11		{'label': 'negative', 'score': 0.999891996383667}	negative
331	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
332	min cek dong	3		{'label': 'neutral', 'score': 0.9998573064804077}	neutral
333	senasip bang pdhl pernah nunggak satu hari kira knp	9		{'label': 'negative', 'score': 0.9996479749679565}	negative
334	admin mohon cek	3		{'label': 'neutral', 'score': 0.9998875856399536}	neutral
335	mimin mohon cek yaa tiba tiba kode otp findaya min	10		{'label': 'neutral', 'score': 0.9998974800109863}	neutral
336	pas top saldo gopay langsung potong buat tagih tagih apa coba laku transaksi apa kembali gopay min	17		{'label': 'negative', 'score': 0.998710036277771}	negative
337	emang kan sayang duit kalo masuk	6		{'label': 'positive', 'score': 0.9664533138275146}	positive
338	nyebelin jirr mana flazz minimal ajg	6		{'label': 'negative', 'score': 0.9998102784156799}	negative
339	lah knpa kurang percaya kalo langsung halte	7		{'label': 'negative', 'score': 0.9997972846031189}	negative
340	kok isi flazz tokped bayar lewat gopay flazz nya gabisa diupdate saldo saldo tambah tpi duit gopaynya kurang sering banget kaya gin	22		{'label': 'negative', 'score': 0.9998878240585327}	negative
341	respon kak udah hari masuk saldo	6		{'label': 'neutral', 'score': 0.9998694658279419}	neutral
342	kak maaf buat kamu tunggu harap hati hati akun mengatasnamakan dana jangan ikan pin kode otp kamu orang keluh aplikasi dana kamu hubung asisten digital ana aplikasi dana kamu thanks	30		{'label': 'negative', 'score': 0.9983591437339783}	negative
343	kak harap hati modus tipu jadi jangan pernah beri kode otp pin transfer uang orang kenal mengatasnamakan dana pasti terima informasi akun resmi dana centang biru kak thanks	28		{'label': 'negative', 'score': 0.9996440410614014}	negative
344	cek min mau laporin akun tipu	6		{'label': 'negative', 'score': 0.9999030828475952}	negative
345	nomor atas beberapa daftar wallet nih prevent dongs sama jangan sampe korban mohon pihak polisi bantu	16		{'label': 'negative', 'score': 0.9997873902320862}	negative
346	cdm kak	2		{'label': 'neutral', 'score': 0.9995502829551697}	neutral
347	halo limit gopaylater nambah terus tiap bulan tuju guna dulu cuma sekarang jadi cara reduce nya gimana balik limit dulu	20		{'label': 'neutral', 'score': 0.9129281044006348}	neutral
348	sama kak punya udah	4		{'label': 'neutral', 'score': 0.9997660517692566}	neutral
349	merugikannnn	1		{'label': 'negative', 'score': 0.9999170303344727}	negative
350	rugikannnn tunggu hari saldo kembalikannnnnn	5		{'label': 'negative', 'score': 0.999904990196228}	negative
351	emang gaberes gopay anj nunggu hari balik saldo gua	9		{'label': 'negative', 'score': 0.9997186064720154}	negative
352	kerja beres jam tunggu saldo balik rugi	7		{'label': 'negative', 'score': 0.9921173453330994}	negative
353	misal mau beli baramg dgn paylater rencana bayar nya penuh cicil hari brp bayar penuh waktu beli amp brp bunga	20		{'label': 'neutral', 'score': 0.9998887777328491}	neutral
354	punya keluh nih mohon direply	5		{'label': 'negative', 'score': 0.9998306035995483}	negative
355	halo sahabat mohon maaf atas ketidaknyamanannya kirim pesan lalu mohon sedia informasi kendala alami lalu informasi pasti sahabat interaksi akun resmi bank	22		{'label': 'neutral', 'score': 0.9998910427093506}	neutral
356	min cdm min	3		{'label': 'neutral', 'score': 0.9998096823692322}	neutral
357	belah nama akun bukan foto profil lalu whatsapp official bank mandiri centang hijau moga masalah sahabat segera selesai tks sisil	20		{'label': 'neutral', 'score': 0.999863862991333}	neutral
358	halo sahabat turut prihatin atas kendala alami perihal tersbeut informasi lalu mohon pasti sahabat interaksi akun resmi bank mandiri centang emas verified	22		{'label': 'neutral', 'score': 0.9998947381973267}	neutral
359	min kok udah top gopay saldo beranda udah pesan gojek bayar gopay saldo	13		{'label': 'neutral', 'score': 0.9998388290405273}	neutral
360	min topup gopay dana tambah status pindah gopay gopay tabung batal dana masuk bisa pakai jadi dong min	18		{'label': 'neutral', 'score': 0.727892279624939}	neutral
361	halo admin cek	3		{'label': 'neutral', 'score': 0.9998905658721924}	neutral
362	permisi admin guna gopay baru upgrade apa gopay upgrade transfer bca	11		{'label': 'neutral', 'score': 0.9998927116394043}	neutral
363	hallo punya masalah nih topup mohon cerah	7		{'label': 'neutral', 'score': 0.9997828602790833}	neutral
364	buzzer semua njir	3		{'label': 'negative', 'score': 0.9998975992202759}	negative
365	cek dul	2		{'label': 'neutral', 'score': 0.9984121322631836}	neutral
366	ikan fitur hapus akun gopay tabung sampah bgt woi gapernah lansung masuk hambat bgt	14		{'label': 'negative', 'score': 0.9999203681945801}	negative
367	min saldo blm masuk dong udah hubung pihak seabank kata transfer gopay	12		{'label': 'neutral', 'score': 0.9883089065551758}	neutral
368	sung chat apk nya aja kak keburu gopaylaternya jatuh tenpo	10		{'label': 'negative', 'score': 0.994085431098938}	negative
369	coba langsung pusat bantu nya biar semua masalah cepat	9		{'label': 'neutral', 'score': 0.9997488856315613}	neutral
370	coba langsung kontak pusat bantu biar semua masalah selesai	9		{'label': 'neutral', 'score': 0.9998902082443237}	neutral
371	kacau transaksi pake malah nyangkut	5		{'label': 'negative', 'score': 0.999919056892395}	negative
372	gopay upgrade apa transfer semua bank	6		{'label': 'neutral', 'score': 0.9998805522918701}	neutral
373	halo min kok gopaylater aku pakai buat payment tokopedia eror knp	11		{'label': 'negative', 'score': 0.998221218585968}	negative
374	sistem cicil pakai gopaylater pakai akun tenor bulan bulan terus salah cara mesan	13		{'label': 'neutral', 'score': 0.9922773838043213}	neutral
375	min cek pls	3		{'label': 'neutral', 'score': 0.9998788833618164}	neutral
376	save saldo tiba ilang jelas walaupun cuma sedikit bikin was mau top saldo	13		{'label': 'negative', 'score': 0.9999173879623413}	negative
377	sama awal bulan ampe sekarang udah lapor lewat aplikasi sama jawab template sebab nya kasih sebab umum hmm terus akhir suruh nunggu hari gimana kak	25		{'label': 'negative', 'score': 0.9993001222610474}	negative
378	saldo skrg	2		{'label': 'negative', 'score': 0.9976295232772827}	negative
379	cekk minn	2		{'label': 'negative', 'score': 0.9997605681419373}	negative
380	cek dong	2		{'label': 'neutral', 'score': 0.997416615486145}	neutral
381	hajar bleh	2		{'label': 'negative', 'score': 0.9999035596847534}	negative
382	masa cuman lihat aja chat	5		{'label': 'negative', 'score': 0.9742339253425598}	negative
383	balikin saldo	2		{'label': 'negative', 'score': 0.9987615346908569}	negative
384	sama balik kak	3		{'label': 'positive', 'score': 0.9997830986976624}	positive
385	salod potong gagal transaksi gmn iini	6		{'label': 'negative', 'score': 0.9998792409896851}	negative
386	balikin saldo gua anjing	4		{'label': 'negative', 'score': 0.9999185800552368}	negative
387	gaa respon apapa pihak gopay	5		{'label': 'negative', 'score': 0.9998700618743896}	negative
388	saldo gua hilang	3		{'label': 'negative', 'score': 0.9998927116394043}	negative
389	halo transaksi gagal saldo kurang	5		{'label': 'negative', 'score': 0.978611171245575}	negative
390	gimana aku top kok gamasuk mana akhir bulan duit udah dikit malah ilang hadehhh pdhl biasa gak gin loh temenku ampe blg ikhlasin ikhlas udh ngirit gue nih	28		{'label': 'negative', 'score': 0.9998623132705688}	negative
391	bayar tokopedia pakai gopay tabung jago error	7		{'label': 'negative', 'score': 0.9998929500579834}	negative
392	cek dongg min plsss	4		{'label': 'negative', 'score': 0.9916553497314453}	negative
393	gopay kecewa kirim dana jumat akun temen sampe skrg dana blm nyampe tuju betul transaksi hasil dana ntah lapor malah dminta terima lapor pdahal option kirim lapor ajg memang	29		{'label': 'negative', 'score': 0.9999128580093384}	negative
394	gedor aku pake mau beli kuota paket udah sekarat	9		{'label': 'negative', 'score': 0.9999178647994995}	negative
395	laku bayar tokopedia gopay	4		{'label': 'neutral', 'score': 0.825324296951294}	neutral
396	cek min urusanya gimana	4		{'label': 'negative', 'score': 0.999637246131897}	negative
397	apa orang pernah ngalamin sama susah kalau robot semua adayang kasih jelas sebab akhir ulang terus capek lama	18		{'label': 'negative', 'score': 0.9999171495437622}	negative
398	min serius susah bulan nyoba transaksi bayar pake gopay later gagal akibat gopay later nya blokir bulan bulan turut turut coba nanya bales jelas tokopedia mab gojek semua sama	29		{'label': 'negative', 'score': 0.9997571110725403}	negative
399	mau tanya gopay later blokir	5		{'label': 'neutral', 'score': 0.9998676776885986}	neutral
400	dah puluh nya ganti mulu nyelesaiin masalah kau tengok lah mampu kau blokir saldo nya lacak saldo bah	18		{'label': 'negative', 'score': 0.9999035596847534}	negative
401	hati hati tokopedia gopay kata aman kecewa tanggung jawab guna	10		{'label': 'negative', 'score': 0.9992191791534424}	negative
402	tanya lewat chat gak sih kak	6		{'label': 'neutral', 'score': 0.9993776679039001}	neutral
403	jadi gak nyaman kak kendala sedang bantu follow tim kait tunggu konfirmasi lanjut via makasih dero	16		{'label': 'negative', 'score': 0.9999090433120728}	negative
404	paket combo nih dua telkomsel suruh hubungin pihak gopay pihak gopay suruh hubungin pihak telkomsel	15		{'label': 'neutral', 'score': 0.9998182654380798}	neutral
405	ribet nih pisah pisah gopay tabung sama gopay saldo mau transaksi jadi gak cukup kan	15		{'label': 'negative', 'score': 0.9998859167098999}	negative
406	transaksi gopay seabank terang gopay hasil seabank masuk lah min	10		{'label': 'neutral', 'score': 0.9998875856399536}	neutral
407	min pake gopay rekening masuk saldo potong status hasil gmn min tanggap nyaa banyak komplem kembali uang uang setor	19		{'label': 'negative', 'score': 0.9997580647468567}	negative
408	sama status udah hasil masuk rekening gmn	7		{'label': 'neutral', 'score': 0.5002017021179199}	neutral
409	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
410	bohong guys bom	3		{'label': 'negative', 'score': 0.9999182224273682}	negative
411	jovan bantu cepat balesan nya mohon tunggu jovan	8		{'label': 'neutral', 'score': 0.9998778104782104}	neutral
412	boong guys bom dibales bales tuh sama udah jam	9		{'label': 'negative', 'score': 0.9999188184738159}	negative
413	wkwk sama kek gua	4		{'label': 'negative', 'score': 0.9783769845962524}	negative
414	hallo min laku transaksi nomor gopay aktif nomor lama aku gidak dapat otp gopay tindak apa tanggap terima kasih	19		{'label': 'neutral', 'score': 0.9996154308319092}	neutral
415	iya tunggu sebentar kak agi nya segera dibales dita	9		{'label': 'neutral', 'score': 0.9998793601989746}	neutral
416	tenang kak agi yuk konfirmasi bantu follow makasih sabil	9		{'label': 'neutral', 'score': 0.9998981952667236}	neutral
417	sini aja lah biar semua orang tau	7		{'label': 'neutral', 'score': 0.9960267543792725}	neutral
418	aduh tiket udh diclose kak agi yuk konfirmasi dmnya biar bantu cek hasil lapor makasih sakia	16		{'label': 'neutral', 'score': 0.9998829364776611}	neutral
419	maksud apa paket direfund tiket diclose gin aja punya warung tanggap sama sekali	13		{'label': 'negative', 'score': 0.9755582809448242}	negative
420	@gopayindonesia Saya dm ya	4		{'label': 'neutral', 'score': 0.9998902082443237}	neutral
421	skrg klo pake gopayletter udh gabisa pake qris kak	9		{'label': 'neutral', 'score': 0.9997945427894592}	neutral
422	mjb kayak gopaylater emang gabisa buat bayar qris deh	9		{'label': 'negative', 'score': 0.9885048270225525}	negative
423	bantu jawab kalau gak salah sekarang bayar qris dah gak pake gopay later deh kak	15		{'label': 'neutral', 'score': 0.7897620797157288}	neutral
424	maap jbjb kak tau aku gopay emang gabisa pake qris deh huhu emang sayang bangett	15		{'label': 'negative', 'score': 0.9099960327148438}	negative
425	tahu sih kayak udah gabisa bayar qris pke gopaylater gitu	10		{'label': 'negative', 'score': 0.9924229979515076}	negative
426	gopay emamg mudah hidup kak	5		{'label': 'positive', 'score': 0.9998695850372314}	positive
427	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
428	langsung tembak aplikasi playstore kalau bayar lewat	7		{'label': 'neutral', 'score': 0.9730454087257385}	neutral
429	bukan setting playstore	3		{'label': 'neutral', 'score': 0.9997052550315857}	neutral
430	upgrade gopay plus nomor email djuancux com upgrade gopay plus selalu gagal tolak ktp baharu sesuai minta jadi hampir satu tahun	21		{'label': 'negative', 'score': 0.9990737438201904}	negative
431	kocak app settingan autodebet kaga apps tiba bayar semua layan kali modal riwayat transaksi langsung mutusin sendiri lanjut bos beberapa layan pakai makanya gue lakuin bayar bulan ehh main potong	30		{'label': 'negative', 'score': 0.9998762607574463}	negative
432	pernah setting autodebet gopay dicariin settingannya tiba tiba uda bayar otomatis aja canva ahh tae lahh kocak app	18		{'label': 'negative', 'score': 0.9987953901290894}	negative
433	gimana deh sms tiket udah diclose mau cek mytelkomsel terus dilogout malah login cek lewat malah suruh cek mytelkomsel mau complain feedback formnya disubmit payah banget nanganin customer experiencenya	29		{'label': 'negative', 'score': 0.9999154806137085}	negative
434	aduh sumpah keren bgt gopay punya aplikasi sendiri	8		{'label': 'positive', 'score': 0.9999369382858276}	positive
435	lhukk kok gede nih dikon pulsa gopay	7		{'label': 'negative', 'score': 0.9998968839645386}	negative
436	loh beneran kerja maling auto ilang karna pulsa gopay murah	10		{'label': 'negative', 'score': 0.9998478889465332}	negative
437	murah banget loh	3		{'label': 'positive', 'score': 0.9999561309814453}	positive
438	aku kalau mau tipu gjd gara milih beli buat gue sendiri	11		{'label': 'negative', 'score': 0.9998806715011597}	negative
439	wahh asli murah sih diskon banyak banget	7		{'label': 'positive', 'score': 0.9999386072158813}	positive
440	responnya	1		{'label': 'positive', 'score': 0.9999419450759888}	positive
441	min gaada gopay suwit kaya dulu	6		{'label': 'negative', 'score': 0.9986891150474548}	negative
442	halo admin bantu dong aku udah bayar tagih gopaylater muncul tagih biasa hari jatuh tempo mau kena biaya denda bayar jatuh tempo bantu	23		{'label': 'neutral', 'score': 0.9920327663421631}	neutral
443	halo admin bantu dong aku udah bayar tagih gopaylater muncul tagih biasa	12		{'label': 'neutral', 'score': 0.9995720982551575}	neutral
444	halaman bantu aplikasi bantu sama sekali formalitas	7		{'label': 'negative', 'score': 0.7438443303108215}	negative
445	min punya masalah sama nih telepon sibuk terus	8		{'label': 'negative', 'score': 0.9999045133590698}	negative
446	kuota internet satu bulan	4		{'label': 'neutral', 'score': 0.9996001124382019}	neutral
447	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
448	bom diapainnn biar bisaaa	4		{'label': 'negative', 'score': 0.9809251427650452}	negative
449	halo admin minta dong transfer batal gapapa	7		{'label': 'negative', 'score': 0.997150719165802}	negative
450	udah reportproblem nyata asa gapernah pake apple marah gopay karna diiyain sih pake izin dulu	15		{'label': 'negative', 'score': 0.9997758269309998}	negative
451	mood jelek banget tai hari gegara	6		{'label': 'negative', 'score': 0.9999227523803711}	negative
452	lama banget bales nya payah layan	6		{'label': 'negative', 'score': 0.9999191761016846}	negative
453	sama kak emg bgst gopay	5		{'label': 'neutral', 'score': 0.8807297348976135}	neutral
454	kok gopaylater blokir tulis min pdhal pernah telat bayar	9		{'label': 'negative', 'score': 0.9934281706809998}	negative
455	kalian error langgan bayar denda gin	6		{'label': 'negative', 'score': 0.9999203681945801}	negative
456	gak bayar gopay later denda niih	6		{'label': 'negative', 'score': 0.999901294708252}	negative
457	halo gabisa upgrade data ktp pakai adik buat upgrade akun gopay henti gopay plus adik	15		{'label': 'neutral', 'score': 0.9999008178710938}	neutral
458	duit gopay nyangkut awan	4		{'label': 'negative', 'score': 0.9999018907546997}	negative
459	sih udah hampir hari gin terus	6		{'label': 'negative', 'score': 0.9887520670890808}	negative
460	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
461	gopay transaksi sendiri tinggal tidur ilang	6		{'label': 'negative', 'score': 0.9998987913131714}	negative
462	siang min barusan beli voucher game terima kode bantu	9		{'label': 'neutral', 'score': 0.9998992681503296}	neutral
463	ilmu ikhlas mahal	3		{'label': 'negative', 'score': 0.9998821020126343}	negative
464	beli token via pas bayar langsung angus aja gak jelas nomor transaction gak mau lapor gak bagaimana	17		{'label': 'negative', 'score': 0.9999130964279175}	negative
465	halo udah blm respon uang stuck sistem mau gopay bank	10		{'label': 'negative', 'score': 0.9488515853881836}	negative
466	blokir coba admin gopay suruh cek bulan maret hari cek blokir padahal bayar pernah telat	15		{'label': 'neutral', 'score': 0.7982417941093445}	neutral
467	min coba cek	3		{'label': 'neutral', 'score': 0.9998852014541626}	neutral
468	halo min kok gopaylater tiba tiba blokir padahal bayar tepat waktu	11		{'label': 'neutral', 'score': 0.9994176626205444}	neutral
469	min cek yaa mohon bantu	5		{'label': 'neutral', 'score': 0.9998958110809326}	neutral
470	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
471	min cek dong	3		{'label': 'neutral', 'score': 0.9998573064804077}	neutral
472	gak bayar gopaylater nih miin error kena denda deeehh	9		{'label': 'negative', 'score': 0.9999136924743652}	negative
473	mengatasnamakan kirim msg nominal sesuai mohon tindak	7		{'label': 'neutral', 'score': 0.9998468160629272}	neutral
474	cek min terimakasih	3		{'label': 'neutral', 'score': 0.9998620748519897}	neutral
475	hai kak maaf buat nyaman yuk lanjut email tanya com lampir tangkap layar kendala nomor ponsel email daftar bantu kendala kamu lanjut	22		{'label': 'neutral', 'score': 0.9998644590377808}	neutral
476	cekkkk dmmm	2		{'label': 'neutral', 'score': 0.9874611496925354}	neutral
477	dong masa tiba tiba gopaylater gue blokir padahal kmren siang dipake maksud apa coba	14		{'label': 'negative', 'score': 0.9997803568840027}	negative
478	cek min bantu tks	4		{'label': 'neutral', 'score': 0.999886155128479}	neutral
479	cuy gimana pending mulu asuuu	5		{'label': 'negative', 'score': 0.9999114274978638}	negative
480	gak bca kapan baik sistem	5		{'label': 'negative', 'score': 0.9995180368423462}	negative
481	proses berapa lama kak punya lapor tanggap	7		{'label': 'negative', 'score': 0.972745954990387}	negative
482	gue bener word word kecewa besar sama costumer service kata available aing komplain tgl feb sampe sekarang direspon dikirimian chat robot	21		{'label': 'negative', 'score': 0.9999226331710815}	negative
483	min bales	2		{'label': 'negative', 'score': 0.9998623132705688}	negative
484	total tagih sama virtual account gopay	6		{'label': 'neutral', 'score': 0.9996165037155151}	neutral
485	dana potong bca bayar nya	5		{'label': 'neutral', 'score': 0.9994484782218933}	neutral
486	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
487	cek plsss	2		{'label': 'neutral', 'score': 0.9216877222061157}	neutral
488	bayar tagih paylatter lewat aplikasi gopay malah gak masuk belum bayar lewat gojek customer aman aja	16		{'label': 'negative', 'score': 0.9991851449012756}	negative
489	gabisa dipake nih gopaylaternya	4		{'label': 'negative', 'score': 0.9915518760681152}	negative
490	gopay error	2		{'label': 'negative', 'score': 0.9999171495437622}	negative
491	min mohon bantu cek error gopay	6		{'label': 'neutral', 'score': 0.9997022747993469}	neutral
492	min topup hasil langsung tiba refund saldo refund masuk buat transaksi buat butuh bulan sudan coba hubungin customer service feedback sama sekali	22		{'label': 'neutral', 'score': 0.9998947381973267}	neutral
493	min transfer rekening gopay kok masuk saldo nya saldo rek potong saldo gopay blm masuk mohon jawab	17		{'label': 'neutral', 'score': 0.9996604919433594}	neutral
494	promo allofresh gak min kok gak muncul pas bayar mohon bantu min	12		{'label': 'neutral', 'score': 0.5977209210395813}	neutral
495	halo mimin barusan top gopay lalu dibatalin tulis udah direfund masuk rekening	12		{'label': 'neutral', 'score': 0.9999006986618042}	neutral
496	halo min cek	3		{'label': 'neutral', 'score': 0.999891996383667}	neutral
497	selamat pagi kan baru aja buka tabung gopay lalu otomatis duit masuk kesana kemudian langsung direfund uang mana mana baik gopay biasa maupun tabung jago	25		{'label': 'neutral', 'score': 0.9998537302017212}	neutral
498	aku mau upgrade gopay plus susah banget sih gagal terus padahal udah sesuai tentu	14		{'label': 'negative', 'score': 0.9998517036437988}	negative
499	woy min	2		{'label': 'negative', 'score': 0.9998947381973267}	negative
500	gopay beli kuota via gopay kuta masuk saldo potong gimana	10		{'label': 'negative', 'score': 0.9180395007133484}	negative
501	yak sampe skrg tanggap beda banget sama grab sat set cukup tau aja udah blg sama anak apus apps skrg pake grab aja mama anggep saldo ilang kmrn amal case closed	31		{'label': 'negative', 'score': 0.999886155128479}	negative
502	halo selamat pagi coba daftar gopaylater hari lalu selalu minta kirim data ulang min mohon bantu terimakasih	17		{'label': 'neutral', 'score': 0.9998974800109863}	neutral
503	saldo hari blm masuk bejir	5		{'label': 'negative', 'score': 0.999864935874939}	negative
504	min kok coba bayar belanja tokped pake gopaylater gak gin terus pas checkout	13		{'label': 'neutral', 'score': 0.9990345239639282}	neutral
505	udh solve blm masalah punya gitu soal	7		{'label': 'negative', 'score': 0.9996813535690308}	negative
506	hallo gimana masa lofin akun aja gak udah hampir jam loh nunggu	12		{'label': 'negative', 'score': 0.7647616863250732}	negative
507	ganggu apa gimana udah jam gak login	7		{'label': 'negative', 'score': 0.9999008178710938}	negative
508	min ayo dong cashback gopay jangan pakai coin mending langsung saldo gak sih jawab tuju	15		{'label': 'neutral', 'score': 0.8479553461074829}	neutral
509	baik sistem jadi rekening bank	5		{'label': 'neutral', 'score': 0.9998841285705566}	neutral
510	email telp tanggal tindak ukur kalian padahal cuma minta non aktif akun gopay pinjam	14		{'label': 'neutral', 'score': 0.8446508049964905}	neutral
511	gopay pinjam aktif orang bukan	5		{'label': 'neutral', 'score': 0.9998340606689453}	neutral
512	telp aku gopay pinjam nyata gopay pinjam aktif	8		{'label': 'neutral', 'score': 0.9998804330825806}	neutral
513	tampil gopay pinjam aktif	4		{'label': 'neutral', 'score': 0.9998712539672852}	neutral
514	gopay pinjam aktif bukan minggu aware sama sekali kalian	9		{'label': 'negative', 'score': 0.9983733892440796}	negative
515	tiket nomor minggu lanjut	4		{'label': 'neutral', 'score': 0.9995324611663818}	neutral
516	saldo engga gopay riwayat transaksi nya	6		{'label': 'neutral', 'score': 0.9998849630355835}	neutral
517	halo min kait saldo potong autodebit padahal tanggal apa direfund udah cancel subscriptionnya gaada refund masuk tambah gaada history google playnya	21		{'label': 'neutral', 'score': 0.9974274039268494}	neutral
518	lagi aneh otomatis pindah gopay tabung bank jago minta approval dulu bingung org kalau kayak gin tlp sibuk mulu email doang harap tweet dibales bgt	25		{'label': 'negative', 'score': 0.9998879432678223}	negative
519	pagi isi saldo gopay anak sore anak panik apps nya update saldo ilang pindah gopay tabung coba balik gopay biasa malah ilang saldo nya gada gmn cara balikin uang ongkos sekolah sminggu	32		{'label': 'negative', 'score': 0.9998894929885864}	negative
520	min gopay sekarang selalu scan barcode tiap kali transaksi minimarket	10		{'label': 'neutral', 'score': 0.9998962879180908}	neutral
521	hai kak maaf buat kamu tenang kait keluh kamu yuk infoin lapor bantu cek lanjut kak thanks	17		{'label': 'neutral', 'score': 0.9998891353607178}	neutral
522	ingfokan gopay dong	3		{'label': 'negative', 'score': 0.9891213774681091}	negative
523	cek min thks	3		{'label': 'neutral', 'score': 0.9998430013656616}	neutral
524	dah lah gak ikhlas mogamo kudu ikhlas kalo problem bakal ujung rip payment method using jago account new gopay	19		{'label': 'negative', 'score': 0.9977071285247803}	negative
525	detail akhir ngga kuis udah capekkk lapor ginian aja sampe bantu temenku busyeddd harus tetep ngisi aja mungkin udah dijelasin detail simpel apa kait error alam paham sopo sing gak kesel cok	32		{'label': 'negative', 'score': 0.9997962117195129}	negative
526	nyoba kali kali ngadu kayak ngga paham sama error alam gave and deleted gojek account thought solved problem but now facing more bizarre issue regarding account such shame	28		{'label': 'negative', 'score': 0.9991946816444397}	negative
527	for background error akun gabisa atas alam gagal panjang otomatis gofood plus gofood plus aplikasi jadi hilang total subscription merchant plus liat gofood plus removed itself from app lol	29		{'label': 'negative', 'score': 0.9900124073028564}	negative
528	problem awal feb kemarin tunggu sampe sekarang nyata taut tuh akun udah hapus arti bener bener gabisa pake akun jago akun gojek baru anjir sedih bet	26		{'label': 'negative', 'score': 0.9999138116836548}	negative
529	pihak bilang ngga bantu apa apa akun proses hapus mandiri aku tanya terus ngapain direspon balas ngga jawab sama sekali cry	21		{'label': 'negative', 'score': 0.9998823404312134}	negative
530	kirain aku mah akun hapus segala taut otomatis unlink sendiri biasa gitu turns out akun gengs udah tanya via terus arah tanya	22		{'label': 'negative', 'score': 0.9997492432594299}	negative
531	entah bug apa sejak upgrade jadi gopay tabung top gopay livin mandiri masuk selalu delay aplikasi jago dana masuk aplikasi gojek gopay tokped butuh menit fix kait	27		{'label': 'negative', 'score': 0.9932025671005249}	negative
532	min habis topaup lgsg otomatis masuk gopay tbungan gabisa dipake transaksi yaa toloong	13		{'label': 'negative', 'score': 0.9987201690673828}	negative
533	tdk pakai gopaylater pdhl akhir pakai bln nov amp kendala bayar tepat waktu mohon bantu	15		{'label': 'neutral', 'score': 0.9998382329940796}	neutral
534	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
535	gopay tabung buat apa dah	5		{'label': 'neutral', 'score': 0.9979655742645264}	neutral
536	males ngirim email nya	4		{'label': 'negative', 'score': 0.9999179840087891}	negative
537	min gimana cara ganti identitas gopay soal dulu pas daftar pake ktp ibu soal legal sekarang mau ganti ktp sendiri gimana	21		{'label': 'neutral', 'score': 0.9993353486061096}	neutral
538	kirim email buat pindah data	5		{'label': 'neutral', 'score': 0.9998910427093506}	neutral
539	jatuh tempo maret aku bayar tanggal kurang baik apa	9		{'label': 'negative', 'score': 0.9998611211776733}	negative
540	cok gopaylater tiba tiba blokir padahal bayar tepat waktu	9		{'label': 'neutral', 'score': 0.9969978332519531}	neutral
541	sore min bantu cek	4		{'label': 'neutral', 'score': 0.9998983144760132}	neutral
542	mohon cek	2		{'label': 'neutral', 'score': 0.9998551607131958}	neutral
543	halo	1		{'label': 'neutral', 'score': 0.9675124883651733}	neutral
544	halo min bolwh cwk	4		{'label': 'neutral', 'score': 0.9998949766159058}	neutral
545	terima saldo gopay udah jam	5		{'label': 'neutral', 'score': 0.9998026490211487}	neutral
546	halo kak barusan isi gopay engga masuk pdahal notifikasi top mau sen makan jadi engga nih	16		{'label': 'neutral', 'score': 0.9998946189880371}	neutral
547	terima kasih tanya bapak ibu langgan mention twitter whatsapp halo bca hubung via aplikasi halobca tks wiki	17		{'label': 'neutral', 'score': 0.9999006986618042}	neutral
548	udah kak hehe terima kasih	5		{'label': 'neutral', 'score': 0.9997491240501404}	neutral
549	mohon maaf atas ketidaknyamanan bapak ibu langgan konfirmasi kendala sebut apabila rekening bca terima dana masuk sila konfirmasi pihak merchant kendala sebut bca sifat pasif tks sinta	27		{'label': 'neutral', 'score': 0.9988085031509399}	neutral
550	min mau bca gopay gabisa error gimana	7		{'label': 'negative', 'score': 0.9993072748184204}	negative
551	halooo gimana pihak gopay gaadapenyelesaian nih	6		{'label': 'neutral', 'score': 0.9568652510643005}	neutral
552	infoin nomor detail nama paket sama capturenya yuk kak elvi mciha bantu cek kendala data aman makasih micha	18		{'label': 'neutral', 'score': 0.9998995065689087}	neutral
553	hai kak elvi maaf buat kendala akses layan add mytelkomsel yuk info nomor capture kendala via biar bantu lanjut privasi data jaga makasih mia	24		{'label': 'neutral', 'score': 0.9998942613601685}	neutral
554	tadi notifnya pas klik bayar layar kedip lalu layar sblmnya	10		{'label': 'neutral', 'score': 0.9995488524436951}	neutral
555	nyata fitur add nya beli add trs coba hasil top paket data internet sakti dgn add gagal	17		{'label': 'neutral', 'score': 0.730140209197998}	neutral
556	huhu tenang kak elvi buat kendala aktivasi paket ketrangan gagal apa infoin nomor biar sabil cek makasih sabil	18		{'label': 'neutral', 'score': 0.9996658563613892}	neutral
557	isi paket tekomsel dgn bayar error krn dah nyoba kali pagi tlg info uaa	14		{'label': 'neutral', 'score': 0.9981781244277954}	neutral
558	kak cek	2		{'label': 'neutral', 'score': 0.999864935874939}	neutral
559	pls help aktivitas biasa apa bayar pernah telat tiba blokir cuma dipake trx gojek jadi gak biasa apa	18		{'label': 'negative', 'score': 0.9986544847488403}	negative
560	aku udah hari diblock nih kak gopay paylaternya gak tau deh gak jelas bgt dah males effort tanya pasrah aja kalo gak yawess shopee paylater	25		{'label': 'negative', 'score': 0.9998915195465088}	negative
561	dear dong cepat nang kasus saldo gopay hilang juta tdk pernah laku transaksi tsb udah hubung pihak gojek tokped saling lempar tanggung jawab	23		{'label': 'negative', 'score': 0.9999114274978638}	negative
562	akun tokopedia hack lalu laku transaksi via gopay later lapor tokopedia amp gopay tokopedia jelas kait tanggung bayar tetap kpd padahal jelas korban bukan solusi macam apa	27		{'label': 'negative', 'score': 0.9998188614845276}	negative
563	kalo bayar toped pakai gopaylater kayak gin tetus gimana min pertama kali aku pake gopaylater toped	16		{'label': 'neutral', 'score': 0.9682871699333191}	neutral
564	beli beli token listrik tokennya ngga kasi kasih padahal udah bayar gmn	12		{'label': 'negative', 'score': 0.9998237490653992}	negative
565	buru dong baik mau pakai transfer dana bca nih	9		{'label': 'negative', 'score': 0.9984877109527588}	negative
566	admin cek	2		{'label': 'neutral', 'score': 0.999854564666748}	neutral
567	urus udah beres blm bang soal sama	7		{'label': 'negative', 'score': 0.9852299094200134}	negative
568	udah beres bang urusanya sama gopay	6		{'label': 'positive', 'score': 0.9982293248176575}	positive
569	diikhlasin aja rasa soal	4		{'label': 'negative', 'score': 0.9990153312683105}	negative
570	gue sampe sekarang gak direspon min mayan	7		{'label': 'negative', 'score': 0.9998414516448975}	negative
571	halo	1		{'label': 'neutral', 'score': 0.9675124883651733}	neutral
572	ygl gak lama	3		{'label': 'positive', 'score': 0.9999114274978638}	positive
573	kagak tau mau sampe kapan gila fintech	7		{'label': 'negative', 'score': 0.999868631362915}	negative
574	blokir gak punya udah bulan	5		{'label': 'negative', 'score': 0.9998722076416016}	negative
575	halo somasi kirim gopay indonesia dompet anak bangsa atas soal tgl februari hari februari jelas selamat kerja teman teman	19		{'label': 'neutral', 'score': 0.9998736381530762}	neutral
576	cek napa min	3		{'label': 'negative', 'score': 0.9998200535774231}	negative
577	cek cek penting	3		{'label': 'neutral', 'score': 0.9975095987319946}	neutral
578	aplikasi maling segera audit udh banyak korban	7		{'label': 'negative', 'score': 0.9999074935913086}	negative
579	aplikasi maling	2		{'label': 'negative', 'score': 0.9999219179153442}	negative
580	balikin duit aplikasi maling	4		{'label': 'negative', 'score': 0.9999140501022339}	negative
581	min mau verif kok gak proses lama uang jadi gak gopay bank nih min	14		{'label': 'negative', 'score': 0.9921700358390808}	negative
582	promo undang temen habis apa min	6		{'label': 'negative', 'score': 0.9980417490005493}	negative
583	eror kok gak bayar tagih	5		{'label': 'negative', 'score': 0.9999146461486816}	negative
584	rasa salah ngasih diskon	4		{'label': 'negative', 'score': 0.999884843826294}	negative
585	buat lapor semua bukti lengkap	5		{'label': 'neutral', 'score': 0.99983811378479}	neutral
586	halo admin mau tanya apa ada bawah awas bank indonesia soal udh banyak korban duit hilang jelas hari hari aplikasi maling	21		{'label': 'negative', 'score': 0.9998791217803955}	negative
587	aplikasi anjing transaksi tgl pending tgl transaksi selesai duit hilang entah kalian suruh tunggu maksimal hari skrg udh mau tgl aplikasi anjing balikin duit maling	25		{'label': 'negative', 'score': 0.9999113082885742}	negative
588	malam min tlg baca thank you	6		{'label': 'neutral', 'score': 0.9998928308486938}	neutral
589	sekarang blokir ngadu balesnya template terus bom punya buzzer sok peduli nyuruh upgrade cepet bangkrut aja lah mab	18		{'label': 'negative', 'score': 0.9999185800552368}	negative
590	barusan akun gojek hapus sekarang buat masuk gabisa kalau paylater gabisa ngapus akun aneh tadi tokopedia tagihanya tetap walaupun akun udh gak akses	23		{'label': 'negative', 'score': 0.9878380298614502}	negative
591	iyaaaaaaakl cuma gopaylater selamat pusat adu minim	7		{'label': 'negative', 'score': 0.9738593101501465}	negative
592	gapernah digopay emg banyak blokir kaya aku gapaham knp	9		{'label': 'negative', 'score': 0.999832034111023}	negative
593	halo kalo mau nonaktif akun cara gimana nomor lama lanjur verified ktp	12		{'label': 'neutral', 'score': 0.9998825788497925}	neutral
594	udah pernah telbay kak	4		{'label': 'neutral', 'score': 0.9998503923416138}	neutral
595	kalau aku udah kelar tagih gamau pake dripada php kayak gin	11		{'label': 'negative', 'score': 0.9998776912689209}	negative
596	cek kak	2		{'label': 'neutral', 'score': 0.9998247027397156}	neutral
597	udh buka blm mas blokir udh hari blm nih	9		{'label': 'neutral', 'score': 0.9993876218795776}	neutral
598	too udh hari blm buka hehe	6		{'label': 'neutral', 'score': 0.9942142367362976}	neutral
599	mab fintech gak becus sama kerabat blokir alas jelas baru akses kemaren blokir	13		{'label': 'negative', 'score': 0.9999092817306519}	negative
600	total lost gopay transaksi sukses tpi zonk	7		{'label': 'negative', 'score': 0.9999101161956787}	negative
601	sistem mab bobrok suka blokir alas baru kemarin notifikasi guna sekarang blokir gila	13		{'label': 'negative', 'score': 0.9999185800552368}	negative
602	skrg iya aku aplikasi kata sedang tangan wkwk entah kapan	10		{'label': 'negative', 'score': 0.8252468109130859}	negative
603	uang jadi hilang gitu aja	5		{'label': 'negative', 'score': 0.999915361404419}	negative
604	maaf	1		{'label': 'negative', 'score': 0.9993929862976074}	negative
605	udh bnyk kena aplikasi maling	5		{'label': 'negative', 'score': 0.9999185800552368}	negative
606	hai kak dapat kendala tanya cerita lalu shalma bantu	9		{'label': 'neutral', 'score': 0.9998977184295654}	neutral
607	mohon buka blokir gopay minggu masalah dana	7		{'label': 'neutral', 'score': 0.9998956918716431}	neutral
608	ngeri nih transfer antar bank pakai virtual account dah mnt gak jalan alas kendala bank baik jgn mau kalah sama jadi kapok orang kalu bgini	25		{'label': 'negative', 'score': 0.9999134540557861}	negative
609	miin gopaylater gua kok gabisa dipake sih padahal tagih telat terus menit belum udah dipake buat beli pulsa	18		{'label': 'negative', 'score': 0.9999083280563354}	negative
610	udah aku kak	3		{'label': 'neutral', 'score': 0.8300049901008606}	neutral
611	kak langsung gopay jga punya jga balik uang nggk jelas jga status	12		{'label': 'negative', 'score': 0.9997891783714294}	negative
612	receh sih aku butuh buat bayar pempers cek dong min status selesai nggk masuk rekening	15		{'label': 'negative', 'score': 0.999283492565155}	negative
613	kak uang apa nyantol jga	5		{'label': 'negative', 'score': 0.9997830986976624}	negative
614	kak uang nyantol berapa uang jga nggk balik	8		{'label': 'negative', 'score': 0.9998019337654114}	negative
615	lihat banyak korban kirim lapor resmi kait aplikasi gopay ojk	10		{'label': 'neutral', 'score': 0.9998968839645386}	neutral
616	capek banget komplain gopay kirim email masalah keluh lapor balas gak nyambung allah emang uang kecil buat buat gua lumayan komplain apa bales apa	24		{'label': 'negative', 'score': 0.9999152421951294}	negative
617	kak iqbalotwit terima kasih hubung twitter myxlcare proses lanjut kendala kakak sila guna fitur chat maya aplikasi myxl web kak	20		{'label': 'neutral', 'score': 0.9998999834060669}	neutral
618	aku udh aktif blm dipake transaksi trauma aku wkwkw akhir pake tokped langsung blokir	14		{'label': 'negative', 'score': 0.9982017278671265}	negative
619	udh isi paket lewat pake promo cashback masuk cashbacknya huuhuu	10		{'label': 'negative', 'score': 0.8768534660339355}	negative
620	bunda siang tadi topup gopay via indomaret nominal besar masuk sampe sekarang gimana min	14		{'label': 'neutral', 'score': 0.9997181296348572}	neutral
621	mjb kmrn aku kena blocked limit naik blocked udh tlp ngomong panjang lebar suruh nunggu hari kata kalau baca media konsumen udah hari tetep aja sejak pindah mab aja troublenya	30		{'label': 'negative', 'score': 0.9998934268951416}	negative
622	mjb blokir punya kmrn tiba tiba gitu udh lapor suruh tunggu hari kata limit naik blocked sejak pindah mab aja troublenya	21		{'label': 'negative', 'score': 0.9999129772186279}	negative
623	cek min terima kasih	4		{'label': 'neutral', 'score': 0.9998779296875}	neutral
624	duit udh hari hari jelas malingggggg	6		{'label': 'negative', 'score': 0.9999175071716309}	negative
625	okay terimakasih banyak kak	4		{'label': 'neutral', 'score': 0.9997827410697937}	neutral
626	halo mau bayar tagih paylater nomer aktif cara bagaimana log aplikasi gojek bayar	13		{'label': 'neutral', 'score': 0.9998432397842407}	neutral
627	call center you fungsi pencet apa unt bicara operator mba voice mail cuma bilang blm masuk pilih semua opsi tekan something aplikasi guna besar kok abal abal banget call center nya	31		{'label': 'negative', 'score': 0.9999171495437622}	negative
628	sama anjir mau pake hari dipake karna blokkk gajls analisis mulu solusi	12		{'label': 'negative', 'score': 0.9999077320098877}	negative
629	min balas	2		{'label': 'neutral', 'score': 0.997163712978363}	neutral
630	min maaf bingung deh kok gopaylater kena blokir padahal tanggal febuari bayar loh solusi min	15		{'label': 'negative', 'score': 0.721717119216919}	negative
631	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
632	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
633	minnnn cek	2		{'label': 'neutral', 'score': 0.9257402420043945}	neutral
634	cek dong	2		{'label': 'neutral', 'score': 0.997416615486145}	neutral
635	cek yaa	2		{'label': 'neutral', 'score': 0.9998194575309753}	neutral
636	udh banyak kena entah knp aplikasi lenggang mulus	8		{'label': 'negative', 'score': 0.9994269609451294}	negative
637	mau dibisikin aplikasi maling gak nama gopay saldo potong status transfer selesai dana masuk buat lapor sana sini udh hari tangan kata bas digital sepele gin aja hari hari gak kelar wkwkkw aplikasi maling sampah	35		{'label': 'negative', 'score': 0.9999182224273682}	negative
638	kak blokir gak aku tiba tiba blokir	7		{'label': 'negative', 'score': 0.9998399019241333}	negative
639	kak mjb blokir gak sampe skrg	6		{'label': 'negative', 'score': 0.9998098015785217}	negative
640	aja udah lama gada respawn gua baru kena ganggu tadi malam njr suram	13		{'label': 'negative', 'score': 0.9999167919158936}	negative
641	semalem emang case	3		{'label': 'negative', 'score': 0.8110899925231934}	negative
642	bukan gua doang nyata ngalamin	5		{'label': 'negative', 'score': 0.9998947381973267}	negative
643	mohon cek	2		{'label': 'neutral', 'score': 0.9998551607131958}	neutral
644	klo gak bertanggungjawab gin oke gua bawa case sampein influencer kripto benar bertanggungjawab	13		{'label': 'negative', 'score': 0.9946340322494507}	negative
645	capek krn nomor hilang ngajukan ubah nomor gagal terus padahal mau bayar gopaylater cicil udah ngubungi tanggal janji virtual akun bayar tagih sampe sekarang kirim	25		{'label': 'negative', 'score': 0.9999058246612549}	negative
646	kapan naaa dana balikin	4		{'label': 'negative', 'score': 0.9993403553962708}	negative
647	min kemarin salah top nmr gopay lama dah mati harus top nmr baru bagaimana uang nya lumayan	17		{'label': 'neutral', 'score': 0.8829325437545776}	neutral
648	lama blokir	2		{'label': 'negative', 'score': 0.9998948574066162}	negative
649	kapan buka blokir nya punya gue blokir	7		{'label': 'negative', 'score': 0.9429682493209839}	negative
650	balikin duit woi aplikasi maling	5		{'label': 'negative', 'score': 0.9999136924743652}	negative
651	hari duit jelas balikin duit aplikasi maling	7		{'label': 'negative', 'score': 0.9999021291732788}	negative
652	woi bener aja gopaylater gue baru buka blokir tau tau blokir anjing masalah apasih	14		{'label': 'negative', 'score': 0.9999152421951294}	negative
653	saldo gopay potong besar hari jaket driver jek lunas tahun lalu mohon bantu terima kasih	15		{'label': 'neutral', 'score': 0.9997733235359192}	neutral
654	iya emg aneh kak aku selalu tepat waktu byrnya tpi klo dipake gabisa trs jdi blokir deh gatau mrk nilai nya gmn bikin gabisa pake aku jdinya paling pakenya beli token trs aplikasi gopay klo	35		{'label': 'negative', 'score': 0.9997966885566711}	negative
655	padahal tagih pertama aku lgsung bayar tepat waktu lgsung balik limit	11		{'label': 'negative', 'score': 0.9998570680618286}	negative
656	sama brrti kasus kyk aku soal transaksi skor kredit cek sama analis gopaylater nya jdi klo gagal langsung blokir paling hrs nunggu hari baru buka	25		{'label': 'neutral', 'score': 0.987873375415802}	neutral
657	pas uda masukkin pin kaa	5		{'label': 'neutral', 'score': 0.9997391104698181}	neutral
658	hampir semua punya gopaylater blok kak aku udh mau bulan buka abis blok bangkrut kayak	15		{'label': 'negative', 'score': 0.9998592138290405}	negative
659	gue udah tanggap kak lewat kata lama hari dipake analisis gitu gue ngerti sama mana data pribadi udh pegang	19		{'label': 'negative', 'score': 0.8239150047302246}	negative
660	pas msk gojek emg udh blokir bgitu udh transaksi masukin pin soal aku sering blokir tpi pas dipake payment link sama tokped jdi sblmnya blm blokir tpi pas udh masukin pin gagal langsung blokir jdinya	35		{'label': 'negative', 'score': 0.9259332418441772}	negative
661	pas mau sen gojek trs lgsung blokir	7		{'label': 'neutral', 'score': 0.9998517036437988}	neutral
662	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
663	aku jam saldo ghaib anjir gatau tutor	7		{'label': 'negative', 'score': 0.999889612197876}	negative
664	asliiii otak atik dikit kak biar saldo cepet update refresh gitu halaman gopay tabung gaguna jujur	16		{'label': 'negative', 'score': 0.9992563128471375}	negative
665	mana duit malinggggg	3		{'label': 'negative', 'score': 0.9999016523361206}	negative
666	blokir nya nyoba transaksi kak	5		{'label': 'neutral', 'score': 0.997061550617218}	neutral
667	halo min mau tanya hapus daftar rekening bank apps gopay cara gimana	12		{'label': 'neutral', 'score': 0.9998762607574463}	neutral
668	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
669	kata penuh syarat padahal aplikasi limit banyak loh	8		{'label': 'negative', 'score': 0.9998929500579834}	negative
670	sama anjir kesel bgt tiap topup gopay saldo malah masuk tabung nunggu lama	13		{'label': 'negative', 'score': 0.99991774559021}	negative
671	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
672	mohon selalu waspada kak akun resmi twitter bni centang emas verified belah nama akun bukan photo profile jaga selalu rahasia data pribadi kakak tks wudy	25		{'label': 'neutral', 'score': 0.9998536109924316}	neutral
673	hai kak maaf buat kendala kak mimin bantu sila kakak sampai detail lalu	13		{'label': 'neutral', 'score': 0.9998959302902222}	neutral
674	cdm deh mending	3		{'label': 'negative', 'score': 0.9995824694633484}	negative
675	balikin duit aplikasi maling	4		{'label': 'negative', 'score': 0.9999140501022339}	negative
676	halo kak maaf atas kendala keluh kakak kena kendala tapcash biar mimin bantu cek infoin detail data lalu kak mimin tunggu	21		{'label': 'neutral', 'score': 0.9998965263366699}	neutral
677	wah sama nih tadi pagi nyangkut sampe skrg mas nyangkut	10		{'label': 'negative', 'score': 0.9998553991317749}	negative
678	halo kak duit udah kirim pending soal aku ngalamin thank you	11		{'label': 'neutral', 'score': 0.9970487952232361}	neutral
679	kak uda kirim bom duit	5		{'label': 'negative', 'score': 0.9999048709869385}	negative
680	kak uda masuk blom saldo	5		{'label': 'neutral', 'score': 0.9998830556869507}	neutral
681	kak duit	2		{'label': 'negative', 'score': 0.9998475313186646}	negative
682	cdm tolonggggggggg	2		{'label': 'negative', 'score': 0.9997151494026184}	negative
683	@thesstart @gopayindonesia GA ADA	4		{'label': 'neutral', 'score': 0.8942373394966125}	neutral
684	kabarin klo udah beres bang ken tau responnya	8		{'label': 'neutral', 'score': 0.9935038685798645}	neutral
685	min gimana cerita beli kuota aplikasi bima pake gopay saldo potong invoice keluar aplikasi transaksi gagal terima bayar cuma bilang refund laku aplikasi terima kacaww	25		{'label': 'negative', 'score': 0.999325156211853}	negative
686	bca coba bayar pake gopay gak	6		{'label': 'neutral', 'score': 0.9998947381973267}	neutral
687	min cek segera	3		{'label': 'neutral', 'score': 0.9998874664306641}	neutral
688	duit balikin aplikasi maling	4		{'label': 'negative', 'score': 0.9999147653579712}	negative
689	aplikasi maling	2		{'label': 'negative', 'score': 0.9999219179153442}	negative
690	woi maling	2		{'label': 'negative', 'score': 0.9999165534973145}	negative
691	gusss dibalikinn	2		{'label': 'positive', 'score': 0.9991856217384338}	positive
692	samaaaa kakkk aneh bgt	4		{'label': 'negative', 'score': 0.9999188184738159}	negative
693	selamat siang kalo aku mau complain kait driver kurang senang	10		{'label': 'negative', 'score': 0.9994195699691772}	negative
694	oke kak cek kak udah tak isi data makasih	9		{'label': 'neutral', 'score': 0.9998941421508789}	neutral
695	subcription bumvle gak bikin kenyang perut kenyang atensi	8		{'label': 'negative', 'score': 0.8918090462684631}	negative
696	februari makan bumble	3		{'label': 'neutral', 'score': 0.6813952922821045}	neutral
697	bumble padahal udh lifetime	4		{'label': 'negative', 'score': 0.9999068975448608}	negative
698	subscription app pernah download trs lupa unsubscribe	7		{'label': 'neutral', 'score': 0.999896764755249}	neutral
699	selalu waspada kak akun resmi twitter bni centang emas verified belah nama akun bukan photo profile jaga selalu rahasia data pribadi kakak tks cempaka	24		{'label': 'neutral', 'score': 0.9995844960212708}	neutral
700	hai kak maaf buat kendala kak mimin bantu sila kakak sampai detail lalu	13		{'label': 'neutral', 'score': 0.9998959302902222}	neutral
701	sayang sekali atas kendala jadi kendala sebut mohon sedia bapak hubung halo bca via fitur call aplikasi halobca bebas pulsa proses lanjut tks achel	24		{'label': 'neutral', 'score': 0.999893069267273}	neutral
702	bantu min habis isi tapcash pake oneklik kok blm masuk proses terus	12		{'label': 'neutral', 'score': 0.9996042847633362}	neutral
703	kocak nih bulan lalu limit naik langsung blokir lapor percuma sampek sekarang pakai kemarin dapet notif limit naik aneh blokir gak jelas banget truss ngapain naik klo blokir	28		{'label': 'negative', 'score': 0.999903678894043}	negative
704	jangan semangat baik serah uda story kasus gopay later ntar kelar blokir dipake bentar blokir wkwk	16		{'label': 'negative', 'score': 0.9998125433921814}	negative
705	slowrespon semua kak	3		{'label': 'negative', 'score': 0.9990957975387573}	negative
706	aplikasi anjing balikin saldo bangsat	5		{'label': 'negative', 'score': 0.9999184608459473}	negative
707	udah tunggu awal bulan aja lancar	6		{'label': 'positive', 'score': 0.9999452829360962}	positive
708	aneh bangeeet aku tanggal seret seret blokir kayak hati	9		{'label': 'negative', 'score': 0.999915361404419}	negative
709	halo kak udah atas akun soal aku gin	8		{'label': 'neutral', 'score': 0.9998980760574341}	neutral
710	sama transfer proses jam sukses dana masuk rekening tuju padahal saldo udh potong wkwkk aplikasi sampah	16		{'label': 'negative', 'score': 0.999914288520813}	negative
711	@fachrulpls @gojekindonesia @gopayindonesia belum	4		{'label': 'neutral', 'score': 0.9998908042907715}	neutral
712	blokir apa udah selesai	4		{'label': 'negative', 'score': 0.9998225569725037}	negative
713	min apa sih pakai tanggal bilang dipake feb dipake feb bilang sipake feb gitu terus ampe kiamat gausa aja kalau gak dipake anjrit	23		{'label': 'negative', 'score': 0.9998941421508789}	negative
714	cek oyyyy	2		{'label': 'positive', 'score': 0.9960554838180542}	positive
715	ngatasin adu konsumen tuh brp lama punya gue udah hari kerja gaada feedbacknya lama banget	15		{'label': 'negative', 'score': 0.9999071359634399}	negative
716	kak cek dmnya	3		{'label': 'neutral', 'score': 0.9998916387557983}	neutral
717	keluh gak tanggap sama sekali min beberapa transaksi gagal tpi saldo potong gak pernah tindak lanjut tpi semalem udah puncak mungkin jadi lumayan kesel tlng tindak lanjut min	28		{'label': 'negative', 'score': 0.9999021291732788}	negative
718	mention kalian kalian libat akun random tolol bisa nyaranin upgrade jauh kalian	12		{'label': 'negative', 'score': 0.9999088048934937}	negative
719	bener mab mau cari ribut baru kemarin pakai hari blokir maksud apa sih kok sistem bobrok bener	17		{'label': 'negative', 'score': 0.9999127388000488}	negative
720	gimana tarik tunai malah tulis tunggu lama banget biasa cepet gak sampe menit	13		{'label': 'negative', 'score': 0.9998942613601685}	negative
721	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
722	guna gopay later app hari belakang	6		{'label': 'neutral', 'score': 0.9998881816864014}	neutral
723	admin drtd malam transfer gopay status nya tunggu mulu biasa gercep knp tuuuuu	13		{'label': 'negative', 'score': 0.9998371601104736}	negative
724	selamat malam min bantu ditindaklanjuti top saldo tadi masuk jam nih	11		{'label': 'neutral', 'score': 0.999901533126831}	neutral
725	gopaylater blokir	2		{'label': 'neutral', 'score': 0.9998440742492676}	neutral
726	beli token pln pakai gagal terus	6		{'label': 'negative', 'score': 0.9999068975448608}	negative
727	cek dongggggggg	2		{'label': 'negative', 'score': 0.9995032548904419}	negative
728	hlo plsss mau nanya	4		{'label': 'negative', 'score': 0.6149197816848755}	negative
729	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
730	bom	1		{'label': 'negative', 'score': 0.9999183416366577}	negative
731	tanya bapak ibu langgan mention twitter whatsapp halo bca hubung via aplikasi halobca tks pallefi	15		{'label': 'neutral', 'score': 0.9999005794525146}	neutral
732	memang karya anak bangsa payahhh sekali kalah jauhh payment wallet biru wkwwkkwk	12		{'label': 'negative', 'score': 0.9998881816864014}	negative
733	turut prihatin atas kendala jadi apabila transaksi hasil kendala sebut saran bapak ibu langgan laku kece konfirmasi pihak gojek tks carlos	21		{'label': 'neutral', 'score': 0.9994920492172241}	neutral
734	sistem ngapa dah top mbca knp blm masuk mnt	9		{'label': 'negative', 'score': 0.999833345413208}	negative
735	min batalin transaksi gimana sayaa transaksi beli pulsa lama sayaa	10		{'label': 'negative', 'score': 0.9999032020568848}	negative
736	bls	1		{'label': 'negative', 'score': 0.9998787641525269}	negative
737	kak aku bantu cek thanks	5		{'label': 'neutral', 'score': 0.9998794794082642}	neutral
738	aku takutin	2		{'label': 'negative', 'score': 0.9999146461486816}	negative
739	selalu waspada kak akun resmi twitter bni centang emas verified belah nama akun bukan photo profile jaga selalu rahasia data pribadi kakak resmi bni bni call atribut apa tks cedric	30		{'label': 'neutral', 'score': 0.9989523887634277}	neutral
740	hii kak maaf kak kendala mimin bantu tindaklanjuti kena kendala kakak alami mohon infoin detail lalu	16		{'label': 'neutral', 'score': 0.9998835325241089}	neutral
741	transfer lancar aja itungan menit bagaimana nich	7		{'label': 'negative', 'score': 0.9997212290763855}	negative
742	jam saldo masuk rekening padahal belum lancar aja	8		{'label': 'negative', 'score': 0.9995508790016174}	negative
743	kakak buat kendala mytelkomsel coba dulu clear cache restart update aplikasi versi baru moga atas nesya	16		{'label': 'neutral', 'score': 0.9998903274536133}	neutral
744	bro gua punya kan apa tau gak	7		{'label': 'neutral', 'score': 0.9995563626289368}	neutral
745	min gopaylater terblockir bgmn cara buka blocknya	7		{'label': 'negative', 'score': 0.9953547716140747}	negative
746	bales min responsif banget dah	5		{'label': 'negative', 'score': 0.9998894929885864}	negative
747	kak buka kak masalah pending transfer	6		{'label': 'neutral', 'score': 0.9813763499259949}	neutral
748	min balas chat	3		{'label': 'neutral', 'score': 0.9998878240585327}	neutral
749	ayo qris pake gopay coins masa kalah sama oren	9		{'label': 'negative', 'score': 0.9993873834609985}	negative
750	samaaaa aku uninstall dana	4		{'label': 'neutral', 'score': 0.99831223487854}	neutral
751	cek terimakasih	2		{'label': 'neutral', 'score': 0.9807151556015015}	neutral
752	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
753	transaksi tunggu jam gimana lanjut	5		{'label': 'negative', 'score': 0.9992209672927856}	negative
754	nyata salah pihak dana entah ngerti kadang padahal wallet banyak minat kadang sering error ganggu uang hilang top saldo masuk proses lapor tanggap banyak jadi	25		{'label': 'negative', 'score': 0.9998743534088135}	negative
755	respon nya lot tanggap pernah top dana via bank mandiri senil saldo rekening kurang dana masuk tunggu hari gada masuk akhir lapor bank mandiri pihak dana	26		{'label': 'neutral', 'score': 0.5868747234344482}	neutral
756	kalau hilang uang aplikasi bakal tanggap beda sama gagal aja langsung refund hari perlu nunggu ber menit menit makanyaa udah gapake aplikasi dana kurang efisien	25		{'label': 'negative', 'score': 0.9999109506607056}	negative
757	lapor ditindaklanjuti cepat cukup penting ganti identitas daftar akun ibu guna ktpnya sendiri akun mau beliau buat pake ktp sendiri	20		{'label': 'neutral', 'score': 0.997231662273407}	neutral
758	wkwkwk duit aja akun nyokap embat so an bilang aman sekarang nyaman pake aplikasi ringan jauh beda sama apk	19		{'label': 'negative', 'score': 0.999854564666748}	negative
759	mayoritas kerja dengar musik	4		{'label': 'neutral', 'score': 0.9998124241828918}	neutral
760	beberapa kerja min	3		{'label': 'neutral', 'score': 0.9997861981391907}	neutral
761	min gopaylater aku blokir njirr padahal bayar time sisa limit banyak kenapaaaaaaa balas aku gamau tau	16		{'label': 'negative', 'score': 0.9998989105224609}	negative
762	hai kak bantu cdm thx	5		{'label': 'neutral', 'score': 0.9998915195465088}	neutral
763	halo min aku gopaylater blokir bagaimana aktif	7		{'label': 'neutral', 'score': 0.9998841285705566}	neutral
764	aku nyari gocar nggk dapet jadi batal otomatis uang aku tarik apa refund	13		{'label': 'negative', 'score': 0.9998227953910828}	negative
765	dana elek apik	3		{'label': 'positive', 'score': 0.9999516010284424}	positive
766	tolonk	1		{'label': 'negative', 'score': 0.9998542070388794}	negative
767	min gopay ganggu gimana saldo rekening udah potong masuk saldo gopay	11		{'label': 'negative', 'score': 0.9994962215423584}	negative
768	gopay tantang diam langgan hingga telepon putus	7		{'label': 'negative', 'score': 0.99943608045578}	negative
769	halo min lewat	3		{'label': 'neutral', 'score': 0.9998939037322998}	neutral
770	min kok akun gopaylater blokir padahal bayar pernah telat	9		{'label': 'negative', 'score': 0.999661922454834}	negative
771	min cek bls plisss penting	5		{'label': 'negative', 'score': 0.6719411015510559}	negative
772	cara nonaktifin hapus akun gopaylater gimana	6		{'label': 'neutral', 'score': 0.933212399482727}	neutral
773	cek nya lah	3		{'label': 'positive', 'score': 0.9983540773391724}	positive
774	halo gopaylater enggak padahal kemarin baru dapte notif kalo udah aktif maksud apa nich	14		{'label': 'neutral', 'score': 0.9978596568107605}	neutral
775	min cek yah	3		{'label': 'neutral', 'score': 0.9998865127563477}	neutral
776	kak aku	2		{'label': 'positive', 'score': 0.5207768678665161}	positive
777	min cek makasih	3		{'label': 'neutral', 'score': 0.9998712539672852}	neutral
778	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
779	sama kak skrnh udh blm	5		{'label': 'neutral', 'score': 0.998705267906189}	neutral
780	kak udah blm	3		{'label': 'neutral', 'score': 0.9996237754821777}	neutral
781	apk tai tiba tiba blokir gabisa sama gopay sinting kau	10		{'label': 'negative', 'score': 0.9999200105667114}	negative
782	kak maaf tanya akun gopay kakak balik engga	8		{'label': 'neutral', 'score': 0.9998828172683716}	neutral
783	mau tanya kalau mau daftar gopay utk anak thn punya ktp bagaimana cara coba register kendala ktp tks	18		{'label': 'neutral', 'score': 0.9998873472213745}	neutral
784	balas min	2		{'label': 'positive', 'score': 0.9725815057754517}	positive
785	mantap gojek	2		{'label': 'positive', 'score': 0.9999560117721558}	positive
786	kak gopaylater mas blokir	4		{'label': 'neutral', 'score': 0.9998824596405029}	neutral
787	mas blokir kak	3		{'label': 'negative', 'score': 0.902647078037262}	negative
788	gila tangan kalian masalah jelek banget	6		{'label': 'negative', 'score': 0.9999233484268188}	negative
789	please dong bantu masalah sedang alami kok malah email masalah selesai lewat telpon telpon sama siapa kalian	17		{'label': 'negative', 'score': 0.9998879432678223}	negative
790	udah lapor lewat aplikasi jawab nya gajelas ywdhlah cuma ajar alam aja kapookk	13		{'label': 'negative', 'score': 0.999910831451416}	negative
791	rasa rugi sih sama biasa notifikasi bayar hasil baru kali gada gue akhir pilih bayar pake metode lihat kok saldo gopay gue potong	23		{'label': 'negative', 'score': 0.999916672706604}	negative
792	cek dong min	3		{'label': 'neutral', 'score': 0.9997588992118835}	neutral
793	eror min sampe kapan	4		{'label': 'negative', 'score': 0.9999151229858398}	negative
794	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
795	tlg blaass suratcintaku	3		{'label': 'neutral', 'score': 0.9872796535491943}	neutral
796	minzzz tlgg aku transfer gopay seabank semalem sampe sekarang status proses muluuu begimnaahh	13		{'label': 'negative', 'score': 0.9999018907546997}	negative
797	kalo mau chat cara gimana min	6		{'label': 'neutral', 'score': 0.8334912657737732}	neutral
798	nih jadi percuma rasa bayar tagih jauh jatuh tempo	9		{'label': 'negative', 'score': 0.9999121427536011}	negative
799	cekdm	1		{'label': 'positive', 'score': 0.8167592883110046}	positive
800	admiin cdm dong mau complain	5		{'label': 'negative', 'score': 0.9982355833053589}	negative
801	sedih upgrade	2		{'label': 'negative', 'score': 0.9999173879623413}	negative
802	mohon bantu kendala upgrade gopay plus komunikasi lalu bantu sayang solusi gopay resolved	13		{'label': 'neutral', 'score': 0.999872088432312}	neutral
803	cek admin	2		{'label': 'neutral', 'score': 0.9998553991317749}	neutral
804	miiin mau nanya dong kalo pake gopay later lsg bayar abis transaksi selesai gaksi	14		{'label': 'neutral', 'score': 0.8561275005340576}	neutral
805	buat apaaaa gbs dipake dah beberapa bulan bjirrrrrr plis tau knp admin dah email beberapa kali kawabannya template samacsemuaaa anjinggg	20		{'label': 'negative', 'score': 0.9999022483825684}	negative
806	sore kak kenal nama silvia happy ardiani mahasiswi universitas gunadarma tawar kerjasama sponsorship acara lomba design poster film tema action movie art alamat email hubung terimakasih	26		{'label': 'neutral', 'score': 0.9998985528945923}	neutral
807	kalo make gopay later buat transaksi tokped biaya admin nya gitu ngga kak soal dulu pernah make gopay later buat gofood biaya admin bulan nya	25		{'label': 'neutral', 'score': 0.9997978806495667}	neutral
808	mohon maaf atas kendala bapak ibu langgan alami pihak bca pihak terima dana sifat pasif tunggu transaksi sebut kirim pihak gopay mohon sedia bapak ibu tanya langsung pihak javi	29		{'label': 'neutral', 'score': 0.9996484518051147}	neutral
809	cdm dong kak	3		{'label': 'negative', 'score': 0.7201961278915405}	negative
810	kak blokir gak akun sekarang punya kena blokir	8		{'label': 'negative', 'score': 0.9997536540031433}	negative
811	min dong responnya gopaylater udah hampir bulan blokir padahal bayar tepat waktu	12		{'label': 'negative', 'score': 0.9980243444442749}	negative
812	cek dong min	3		{'label': 'neutral', 'score': 0.9997588992118835}	neutral
813	buset dicuekin	2		{'label': 'negative', 'score': 0.9999098777770996}	negative
814	kak senang hati kakak segera mimin respon mohon tunggu kak ingat kak akun resmi twitter bni centang emas verified belah nama akun bukan photo profile jaga selalu rahasia data pribadi kakak tks candice	33		{'label': 'neutral', 'score': 0.99982088804245}	neutral
815	min gimana yaa top money mandiri lewat gopay tulis sukses update update responnya min	14		{'label': 'neutral', 'score': 0.9998859167098999}	neutral
816	verified belah nama akun bukan photo profile jaga selalu rahasia data pribadi kakak tks miskha	15		{'label': 'neutral', 'score': 0.9998878240585327}	neutral
817	kalau kakak update balance saldo masuk kakak info detail transaksi lalu kak selalu waspada kak akun resmi twitter bni centang emas	21		{'label': 'neutral', 'score': 0.9998879432678223}	neutral
818	hai kak maaf kendala transaksi kait kendala transaksi top bni tapcash belum kakak laku update balance lalu aplikasi tapcash mesin atm bni logo tapcash	24		{'label': 'neutral', 'score': 0.9998956918716431}	neutral
819	gopay dah kali gopaylater blokir padahal nih bayar tagih jauh jatuh tempo makin kesini kok malah makin gak jelas gin dah	21		{'label': 'negative', 'score': 0.9999151229858398}	negative
820	isi saldo bni tapcash gopay saldo potong pas cek saldo bni tapcash nya blm masuk mohon bantu	17		{'label': 'neutral', 'score': 0.9998867511749268}	neutral
821	mohon maaf tuh udah pake gopaylater kan yaaaa kok ditelp aja nih mohon maaf enak tidur nih yaaa kok ganggu	20		{'label': 'negative', 'score': 0.9998094439506531}	negative
822	bayar transaksi guna jadi jarak hari januari amp februari lapor solusi tawar suruh tunggu jam coba	16		{'label': 'neutral', 'score': 0.9995848536491394}	neutral
823	halo tanggap lapor aplikasi yaa lama betul responnya	8		{'label': 'negative', 'score': 0.9998990297317505}	negative
824	aplikasi perlu baik ktp sesuai ducapil kata sesuai upgrade gopay plus terus terus gagal	14		{'label': 'negative', 'score': 0.9890784621238708}	negative
825	udh buka blm	3		{'label': 'neutral', 'score': 0.9998082518577576}	neutral
826	sama	1		{'label': 'positive', 'score': 0.9995618462562561}	positive
827	min akun gopaylater tbtb blokir	5		{'label': 'neutral', 'score': 0.9998953342437744}	neutral
828	min cek yaa	3		{'label': 'neutral', 'score': 0.9998825788497925}	neutral
829	halo kak aku aku barusan kena kendala kaya gitu	9		{'label': 'neutral', 'score': 0.9995156526565552}	neutral
830	haloo min cek dong	4		{'label': 'neutral', 'score': 0.9998953342437744}	neutral
831	akhir hari topup nyata gagal duit dibalikin lama bgt tetap terima kasih uda balikin dana	15		{'label': 'negative', 'score': 0.9999046325683594}	negative
832	kak gopay later aktif kok buat transaksi bayar terang nya gopay later aktif mohon solusi	15		{'label': 'neutral', 'score': 0.9996278285980225}	neutral
833	udah kak alhamdulillah	3		{'label': 'positive', 'score': 0.9999135732650757}	positive
834	gin boss	2		{'label': 'positive', 'score': 0.9848467111587524}	positive
835	transfer wallet gopay nunggu hari kerja mau beli flashsale keburu basi anj mana baru tau karna cari tau lama bgt masuk pas mau transfer kasih ingat pemberitahuan proses kirim hari kerja anjir pls lah	34		{'label': 'negative', 'score': 0.9999030828475952}	negative
836	blok wan	2		{'label': 'negative', 'score': 0.9998764991760254}	negative
837	nya dihubungin pagi sampe sekarang sibuk terus solusi gak dapet pulsa malah abis tambah personilnya mungkin kasi customer kendala butuh konfirmasi buru tanggap lama banget	25		{'label': 'negative', 'score': 0.9999176263809204}	negative
838	min respon dong jgn handling fee naik trus service jelek gin	11		{'label': 'negative', 'score': 0.9999167919158936}	negative
839	admin minta cek thankyouuu	4		{'label': 'neutral', 'score': 0.999852180480957}	neutral
840	sumpah aplikasi gajelas bgt	4		{'label': 'negative', 'score': 0.9999191761016846}	negative
841	respon min soal aku gak mau data salahgunakan aku mau nutup akun kok sulit padahal gak pake	17		{'label': 'negative', 'score': 0.9998512268066406}	negative
842	min aku tuh mau hapus akun gopay nya kok tulis bagi cashloan tagih bayar padahal daftar gopay pinjam aja tolak minjem paylatter sama sekali kok tagih gmna bantu min	29		{'label': 'negative', 'score': 0.9998863935470581}	negative
843	kak sorry uda bayar tagih kasus kyk gin	8		{'label': 'negative', 'score': 0.9997901320457458}	negative
844	please sampe sekarang bayar heyy	5		{'label': 'neutral', 'score': 0.9280961155891418}	neutral
845	bantu dong min	3		{'label': 'positive', 'score': 0.9993987083435059}	positive
846	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
847	nyesel bgt top via uda masuk dibalikin dana dikomplen mlh dsuru nunggu hari top apa hari	16		{'label': 'negative', 'score': 0.9999169111251831}	negative
848	tau deh siapa salah nya kecewa top aja disuru tunggu hari buat proses	13		{'label': 'negative', 'score': 0.9999157190322876}	negative
849	gojek indonesia jadi akun bener masa bener apa mau nipu	10		{'label': 'negative', 'score': 0.9998983144760132}	negative
850	ngentotttt saldo gue ilang tanggung jawab jing	7		{'label': 'negative', 'score': 0.99991774559021}	negative
851	woiiii saldo gue kemanain jirr abis ganti nomor kok ilang	10		{'label': 'negative', 'score': 0.9999134540557861}	negative
852	halo min buka	3		{'label': 'neutral', 'score': 0.9998898506164551}	neutral
853	semua biaa buat pertama doang bisa	6		{'label': 'negative', 'score': 0.9998998641967773}	negative
854	pake app gopay sendiri gojek soal pulsa	7		{'label': 'neutral', 'score': 0.9998905658721924}	neutral
855	woy kestau napa knp susah sinyal kalo dah krl aku kalo minta jemput telpon pake pulsa btw beli pulsa promo pulsa cuma sor kau dengar kan trs gratis trf mana aja bulan	32		{'label': 'negative', 'score': 0.9998754262924194}	negative
856	siapa tau cara ngubah payment netflix gopay aku ngelink ubah	10		{'label': 'neutral', 'score': 0.9994970560073853}	neutral
857	hei topup senin skrg masuk disuru nunggu tiket balikin uang	10		{'label': 'negative', 'score': 0.999390721321106}	negative
858	halo kak gopaylater guna aplikasi gojek padahal lambat bayar	9		{'label': 'neutral', 'score': 0.9998559951782227}	neutral
859	gua top gopay bni saldo masuk saldo bni dah potong nya gopay gaada jawab tolongin dong min	17		{'label': 'negative', 'score': 0.9997943043708801}	negative
860	gopaylater gue buka blokir nya gue mau promo	8		{'label': 'neutral', 'score': 0.9998915195465088}	neutral
861	kak maaf udh bikin kamu gak tenang utk kendala beli paket data kamu pasti akun dana kamu verifikasi premium lebih kak kendala sila utk hubung asisten digital ana apk dana kamu yah thanks	33		{'label': 'neutral', 'score': 0.9981006979942322}	neutral
862	kuota	1		{'label': 'negative', 'score': 0.9967784285545349}	negative
863	kak paham dgn kendala kamu kait keluh kamu sila clear cache apk dana update versi baru lalu restart device pasti jaring internet stabil kuota internet cukup udah sila coba kala kak thx	32		{'label': 'neutral', 'score': 0.9996286630630493}	neutral
864	gopaylater sya blokir min	4		{'label': 'neutral', 'score': 0.9998185038566589}	neutral
865	wkwkwk bagai cara tetep bayar mungkin saldo kurang	8		{'label': 'neutral', 'score': 0.8639463186264038}	neutral
866	gopaylater blokir sekarang	3		{'label': 'neutral', 'score': 0.9987348914146423}	neutral
867	dong akun gopaylater gue buka blokir nya ken ngejar promo nii tiba aja akun gue blokir	16		{'label': 'negative', 'score': 0.9908767342567444}	negative
868	akun gopay later kok blokir permanen awal bulan sampe sekarang padahal komplen kali amp padahal punya tagih tunggak kira tahu gak netizen baik hati colek	25		{'label': 'negative', 'score': 0.9999079704284668}	negative
869	libur kak barusan mau ngetransfer uang panin gabisa nyata baru feb semua jenis transaksi masuk rtgs	16		{'label': 'negative', 'score': 0.575918436050415}	negative
870	gopaylater sya gmn	3		{'label': 'negative', 'score': 0.9996466636657715}	negative
871	gimana hey paylater seengknya jelasin kenpa blokir ngk slah kok tba blokir buka trus blokir lgi aneh	17		{'label': 'negative', 'score': 0.9999141693115234}	negative
872	cek dong	2		{'label': 'neutral', 'score': 0.997416615486145}	neutral
873	halo kak kalo misal transfer gopay nama gimana bantu check kak terimakasih jujuly takut	14		{'label': 'neutral', 'score': 0.9998414516448975}	neutral
874	kemarin buka terus hari tutup aneh	6		{'label': 'negative', 'score': 0.9999194145202637}	negative
875	min aku upgrade gopay tolak mulu	6		{'label': 'negative', 'score': 0.9998809099197388}	negative
876	selamat pagi hari minggu top gopay lalu seabank sekarang status proses saldo seabank potong uang masuk gopay gimana lapor aplikasi gopay waktu isi bank tdk pilih seabank	27		{'label': 'neutral', 'score': 0.9998132586479187}	neutral
877	dong gojek akun kena hack orang mengatasnamakan gojek	8		{'label': 'negative', 'score': 0.9998873472213745}	negative
878	min aku top emoney pake gopay history tulis transaksi hasil gak masuk saldo nya yaa udh pencet update balance gak	20		{'label': 'neutral', 'score': 0.9998695850372314}	neutral
879	cara nonaktifin gopaylater gimana	4		{'label': 'negative', 'score': 0.6281992197036743}	negative
880	gopulsa delay biasa bantu gak min	6		{'label': 'neutral', 'score': 0.9997566342353821}	neutral
881	iya sama nih responnya kaya gin yaudah arti emg udh gabisa dipake	12		{'label': 'negative', 'score': 0.9994397759437561}	negative
882	kalo baca udah sih gak buka kata bulan sendiri betul aku baru bulan blokir	14		{'label': 'negative', 'score': 0.9998210072517395}	negative
883	kak udh solved aku alami sama nya solutif nih	9		{'label': 'neutral', 'score': 0.8205782175064087}	neutral
884	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
885	knp tiap mau bayar pake paylater selalu tulis status paylater gak blokir lho knp apa arti blokir	17		{'label': 'negative', 'score': 0.9984349608421326}	negative
886	sering jadi	2		{'label': 'positive', 'score': 0.99981290102005}	positive
887	hari suruh hubung sendiri merchant sangkut	6		{'label': 'negative', 'score': 0.9998811483383179}	negative
888	mohon atas kendala proses refund maks hari kerja waktu beli tiket mohon cek kala wallet nya guna terima kasih	19		{'label': 'neutral', 'score': 0.9998931884765625}	neutral
889	anjir aneh gopay	3		{'label': 'negative', 'score': 0.999915361404419}	negative
890	betul banget	2		{'label': 'positive', 'score': 0.9999470710754395}	positive
891	gimana iki lurrrr mau coba bobol gopay	7		{'label': 'negative', 'score': 0.956277072429657}	negative
892	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
893	plis cek ken nang tau gakkk	6		{'label': 'negative', 'score': 0.9998409748077393}	negative
894	punya bulan kak baru buka	5		{'label': 'neutral', 'score': 0.9998763799667358}	neutral
895	gopaylater gak guna bayar tokopedia	5		{'label': 'neutral', 'score': 0.9995157718658447}	neutral
896	guys pernah gak sih saldo gopay gue ilang tiba pas chat admin nya gaada respon serius pdhal udah gue kirim semua nya respon cuma template doang gue kemaren siang jam sampe sekarang blm jelas	34		{'label': 'negative', 'score': 0.9998805522918701}	negative
897	hai kak maaf yah triva bantu kece kendala kakak alami mohon info nomor tri nya lalu whatsapp ketik ngobrol klik agent care kemudian pilih kartu tri digibox lain thanks elsa	30		{'label': 'neutral', 'score': 0.999893069267273}	neutral
898	sekarang refund sama sekali padahal gimana nih	7		{'label': 'negative', 'score': 0.9998548030853271}	negative
899	akun gopay later kok blokir permanen awal bulan sampe sekarang padahal komplen kali amp padahal punya tagih tunggak kira tahu gak netizen baik hati colek	25		{'label': 'negative', 'score': 0.9999079704284668}	negative
900	coba mab tanya dong alas blokir paylater alas jelas akun bapak gak lambat jatuh tempo lama limit banyak kok mab asal blokir aja becus gak jadi fintech bukan aja ngalamin lho	31		{'label': 'negative', 'score': 0.9998846054077148}	negative
901	mjb kak tahun gopaylater aku pernah blokir tbtb pdahal gapernah nunggak samsek trs aku dong kata gin bener sih dlu abis aktifin gpl aku jarang makenya skrng udh kok buat transaksi	31		{'label': 'negative', 'score': 0.9997922778129578}	negative
902	min mau nanya	3		{'label': 'neutral', 'score': 0.9998583793640137}	neutral
903	gess pernah topup money gopay transaksi udh jelas hasil malah masuk money nya gmn biar masuk kira kira gmn solusi min	21		{'label': 'negative', 'score': 0.9984384179115295}	negative
904	ahhhh anjjjjjj	2		{'label': 'negative', 'score': 0.9997649788856506}	negative
905	lamaa minn buset dahhhhhhh	4		{'label': 'negative', 'score': 0.9999163150787354}	negative
906	guys pernah ilang tiba gak sih saldo kalian punya gue baru aja ilang pdhl lgi laper ken cari makan	19		{'label': 'negative', 'score': 0.999819815158844}	negative
907	cdmm lahhh woyyy min	4		{'label': 'negative', 'score': 0.9997751116752625}	negative
908	woiii min balikin saldo gue ilang anjirrrrrr	7		{'label': 'negative', 'score': 0.9999101161956787}	negative
909	ampunn aku tanggal huhu udah lapor mulu tetep aja nihil kalo nemu solusi kabarin kakk	15		{'label': 'negative', 'score': 0.9998947381973267}	negative
910	punya blm kak huhu tgl malah	6		{'label': 'negative', 'score': 0.9998051524162292}	negative
911	halo min bantu yah top gopay via blu hasil notifnya masuk saldo gopay	13		{'label': 'neutral', 'score': 0.999900221824646}	neutral
912	maksud apa tiba tiba aku gapernah langgan apa ajuin paylater jadi takut mau top gopay langsung potong	17		{'label': 'negative', 'score': 0.9998979568481445}	negative
913	hallo min top gopay pending	5		{'label': 'neutral', 'score': 0.9988685846328735}	neutral
914	siang admin bisa followup kait email lapor nomor	8		{'label': 'neutral', 'score': 0.9998997449874878}	neutral
915	hai izin tanya kena status pay later blokir apa tahu alas	11		{'label': 'neutral', 'score': 0.9915884137153625}	neutral
916	tanggap	1		{'label': 'positive', 'score': 0.9999549388885498}	positive
917	gopay apa error	3		{'label': 'negative', 'score': 0.9998897314071655}	negative
918	lapor dah sampe mana tau lama bgt hampir bulan	9		{'label': 'negative', 'score': 0.9999179840087891}	negative
919	cek admin	2		{'label': 'neutral', 'score': 0.9998553991317749}	neutral
920	iya cek makanya info udah tulis	6		{'label': 'neutral', 'score': 0.999891996383667}	neutral
921	halo kak kok transfer msh tunggu aja cek dong	9		{'label': 'neutral', 'score': 0.9998973608016968}	neutral
922	nomor gopay ganti gaa	4		{'label': 'neutral', 'score': 0.9998711347579956}	neutral
923	min saldo gopay kok masuk masuk mohon bantu	8		{'label': 'neutral', 'score': 0.999884843826294}	neutral
924	awal blokir pertama kali pernah dipakek transaksi kak	8		{'label': 'neutral', 'score': 0.9998869895935059}	neutral
925	kak kabar masuk blm saldo	5		{'label': 'neutral', 'score': 0.9998927116394043}	neutral
926	dah masuk blm kak skrg kasus rupa mau tanya tanya	10		{'label': 'negative', 'score': 0.649975061416626}	negative
927	udah tiga kali kak blokir	5		{'label': 'neutral', 'score': 0.9997772574424744}	neutral
928	min kalo nya lewat gojek kena admin yah	8		{'label': 'neutral', 'score': 0.9998140931129456}	neutral
929	gopaylaterku dogunakan min statusmy bloked pemberitahuan padahal bayar pernah telat	10		{'label': 'negative', 'score': 0.9998775720596313}	negative
930	diem aja saldo masuk money yaaa saldo udah potong klo komplain slow respon bgt gopay kacau kacau	17		{'label': 'negative', 'score': 0.9999171495437622}	negative
931	topup gopay pke blu bca potong admin gopay nya	9		{'label': 'neutral', 'score': 0.9998903274536133}	neutral
932	sih awal feb kmplen tiba blokir hari lalu buka skrng mau pke pke ngk gimna kali ngk telat bayar lho mna jwbannya ngk jelas mnta pnjelasan blokir	27		{'label': 'negative', 'score': 0.9998819828033447}	negative
933	kak penting lunas pinjeman belum	5		{'label': 'neutral', 'score': 0.9992082715034485}	neutral
934	gimana mana duit kalian repayment gilir tagih bayar teror tiap jam gilir tagih uda bayar malah tarik jangan sampe salah informasi kalo customer mana duit	25		{'label': 'negative', 'score': 0.9999018907546997}	negative
935	hallo limit gopay later gak dipake tokopedia aplikasi gojek	9		{'label': 'neutral', 'score': 0.9998615980148315}	neutral
936	kak aku udh tiket bantu app gojek kena gopaylater aku tiket tgl sampe skg gak respon cara eskalasi gmn	19		{'label': 'negative', 'score': 0.9994800686836243}	negative
937	ettt blai sorry sorry wkwkkwkw	5		{'label': 'negative', 'score': 0.9983159303665161}	negative
938	hallo cek	2		{'label': 'neutral', 'score': 0.9998538494110107}	neutral
939	halo potong apa rasa potong mohon konfirmasi	7		{'label': 'neutral', 'score': 0.9998339414596558}	neutral
940	kak erti kakak butuh bantu yuk buat lapor ana masuk aplikasi dana pilih pilih chat ana mohon ikan nomor lapor lewat terimakasih	22		{'label': 'neutral', 'score': 0.9998955726623535}	neutral
941	akhir bilang mohon tunggu karna kalo transaksi jam maks jam kalo transaksi jam maks jam transaksi jam udah jam masuk	20		{'label': 'neutral', 'score': 0.9997583031654358}	neutral
942	gimana udh selesai masalah aku jga nyangkut gopay seabank huhu	10		{'label': 'negative', 'score': 0.9996922016143799}	negative
943	blm masuk kak	3		{'label': 'neutral', 'score': 0.9963362216949463}	neutral
944	masuk	1		{'label': 'positive', 'score': 0.995103120803833}	positive
945	udah minggu nyangkut duitnyaa	4		{'label': 'negative', 'score': 0.9998925924301147}	negative
946	gimana gopay gabisa buat transaksi	5		{'label': 'negative', 'score': 0.9997182488441467}	negative
947	apes bener hari bangke salah transfer gopay mana nomer nya cuma bintang bintang liat full semua gimana biar hold dulu solusi nyaaa	22		{'label': 'negative', 'score': 0.9999139308929443}	negative
948	proses lalu layan sosial media perlu verifikasi data lebih moga kendala kamu segera selesai	14		{'label': 'neutral', 'score': 0.9998542070388794}	neutral
949	mimin saran konfirmasi pihak aplikasi gopay laku kece lanjut apabila laku kece saldo sisi seabank sila hubung seabank lalu layan live chat aplikasi seabank layan telepon	26		{'label': 'neutral', 'score': 0.9998949766159058}	neutral
950	hai sobat seabank mohon maaf atas ketidaknyamanannya mimin bantu info kait terima dana masuk seabank terima dana sifat pasif terima dana masuk	22		{'label': 'neutral', 'score': 0.9998807907104492}	neutral
951	cek kak makasih banyak	4		{'label': 'neutral', 'score': 0.9998757839202881}	neutral
952	parah	1		{'label': 'negative', 'score': 0.9999147653579712}	negative
953	gopay tiap kali mau bayar pake qris selalu crash aplikasi	10		{'label': 'neutral', 'score': 0.5086090564727783}	neutral
954	udh jam mba	3		{'label': 'neutral', 'score': 0.9996471405029297}	neutral
955	udah email gubrish	3		{'label': 'neutral', 'score': 0.9997492432594299}	neutral
956	cek min udah hari gak baca	6		{'label': 'negative', 'score': 0.5675320029258728}	negative
957	cek min udah hari gak baca	6		{'label': 'negative', 'score': 0.5675320029258728}	negative
958	woylah transfer gopay seabank gamasuk sihh dong woy	8		{'label': 'negative', 'score': 0.9998608827590942}	negative
959	aku kemarin sempet gocek tengok kok akun yakin bangsat nyata nipu admin gak tindak lanjut apa masa tipu dibiarin komen gak jelas akun	23		{'label': 'negative', 'score': 0.9999125003814697}	negative
960	perkara gopay slow respon aku sampe salah liat	8		{'label': 'negative', 'score': 0.9997894167900085}	negative
961	aku gocek klik linknya akun retas	6		{'label': 'neutral', 'score': 0.9998956918716431}	neutral
962	wkwkwk aku sedih ngakak	4		{'label': 'negative', 'score': 0.9998520612716675}	negative
963	ditipuu gimana nderr spill laku gadungan bangsat	7		{'label': 'negative', 'score': 0.9999178647994995}	negative
964	diem anjir	2		{'label': 'negative', 'score': 0.9999161958694458}	negative
965	hallo dong transaksi hasil terima masuk uang minta balikin aja batalin udah proses lama banget sekali hasil segala pake masuk gimana solusi pihak gopay kesel banget ngebantu sama sekali	29		{'label': 'negative', 'score': 0.9999196529388428}	negative
966	woyy duit gua trf hasil duit masuk bank parah banget	10		{'label': 'negative', 'score': 0.9999171495437622}	negative
967	aku tipu sama komen atas	5		{'label': 'negative', 'score': 0.9999184608459473}	negative
968	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
969	udh chat kali kali selalu bilang seabank terima pasif silah konfirmasi bank kirim chat gopay bilang silah konfirmasi bank terima lempar lempar	22		{'label': 'negative', 'score': 0.9497441649436951}	negative
970	hai sobat seabank mohon maaf atas ketidaknyamanannya kait kendala sebut seabank pihak terima dana sifat pasif mimin saran kamu hubung pihak wallet gopay laku kece lanjut	26		{'label': 'neutral', 'score': 0.9635706543922424}	neutral
971	help akun gopayku diretassss	4		{'label': 'neutral', 'score': 0.9998911619186401}	neutral
972	minnnn help akun gopayku diretassss	5		{'label': 'neutral', 'score': 0.9996792078018188}	neutral
973	bilang tunggu hari maks jam utk transaksi aku udh hasil gopay seabank tpi saldo masuk help buat tahan hidup	19		{'label': 'neutral', 'score': 0.9890073537826538}	neutral
974	transaksi aku tgl maret gopay seabank masuk masuk help	9		{'label': 'neutral', 'score': 0.9998912811279297}	neutral
975	transaksi tgl maret gopay seabank tulis transaksi hasil masuk seabank kata gopay maks hari jam tunggu nnti klo masuk aku nang loh	22		{'label': 'neutral', 'score': 0.994860053062439}	neutral
976	sdh kak	2		{'label': 'neutral', 'score': 0.9973025321960449}	neutral
977	transfer seabank gopaypinjam tipu bikin bukti transfer palsu	8		{'label': 'negative', 'score': 0.9998891353607178}	negative
978	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
979	dear min akun gopay blokir hubung kali kali nomor tiket lapor menit closed hubung aja engga tetep blokir entah solusi sama sekali	22		{'label': 'negative', 'score': 0.9993966817855835}	negative
980	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
981	min respon dong udh byr tagih tagih mana kena denda gede bet ampun deh respon lama	16		{'label': 'negative', 'score': 0.9999125003814697}	negative
982	selamat siang admin aplikasi gopay muncul icon gambar keypad blokir angka transaksi mohon solusi terimakasih	15		{'label': 'neutral', 'score': 0.9998958110809326}	neutral
983	udah didm min	3		{'label': 'neutral', 'score': 0.9996721744537354}	neutral
984	min kok tadi gopay rekening gagal terus udah coba sedang pelihara sistem	12		{'label': 'negative', 'score': 0.9234827756881714}	negative
985	minn gmn aku mau byr alfagift gagal teruss	8		{'label': 'negative', 'score': 0.9999066591262817}	negative
986	cek kak	2		{'label': 'neutral', 'score': 0.9998247027397156}	neutral
987	halo kak cek	3		{'label': 'neutral', 'score': 0.9998929500579834}	neutral
988	bank gopay knp lama bgt tgl kemaren smpe skrg blm masuk org udah butuh uangnyaa trs pas tanya suruh nunggu hari masa doang smpe minggu nunggunya jirrrr mau cancel gabisa	30		{'label': 'negative', 'score': 0.9998955726623535}	negative
989	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
990	bangke kalian balas mention penting oii	6		{'label': 'negative', 'score': 0.9999023675918579}	negative
991	gak respon haha kocak	4		{'label': 'negative', 'score': 0.9810028076171875}	negative
992	nlpn contact center jawab beda beda gak selesai masalah sama sekali aneh banget	13		{'label': 'negative', 'score': 0.9999123811721802}	negative
993	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
994	agent contact center nya sama sekali bantu malah bikin emosi	10		{'label': 'negative', 'score': 0.9999195337295532}	negative
995	komplain nih bantu contact centernya goblok soal	7		{'label': 'negative', 'score': 0.9999208450317383}	negative
996	kak gimana keluh udah beres kak	6		{'label': 'negative', 'score': 0.7670048475265503}	negative
997	min mohon cek butuh bantu	5		{'label': 'neutral', 'score': 0.9998961687088013}	neutral
998	channel private resmi bri lalu sabrina whatsapp nomor akun resmi media sosial bri verified tks fadi	16		{'label': 'neutral', 'score': 0.9998990297317505}	neutral
999	dana terima sila konfirmasi pihak kirim laku kece bank bri terima	11		{'label': 'neutral', 'score': 0.9998944997787476}	neutral
1000	mohon maaf atas ketidaknyamanan alami transaksi transfer sifat real time transaksi kurang saldo rekening rekening tuju saran kece detail transaksi cara cek mutasi rekening lalu brimo	26		{'label': 'neutral', 'score': 0.9998829364776611}	neutral
1001	mohon balas cepap kak	4		{'label': 'negative', 'score': 0.7183318734169006}	negative
1002	telfon lalu kata transfer jam hari dana masuk rekening chat shabrina bri low response min terima kasih	17		{'label': 'neutral', 'score': 0.9998997449874878}	neutral
1003	transfer gopay seabank pagi proses terus yaa	7		{'label': 'neutral', 'score': 0.9998725652694702}	neutral
1004	min uang hilang mohon bantuanyaa	5		{'label': 'neutral', 'score': 0.9998916387557983}	neutral
1005	udah logout sendiri pas mau login trus refresh uang udah hilang trus riwayat transaksi gopaynya udah hapus mohon cek dmnya	20		{'label': 'neutral', 'score': 0.9993056058883667}	neutral
1006	min mau nanya mau top gopay bank batas maksimal yah	10		{'label': 'neutral', 'score': 0.9998915195465088}	neutral
1007	bank jago blm masuk smpe skrng	6		{'label': 'negative', 'score': 0.5369394421577454}	negative
1008	gopaylater tiba blokir padahal gapernah telat bayar bulan lapor aplikasi cuma suruh cek kala	14		{'label': 'neutral', 'score': 0.8909606337547302}	neutral
1009	admin cek yaa	3		{'label': 'neutral', 'score': 0.9998778104782104}	neutral
1010	adududdu	1		{'label': 'positive', 'score': 0.6424840092658997}	positive
1011	adudududu	1		{'label': 'negative', 'score': 0.9998534917831421}	negative
1012	min cara verifikasi email gmn sih soal kata link dah kirim email masuk pernah sekali masuk tahun itu link invalid url sejak verifikasi pernah	24		{'label': 'negative', 'score': 0.8872165083885193}	negative
1013	sama sama kak	3		{'label': 'positive', 'score': 0.9992014765739441}	positive
1014	cek min gimana selesai	4		{'label': 'neutral', 'score': 0.593863844871521}	neutral
1015	lucu banget sistem mau bayar paylater hari jatuh tempo biasa gue bayar tagih malah banget bayar hari baik tuh sistem	20		{'label': 'positive', 'score': 0.995062530040741}	positive
1016	adu aplikasi gak live chat nunggu berapa hari sih padahal transfer sengaja gak jam rawan maintenance tetep kena bug pas transaksi	21		{'label': 'negative', 'score': 0.9998853206634521}	negative
1017	pagi kak harsa maaf atas kendala infoin detail transaksi lalu whatsapp nomor ketik ngobrol klik agent care kemudian pilih kartu tri cek tugas thanks hani	25		{'label': 'neutral', 'score': 0.9998990297317505}	neutral
1018	halo gimana uang smp sekarang blm masuk bri padahal transaksi hasil apa viral dulu baru direspon	16		{'label': 'negative', 'score': 0.9998452663421631}	negative
1019	min cashback nya cuma sekali doang	6		{'label': 'neutral', 'score': 0.9925699830055237}	neutral
1020	udh kak tpi pihak gojek dielmpar kesana kemari bri jga	10		{'label': 'neutral', 'score': 0.9997879862785339}	neutral
1021	sma kak kasus kayak lgi banyak tuh lapor bahkan smp udh minggu masuk kata status hasil	16		{'label': 'negative', 'score': 0.998760461807251}	negative
1022	gak tau males ken beli truk	6		{'label': 'negative', 'score': 0.9998051524162292}	negative
1023	ehh naha lila kitu	4		{'label': 'negative', 'score': 0.9899583458900452}	negative
1024	tindak lanjut hari skrg	4		{'label': 'negative', 'score': 0.9929866194725037}	negative
1025	sok coba ajukeun batal deui inu meh buldep teu kitu deui	11		{'label': 'negative', 'score': 0.9998704195022583}	negative
1026	maaf banget kak kait kendala bantu kece terima kasih mona	10		{'label': 'neutral', 'score': 0.9013128876686096}	neutral
1027	min dong udah transfer kemarin status proses terus trf ovo bantu please	12		{'label': 'neutral', 'score': 0.9998657703399658}	neutral
1028	padahal saldo potong gopay nya	5		{'label': 'neutral', 'score': 0.9759829044342041}	neutral
1029	udh anjir tai lah	4		{'label': 'negative', 'score': 0.9999171495437622}	negative
1030	daa soalna kapotong tiba kan arti kamar ngeaktifan auto potong eta kudu putus heula auto potongna teh	17		{'label': 'negative', 'score': 0.9998026490211487}	negative
1031	nya kitu asli kesel	4		{'label': 'negative', 'score': 0.9999175071716309}	negative
1032	aaaa eta mah aktif auto potong tina gopay nyak	9		{'label': 'neutral', 'score': 0.971315860748291}	neutral
1033	waktu ios emang langgan gitu	5		{'label': 'negative', 'score': 0.9999077320098877}	negative
1034	ehh prem emang langsung motong gitu	6		{'label': 'negative', 'score': 0.9998708963394165}	negative
1035	youtube prem mana udh lupa anjir email youtubenya beda ama email icloudnya	12		{'label': 'negative', 'score': 0.9998365640640259}	negative
1036	ehh emang langgan apa apple cloud	6		{'label': 'negative', 'score': 0.9998581409454346}	negative
1037	apple anjir padahal dah lama gak pake ios	8		{'label': 'negative', 'score': 0.9999157190322876}	negative
1038	apa dah bayar rekan usaha	5		{'label': 'negative', 'score': 0.9953859448432922}	negative
1039	proses lalu layan sosial media perlu verifikasi data lebih moga kendala segera atas	13		{'label': 'neutral', 'score': 0.9994064569473267}	neutral
1040	kece lanjut apabila kamu laku kece saldo sisi seabank sila menghubungics seabank lalu layan live chat aplikasi seabank lalu layan telepon nomor	22		{'label': 'neutral', 'score': 0.9998362064361572}	neutral
1041	hai sobat seabank belum mohon maaf atas ketidaknyamanannya kait kendala sebut seabank pihak pasif terima dana mimin saran kamu konfirmasi pihak bank kirim dana laku	25		{'label': 'neutral', 'score': 0.9998103976249695}	neutral
1042	absen transaksi gopay nya kendala	5		{'label': 'negative', 'score': 0.9992005228996277}	negative
1043	malam admin mohom cek	4		{'label': 'neutral', 'score': 0.9998936653137207}	neutral
1044	butuh duit	2		{'label': 'negative', 'score': 0.978863537311554}	negative
1045	sekian terima kasih gue pake produk gopay later atut tagih rentenir rem kak aku minjem uang teman aja hihi	19		{'label': 'neutral', 'score': 0.999882698059082}	neutral
1046	saran aja mungkin kalau sop rentenir nagih customer kata kata buat sopan kalau baru telat bayar hari kali pertama gue lupa bayar tagih jumlah berapa	25		{'label': 'negative', 'score': 0.9985040426254272}	negative
1047	catat sekarang udah gue bayar lunas serta denda cuma gue beneran heran kesel aja sama cara rentenir nagih customer	19		{'label': 'negative', 'score': 0.9999202489852905}	negative
1048	konteks utang gue cuma ribu yallah ribu aja nyampe loh tagih bener akan gue gamau bayar kabur tanggung jawab	19		{'label': 'negative', 'score': 0.999913215637207}	negative
1049	tau kok bayar tau kok bukan pinjam uang teman tau kok ngga tunda jujur murni skip lupa aja apa remindernya gabisa sopan	22		{'label': 'negative', 'score': 0.9998481273651123}	negative
1050	kalau baru telat hari terus dichat gin sama rentenir sih jujur lebay banget yallah	14		{'label': 'negative', 'score': 0.9999178647994995}	negative
1051	paham banget gopay later tuh tenggat waktu bayar lunas tenggat waktu sebut mungkin pihak push notification customer remind payment	19		{'label': 'negative', 'score': 0.999835729598999}	negative
1052	thread ngomel gopaylater sederhana kesel aja sih gue jarang banget pake produk gopay later milik nah kemarin gue sempet pake mau sen gocar isi gopay malas isi butuh buru buru	30		{'label': 'negative', 'score': 0.999916672706604}	negative
1053	halo gimana top bri masuk respon live chat gada	9		{'label': 'neutral', 'score': 0.9998313188552856}	neutral
1054	okeee makasih info untung blm coba coba ngechat apa	9		{'label': 'neutral', 'score': 0.9990434050559998}	neutral
1055	halo mau tanya temen temen pake gobiz kalo status saldo dalm proses masuk nya berapa lama langsung masuk rekening mohon info	21		{'label': 'neutral', 'score': 0.9998494386672974}	neutral
1056	hai menit lalu aku isi pulsa via gopay sampe skrg status tunggu	12		{'label': 'neutral', 'score': 0.9998973608016968}	neutral
1057	admin kindly help pls aku baru topup emoney app gopay topup hasil saldo tambah kartu emoney already submit help ticket but still fast update	24		{'label': 'neutral', 'score': 0.9998728036880493}	neutral
1058	jujur sdh tahun pake gopay gak masalah kali kecewa transfer uang juta gak kirim padahal saldo potong kasihan uang obat ibu	21		{'label': 'negative', 'score': 0.9998719692230225}	negative
1059	min kok tbtb gopaylater blokir padahal pernah nunggak pernah telat bayar	11		{'label': 'negative', 'score': 0.9996416568756104}	negative
1060	min gopay later kok blokir padahal tagih gak gak pernah telat kalau bayar	13		{'label': 'negative', 'score': 0.9995249509811401}	negative
1061	halo top money lalu aplikasi gopay sekarang saldo masuk check update kali saldo gopay potong kunjung balik tulis sukses saldo masuk sama sekali	23		{'label': 'neutral', 'score': 0.9998699426651001}	neutral
1062	udah akun nya gak balas liat postingan akhir udah hari lalu mungkin gak aktif adminnya	15		{'label': 'negative', 'score': 0.9964608550071716}	negative
1063	tipu anjing diem babi kontol	5		{'label': 'negative', 'score': 0.999910831451416}	negative
1064	malam admin mau tanya transfer dri gopay bank kok aneh proses lama bgt trs notif hasil kirim pas cek riwayat masuk bank nanya aplikasi jga lapor tutup pihak	28		{'label': 'negative', 'score': 0.9988120794296265}	negative
1065	min cek makasih	3		{'label': 'neutral', 'score': 0.9998712539672852}	neutral
1066	halo hari mau order gocar nyata henti krn clear the payment first kata failed charge previous trip saldo udh potong amp refund tuh mhn bantu solusi thx	27		{'label': 'neutral', 'score': 0.9990609288215637}	neutral
1067	aku gak eligible min	4		{'label': 'negative', 'score': 0.9998569488525391}	negative
1068	halo cdm min	3		{'label': 'neutral', 'score': 0.9998879432678223}	neutral
1069	niat ksh promo	3		{'label': 'positive', 'score': 0.9354926943778992}	positive
1070	wkwkwk gak jelas emang	4		{'label': 'negative', 'score': 0.9999139308929443}	negative
1071	halo min gimana cara ngatasin gopaylater blokir jadi menu bayar nggk	11		{'label': 'neutral', 'score': 0.9990119934082031}	neutral
1072	min cek plissss	3		{'label': 'positive', 'score': 0.9998971223831177}	positive
1073	aku status proses terus	4		{'label': 'neutral', 'score': 0.8290234208106995}	neutral
1074	wkkw hampir kena gocek sma tipu atas nama gopay	9		{'label': 'negative', 'score': 0.9998875856399536}	negative
1075	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1076	klo keluh kendapa lewat applikasi gopay lalu bantu lalu pilih keluh kait hati sama oknum mengatasnamakan gopay indonesia	18		{'label': 'negative', 'score': 0.9996950626373291}	negative
1077	kak hati oknum mengatasnamakan gopay bni ingat gopay bni bantu hati sama akun mengatasnamakan gopay indonesia bni replay chat twitter	20		{'label': 'neutral', 'score': 0.9997254014015198}	neutral
1078	kak hati oknum mengatasnamakan gopay ingat gopay bantu hati sama akun mengatasnamakan gopay indonesia replay chat twitter	17		{'label': 'neutral', 'score': 0.9997252821922302}	neutral
1079	kak hati oknum mengatasnamakan gopay ingat gopay bantu hati sama akun mengatasnamakan gopay indonesia replay chat twitter	17		{'label': 'neutral', 'score': 0.9997252821922302}	neutral
1080	kak hati oknum mengatasnamakan gopay ingat gopay bantu hati sama akun mengatasnamakan gopay indonesia replay chat twitter	17		{'label': 'neutral', 'score': 0.9997252821922302}	neutral
1081	ingat gopay bantu hati hati sama oknum mengatasnamakan gopay klo keluh kendala lewat applikasi gopay artikel kait keluh hati sama akun mengatasnamakan gopay indonesia replay chat twitter	27		{'label': 'neutral', 'score': 0.6763883829116821}	neutral
1082	min kalau salah gopay nomor udh gak aktif refund gak	10		{'label': 'neutral', 'score': 0.9998643398284912}	neutral
1083	min bantu cek riwayat login akun gopay gak	8		{'label': 'neutral', 'score': 0.9998942613601685}	neutral
1084	halo min kalau kirim uang via gopay status money sent pas receipt muncul receipt trx belum arti payment hasil history ingat saldo akhir jadi trx sukses	26		{'label': 'neutral', 'score': 0.9996154308319092}	neutral
1085	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1086	napa dunk	2		{'label': 'negative', 'score': 0.9999121427536011}	negative
1087	top tgl april skrg blm masuk	6		{'label': 'neutral', 'score': 0.9995935559272766}	neutral
1088	kak gimana udah bayar gopay gabisa dipake	7		{'label': 'neutral', 'score': 0.987458348274231}	neutral
1089	cek terimakasih	2		{'label': 'neutral', 'score': 0.9807151556015015}	neutral
1090	capek yah debat dgn salah sistem kalian kok jadi nanggung late fee nya tlp sulit via lapor email app lama sekali responnya klo memang bukti telat konsekuensi kan sblm jatuh tempo	31		{'label': 'negative', 'score': 0.999916672706604}	negative
1091	tumben nih hari dipake transfer gagal trus	7		{'label': 'negative', 'score': 0.9999037981033325}	negative
1092	gabisa	1		{'label': 'negative', 'score': 0.9998276233673096}	negative
1093	min bayar qris pake gopaylater gakkkkkk	6		{'label': 'negative', 'score': 0.9966962337493896}	negative
1094	gopaylater bulan selalu lunas kok sekarang pakai waktu suruh tunggu hari udah bulan non aktif	15		{'label': 'neutral', 'score': 0.996452808380127}	neutral
1095	cek aku min kendala	4		{'label': 'neutral', 'score': 0.9993984699249268}	neutral
1096	ehh tawar pas aju tolak alas penuh syarat sial bgt dah cuma ngambil data doang kampret	16		{'label': 'negative', 'score': 0.9999175071716309}	negative
1097	halo min gopayletter kok engga guna min padahal bayar bulan gimana minn	12		{'label': 'negative', 'score': 0.9993292093276978}	negative
1098	spam parah	2		{'label': 'negative', 'score': 0.999922513961792}	negative
1099	kalau kirim email support com jangan spam jangan template kalau mau sales marketing bikin sendiri email sales apa susah sih berisik tau	22		{'label': 'negative', 'score': 0.9998406171798706}	negative
1100	halo min cek	3		{'label': 'neutral', 'score': 0.999891996383667}	neutral
1101	emg suka trouble gtuu	4		{'label': 'negative', 'score': 0.9998693466186523}	negative
1102	transfer rek bank kok tumben udah hampir jam status proses lapor pusat bantu respon pagi tadi kalian baik	18		{'label': 'negative', 'score': 0.9998968839645386}	negative
1103	akhir bukti bayar bukan tipu salam retjehan	7		{'label': 'positive', 'score': 0.8070703744888306}	positive
1104	kalian kalau mau ngelarang langgan beli pulsa pake paylaternya mab gak sih cukup tolak bayar gak perlu pake blokir segala mab fintech kagak jelas gink kalo ngeblokir orang bulan	29		{'label': 'negative', 'score': 0.9999052286148071}	negative
1105	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
1106	kalo kata sih merchant nih ayoo gimana nih	8		{'label': 'negative', 'score': 0.9983868598937988}	negative
1107	isi kartu flazz lewat tokopedia gopay saldo gopay potong saldo flazz tambah gimana	13		{'label': 'neutral', 'score': 0.9966520667076111}	neutral
1108	nyala	1		{'label': 'negative', 'score': 0.9975186586380005}	negative
1109	min bantu gimana cara unlink gopay disney hotstar app gopay suruh unlink merchant app gak pilih subscription selesai amp gak pilih cancel auto renewal unlink gopay	26		{'label': 'neutral', 'score': 0.9994218349456787}	neutral
1110	buat mercant lama status verifikasi wajah nya pake banget auto hapus akun	12		{'label': 'neutral', 'score': 0.9975377321243286}	neutral
1111	kak aku tiba tiba blokir aja gitu	7		{'label': 'negative', 'score': 0.9998761415481567}	negative
1112	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
1113	cek dmnya dong	3		{'label': 'neutral', 'score': 0.9998384714126587}	neutral
1114	halo hari transaksi transfer gopay bank saldo gopay potong saldo sebut masuk bank	13		{'label': 'neutral', 'score': 0.9998959302902222}	neutral
1115	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1116	mjb udah kak aku sama banget tulis coba oktober udah coba email gojek balas malah diarahin bantu aplikasi isi cuma template	21		{'label': 'negative', 'score': 0.9995162487030029}	negative
1117	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
1118	hallo kak cek sya top gopay kok masuk tgl september	10		{'label': 'neutral', 'score': 0.9998984336853027}	neutral
1119	sore beli paket data giga saldo pay kurang kok gagal bayar tunggu segera selesai bukti screenshot mksh	17		{'label': 'neutral', 'score': 0.9699093103408813}	neutral
1120	halo udah hari transaksi transfer gopay bank saldo gopay potong saldo sebut masuk bank hubung gopay langsung tutup menyuru hubung pihak bank hubung pihak bank rasa terima	27		{'label': 'neutral', 'score': 0.982745885848999}	neutral
1121	plisslah beri jelas tepat buat keluh bukan malah bohong kalau aplikasi sedang baik nyata blokir pihak	16		{'label': 'negative', 'score': 0.9998133778572083}	negative
1122	min top pagi masuk gimana nih	6		{'label': 'neutral', 'score': 0.9979813694953918}	neutral
1123	smpe skrng akhir gue transaksi cara	6		{'label': 'neutral', 'score': 0.999553382396698}	neutral
1124	min udah bayar gopaylater sept blm update padahal saldo udah potong thx	12		{'label': 'neutral', 'score': 0.999847412109375}	neutral
1125	apa salah dah buset aku dah coba awal bulan luamaaaa abiz gagal mulu koneksi bagus aja padahal	17		{'label': 'negative', 'score': 0.9999074935913086}	negative
1126	cek kali	2		{'label': 'neutral', 'score': 0.9994065761566162}	neutral
1127	mohon cek min	3		{'label': 'neutral', 'score': 0.9998824596405029}	neutral
1128	min gopay later tiba pakai memang belum logout akun tokopedia nya pas log limit gopay later guna mohon responnya min	20		{'label': 'neutral', 'score': 0.9998680353164673}	neutral
1129	belommmmm sampe skrg belommm	4		{'label': 'negative', 'score': 0.9671838283538818}	negative
1130	min cek please	3		{'label': 'neutral', 'score': 0.9998807907104492}	neutral
1131	kira kira mungkin gak kalo wallet biasa pakai kayak adopsi teknologi blokchain kan kayak gampang tuh	16		{'label': 'neutral', 'score': 0.9938616752624512}	neutral
1132	halo salah transfer nomer minta bantu kata laku apa lalu uang	11		{'label': 'neutral', 'score': 0.8393276929855347}	neutral
1133	balas min	2		{'label': 'positive', 'score': 0.9725815057754517}	positive
1134	token baru kini beli token rbtc aplikasi onrampmoney bayar mudah pakai lfg	12		{'label': 'neutral', 'score': 0.9998812675476074}	neutral
1135	huhu moga iya beneran	4		{'label': 'positive', 'score': 0.5778453946113586}	positive
1136	yaampun belummmm sampe iniii	4		{'label': 'negative', 'score': 0.996269941329956}	negative
1137	mana templet balesannya sebel bngt	5		{'label': 'negative', 'score': 0.9999147653579712}	negative
1138	hai sobat seabank belum mohon maaf atas ketidaknyamanannya kait kendala transfer wallet gopay seabank saldo terima minsea saran kamu konfirmasi pihak wallet gopay laku kece lanjut seabank bank	28		{'label': 'neutral', 'score': 0.9998776912689209}	neutral
1139	kakk gmn skrg udh aman aku sama kasus malah udah jumat	11		{'label': 'negative', 'score': 0.9998397827148438}	negative
1140	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1141	kak liat nya yaaa	4		{'label': 'neutral', 'score': 0.999794065952301}	neutral
1142	hai sobat seabank belum mohon maaf atas ketidaknyamanannya kait kendala transfer wallet gopay seabank saldo terima minsea saran kamu konfirmasi pihak wallet gopay laku kece lanjut seabank bank	28		{'label': 'neutral', 'score': 0.9998776912689209}	neutral
1143	hai sobat seabank belum mohon maaf atas ketidaknyamanannya kait kendala transfer wallet gopay seabank saldo terima minsea saran kamu konfirmasi pihak wallet gopay laku kece lanjut seabank bank	28		{'label': 'neutral', 'score': 0.9998776912689209}	neutral
1144	halo cek dong min	4		{'label': 'neutral', 'score': 0.999887228012085}	neutral
1145	hai sobat seabank belum mohon maaf atas ketidaknyamanannya kait kendala transfer gopay seabank saldo terima minsea saran kamu konfirmasi pihak gopay selaku bank kirim dana laku kece lanjut seabank	29		{'label': 'neutral', 'score': 0.9998844861984253}	neutral
1146	hallo kak mjb yaa skrg gmn kakk saldo uda masuk apa soal aku ngalamin hak kaya ginii panik bangett makas kaa sblmnya	22		{'label': 'negative', 'score': 0.9999107122421265}	negative
1147	hllo kakk mjbb skrg saldo udah masuk blm aku awal tolak trs aku bikin lapor ulang pilih gopay baru sampe skrg saldo blm nyampe nya udah terima blm	28		{'label': 'negative', 'score': 0.9910449981689453}	negative
1148	min cek dong sdh bbrp hari nanya keluh nih	9		{'label': 'neutral', 'score': 0.9997585415840149}	neutral
1149	seru hemat kalo nonton film pake gopay	7		{'label': 'positive', 'score': 0.9999431371688843}	positive
1150	potensi	1		{'label': 'positive', 'score': 0.9999203681945801}	positive
1151	langsungg	1		{'label': 'positive', 'score': 0.9998098015785217}	positive
1152	aja nih	2		{'label': 'neutral', 'score': 0.7750071287155151}	neutral
1153	iya kak sama aku padahal nominal yaallah mana urgent	9		{'label': 'negative', 'score': 0.9928455948829651}	negative
1154	min topup money status sukses saldo emoney tambah saldo gopay potong	11		{'label': 'neutral', 'score': 0.9998966455459595}	neutral
1155	mohon cek min	3		{'label': 'neutral', 'score': 0.9998824596405029}	neutral
1156	min bantu cdm kendala terima kasih	6		{'label': 'neutral', 'score': 0.9998278617858887}	neutral
1157	info token kini kamu beli token hmstr guna aplikasi bayar guna	11		{'label': 'neutral', 'score': 0.9998934268951416}	neutral
1158	gimana cara liat history google play sama email apa apa	10		{'label': 'neutral', 'score': 0.9939426779747009}	neutral
1159	gopay pinjam umur brp min minimal	6		{'label': 'neutral', 'score': 0.9998936653137207}	neutral
1160	bwang sekarang pergi tidur	4		{'label': 'negative', 'score': 0.9968281388282776}	negative
1161	cek min saldo potong pdhl transaksi batal kok status nya malah selesai	12		{'label': 'negative', 'score': 0.9998981952667236}	negative
1162	haloo cek dong	3		{'label': 'neutral', 'score': 0.9998843669891357}	neutral
1163	min cek terimakasih	3		{'label': 'neutral', 'score': 0.9998605251312256}	neutral
1164	min selalu kendala voucher hilang sudha klaim voucher display vouchernya alias gak tampil	13		{'label': 'neutral', 'score': 0.9996153116226196}	neutral
1165	sama anjir	2		{'label': 'negative', 'score': 0.9999147653579712}	negative
1166	gopayyy cek terima kasih	4		{'label': 'neutral', 'score': 0.9998782873153687}	neutral
1167	balikin saldo woy	3		{'label': 'negative', 'score': 0.9999071359634399}	negative
1168	pertanggungjawabannya	1		{'label': 'positive', 'score': 0.9999231100082397}	positive
1169	cdm	1		{'label': 'neutral', 'score': 0.94233638048172}	neutral
1170	balikin saldo gue woy	4		{'label': 'negative', 'score': 0.9999099969863892}	negative
1171	awal sih bener transaksi jadi masuk terus sekarang saldo jadi ilang semua malah transfer sendiri nomor gatau admin gopaynya sendiri hubung balikin saldo	23		{'label': 'negative', 'score': 0.9999161958694458}	negative
1172	min top monney masuk saldo potong	6		{'label': 'neutral', 'score': 0.9998959302902222}	neutral
1173	hai sobat seabank belum mohon maaf atas ketidaknyamanannya kait kendala transfer wallet gopay seabank saldo terima minsea saran kamu konfirmasi pihak wallet gopay laku kece lanjut seabank bank	28		{'label': 'neutral', 'score': 0.9998776912689209}	neutral
1174	slide bukti transfer bank slide daftar mutasi banking tunjuk gaada transaksi gopay slide amp lapor jawab atas lapor gimana pertanggungjawabannya	20		{'label': 'neutral', 'score': 0.9996868371963501}	neutral
1175	gimana padahal udah jelas jelas lapor benar transfer bank malah jawab bukan cek teliti transfer kemarin nyampe sampe sekarang saldo dikemanain	21		{'label': 'negative', 'score': 0.9998555183410645}	negative
1176	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1177	min cek teman transfer nyata hasil saldo sekarang masuk nomor gopay	11		{'label': 'neutral', 'score': 0.9998941421508789}	neutral
1178	kaspa qqn ksfmg xsthtdg qsvscghza tcvtjzn fumxys unroll	8		{'label': 'neutral', 'score': 0.9997013211250305}	neutral
1179	kak aku loh	3		{'label': 'positive', 'score': 0.9968558549880981}	positive
1180	qgstrkoxpw tya cpspn cjhu egpn screenshot	6		{'label': 'neutral', 'score': 0.9998594522476196}	neutral
1181	awas penipuu	2		{'label': 'negative', 'score': 0.999904990196228}	negative
1182	cek min status isi aplikasi gojek hasil saldo gopay tambah	10		{'label': 'neutral', 'score': 0.9998950958251953}	neutral
1183	halo kak tanya putus bayar google play store via gopay dapat tagih terima kasih	14		{'label': 'neutral', 'score': 0.999901533126831}	neutral
1184	min bantu aku aku mau naik gojek gapunya saldo	9		{'label': 'neutral', 'score': 0.9998973608016968}	neutral
1185	minta bayar sisa pokok bunga denda mohon moga maklum nomor hape kirim via terimakasih	14		{'label': 'neutral', 'score': 0.9998793601989746}	neutral
1186	beli nominal tenor bulan angsur bulan bayar september baru bayar kondisi finansial sedang kondisi down	15		{'label': 'neutral', 'score': 0.9998005032539368}	neutral
1187	halo kak tadi aku top kartu mesin top halte transjakarta terus transaksi gagal gopay saldo udh potong gimana kak apa proses refund nya emng lamaa terima kasihh	27		{'label': 'negative', 'score': 0.9998840093612671}	negative
1188	mantap nih belanja jadi makin hemat pake gopay	8		{'label': 'positive', 'score': 0.9999547004699707}	positive
1189	masa sebut unicorn udah menit gak respond ganti aja jadi kuda pony gimana	13		{'label': 'negative', 'score': 0.9998602867126465}	negative
1190	hai kak cek dong please	5		{'label': 'neutral', 'score': 0.9998934268951416}	neutral
1191	selamat pagi sedang masalah isi saldo potong bank gak masuk applikasi dana	12		{'label': 'neutral', 'score': 0.9998583793640137}	neutral
1192	minn jawab dmku dongg	4		{'label': 'negative', 'score': 0.9998501539230347}	negative
1193	info dong cara hubungin fitur bantu apk gopay fitur nya cuma bot saldo potong padahal transaksi gagal udah hari gaada refund merchant hubung sampe skrg saldo masuk	27		{'label': 'negative', 'score': 0.9991532564163208}	negative
1194	sore min akun gopay later beku minta kece buka	9		{'label': 'neutral', 'score': 0.9998974800109863}	neutral
1195	keren gaya campaignnya	3		{'label': 'positive', 'score': 0.999954104423523}	positive
1196	halo min mau ubah limit gopaylater	6		{'label': 'neutral', 'score': 0.9998959302902222}	neutral
1197	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
1198	kak cek	2		{'label': 'neutral', 'score': 0.999864935874939}	neutral
1199	halo min mau tanya paylater gopay mohon bantu	8		{'label': 'neutral', 'score': 0.9999009370803833}	neutral
1200	hai kak jadi kendala hubung shalma lalu pasti pilih kategori sesuai lalu hubung shalma pilih hubung tugas yaa kak terima kasih	21		{'label': 'neutral', 'score': 0.9998214840888977}	neutral
1201	bales	1		{'label': 'negative', 'score': 0.9999066591262817}	negative
1202	bener banget cuma hemat praktis belanja pake gopay langsung bayar perlu ribet bawa uang cash	15		{'label': 'positive', 'score': 0.9999345541000366}	positive
1203	asik banget nih nonton suka dapet cashback gopay emang selalu bikin happy	12		{'label': 'positive', 'score': 0.9999547004699707}	positive
1204	min cek thankyou	3		{'label': 'neutral', 'score': 0.9998725652694702}	neutral
1205	maaf kak alami rupa bagaimana kelanjutannua	6		{'label': 'neutral', 'score': 0.9282277822494507}	neutral
1206	apasih ktanya aplikasi aman saldo gua ilang	7		{'label': 'negative', 'score': 0.9998736381530762}	negative
1207	min cek yaa	3		{'label': 'neutral', 'score': 0.9998825788497925}	neutral
1208	halo min sekarang kan udah buka join layan tabung bawah awas ojk	12		{'label': 'neutral', 'score': 0.9998776912689209}	neutral
1209	halo min tadi aku isi gopay pake bca blu saldo potong bom masuk gopay	14		{'label': 'neutral', 'score': 0.999891996383667}	neutral
1210	baca dong min direspon terus deh	6		{'label': 'neutral', 'score': 0.9980352520942688}	neutral
1211	halo cek plis	3		{'label': 'negative', 'score': 0.999834418296814}	negative
1212	halo cek saldo nyangkut gopay saldo lumayan buat makan ayce org chat gopay lapor selalu tutup pihak	17		{'label': 'neutral', 'score': 0.9933579564094543}	neutral
1213	enak jadi dapet gopay ratus	5		{'label': 'positive', 'score': 0.9999504089355469}	positive
1214	min baca	2		{'label': 'neutral', 'score': 0.9825352430343628}	neutral
1215	min tadi pagi begini mulu	5		{'label': 'negative', 'score': 0.9998950958251953}	negative
1216	mau tanya rokok gomart larang miras	6		{'label': 'neutral', 'score': 0.9998164772987366}	neutral
1217	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1218	min cek dong gila jaman kapan dibales bales	8		{'label': 'negative', 'score': 0.9998902082443237}	negative
1219	kalau transfer bank akun wallet aga rubah nama terima kalau sama akun wallet liat	14		{'label': 'neutral', 'score': 0.9998736381530762}	neutral
1220	min dibantuu cek yaa	4		{'label': 'neutral', 'score': 0.9998955726623535}	neutral
1221	apdet kaga balik duit dah	5		{'label': 'negative', 'score': 0.9998817443847656}	negative
1222	hai sobat seabank belum minsea mohon maaf ketidaknyamanannya apabila kamu laku transfer gopay seabank minsea saran kamu konfirmasi pihak gopay selaku kirim dana seabank bank terima dana sifat pasif	29		{'label': 'neutral', 'score': 0.9998528957366943}	neutral
1223	kalo sampe duit gua beneran balik kamu keren	8		{'label': 'positive', 'score': 0.9999409914016724}	positive
1224	dih nipu usn rata gitu ratain dulu usernamenya baru percaya	10		{'label': 'negative', 'score': 0.9999048709869385}	negative
1225	responnya pihak myim mengkonfirm refund makasih	6		{'label': 'neutral', 'score': 0.9998840093612671}	neutral
1226	daftar coin baru gembira umum deen deenar gold stablecoin dukung emas jaring haqq sekarang sedia kamu beli koin deen onrampmoney via	21		{'label': 'neutral', 'score': 0.9998360872268677}	neutral
1227	promo laku	2		{'label': 'positive', 'score': 0.9999438524246216}	positive
1228	min gopay maintenance smpe jam brp	6		{'label': 'neutral', 'score': 0.9998880624771118}	neutral
1229	malam beli kuota lewat gopay gamasuk skrg coba akun gabisa masuk tahan pdhl saldo udah kurang	16		{'label': 'neutral', 'score': 0.9997537732124329}	neutral
1230	tpiruxytdjt frbdd kckgsr yod eianxuxxkhd	5		{'label': 'neutral', 'score': 0.9998939037322998}	neutral
1231	nikmat gas fee beli jual usdt jaring bsc bep beli kripto pakai fiat bayar via klik	16		{'label': 'neutral', 'score': 0.9998438358306885}	neutral
1232	halo bagaimana akun sama gopay nama slamet vis virtu bank nama gibran	12		{'label': 'neutral', 'score': 0.9998968839645386}	neutral
1233	cek minimal	2		{'label': 'neutral', 'score': 0.9998156428337097}	neutral
1234	min cepat verifikasi transfer bank gopay status udah hasil bank ybs nerima segera lah min	15		{'label': 'neutral', 'score': 0.9998840093612671}	neutral
1235	terimakasih	1		{'label': 'positive', 'score': 0.9999431371688843}	positive
1236	mas cari joki	3		{'label': 'negative', 'score': 0.9886931777000427}	negative
1237	halo kak gopay rupa selenggara jasa sistem bayar ada bawah awas sila sampai adu bank indonesia moga bantu	18		{'label': 'neutral', 'score': 0.9998376369476318}	neutral
1238	nama rubah akun bank gak wkwk	6		{'label': 'negative', 'score': 0.9907461404800415}	negative
1239	burhan kalo sini aja usah soal ribet mesti ketik agent dulu nunggu lama	13		{'label': 'negative', 'score': 0.9994528889656067}	negative
1240	hai kak aku burhan siap bantu aku bantu pasti kakak ketik format agent lebih hubung terima kasih burhan	18		{'label': 'neutral', 'score': 0.9998761415481567}	neutral
1241	grab indonesia tuh dana cuma ovo grab punya dana sendiri dana	11		{'label': 'neutral', 'score': 0.9996920824050903}	neutral
1242	mantap nih pake gopay hemat banyak buat belanja butuh hari hari	11		{'label': 'positive', 'score': 0.9999380111694336}	positive
1243	app crash mulu cuk	4		{'label': 'negative', 'score': 0.9999209642410278}	negative
1244	bales dong gue ihhh	4		{'label': 'negative', 'score': 0.9998862743377686}	negative
1245	kak indra mohon balas tanya	5		{'label': 'neutral', 'score': 0.9998986721038818}	neutral
1246	apabila kendala mohon milik akun hubung lalu ana bantu kece lanjut pihak terima thx	14		{'label': 'neutral', 'score': 0.9998883008956909}	neutral
1247	kak utk keluh jgn khawatir bantu sesuai dgn informasi sampai milik akun transaksi sdh hasil sisi dana	17		{'label': 'negative', 'score': 0.9939833283424377}	negative
1248	kak utk keluh jgn khawatir bantu sesuai dgn informasi sampai milik akun transaksi sdh hasil sisi dana apabila kendala mohon milik akun hubung lalu ana bantu pengec	27		{'label': 'negative', 'score': 0.9959985017776489}	negative
1249	gimana sih daritadi ngelapor saldo gopay aku topup brimo masuk masuk udah hari lalu malah oper oper pihak bri nyuruh gopay pihak gopay nyuruh bri dong gimana yah nominal lumayan loh	31		{'label': 'negative', 'score': 0.9991037249565125}	negative
1250	kalo kayak gin tanya sistem aman kalo misal nih misal nyimpen duid situ kalo suspicious gin buru buru pengin tutup gopay sama jago deh kek ngeri nama aja ganti transaksi	30		{'label': 'negative', 'score': 0.999790370464325}	negative
1251	diskon cashback sampe ribu mantap banget	6		{'label': 'positive', 'score': 0.9999572038650513}	positive
1252	bang klarifikasi bang liat data dong bang ganti nama bang	10		{'label': 'neutral', 'score': 0.5614672899246216}	neutral
1253	cek plissss	2		{'label': 'positive', 'score': 0.9999421834945679}	positive
1254	sama weh minimal refund duit jir jam sampe sekarang tunggu bikin kecewa sama padahal udah nyaman pake aplikasi	18		{'label': 'negative', 'score': 0.9999200105667114}	negative
1255	min cek plis	3		{'label': 'negative', 'score': 0.999854326248169}	negative
1256	cek min makasih	3		{'label': 'neutral', 'score': 0.9998676776885986}	neutral
1257	hallo mau nanya kok tiba tiba dapet kaya gin posisi kenal orgnya paling penting aku punya bank mandiri gpp	19		{'label': 'neutral', 'score': 0.9978048205375671}	neutral
1258	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1259	min pulsa kok lama bgt masuk paket gue mau abis min masalah	12		{'label': 'negative', 'score': 0.9999134540557861}	negative
1260	minn topupp flash lwat tokpedd pke gopayy status berhasill saldoo masukkk gmn	12		{'label': 'negative', 'score': 0.9995762705802917}	negative
1261	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1262	min gimana tiba tiba gopay plus downgrade jadi reguler make ktp guna udah laporin lewat aplikasi maju dong min takut disalahgunakan ktp nya	23		{'label': 'negative', 'score': 0.9999064207077026}	negative
1263	mana sih nya	3		{'label': 'negative', 'score': 0.9957793951034546}	negative
1264	cdm kak	2		{'label': 'neutral', 'score': 0.9995502829551697}	neutral
1265	seru dapetin promo keren gopay	5		{'label': 'positive', 'score': 0.9999432563781738}	positive
1266	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1267	cek bos	2		{'label': 'neutral', 'score': 0.9996204376220703}	neutral
1268	gak rugi deh bayar pake gopay hemat banget sampe ribu	10		{'label': 'positive', 'score': 0.9999523162841797}	positive
1269	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
1270	alah bayar merchant online pake qris gopay saldo udah potong merchant nerima dana buat lapor jawab bot bebanin merchant udah gitu bom solusi lapor tutup otomatis kaya gin awas ojk	30		{'label': 'negative', 'score': 0.9998915195465088}	negative
1271	sejak kapan nama gopay ganti bukan nama sesuai ktp kalo bukan anak jabat ganti nama min	16		{'label': 'neutral', 'score': 0.9997972846031189}	neutral
1272	minta cdm min	3		{'label': 'neutral', 'score': 0.9998658895492554}	neutral
1273	bayang uang hilang menelfon dua belah pihak gojek merchant habis pulsa tdk sedikit kalau kembali hak cuman sedikit arti maling kedok wallet	22		{'label': 'negative', 'score': 0.9998935461044312}	negative
1274	saldo gopay tdk refund pihak gojek gagal laku transaksi pulsa merchant kecewa sekali prosedur refund tele tele ribet laku prosedur berat customer	22		{'label': 'negative', 'score': 0.999920129776001}	negative
1275	hai kak maaf kak atas kendala mimin bantu tindaklanjuti keluh kakak info nama lengkap nomor rekening detail keluh mimin tunggu moga kendala kakak cepat selesai sehat selalu kak jaga selalu	30		{'label': 'neutral', 'score': 0.976633608341217}	neutral
1276	halo min udah transaksi via udah tiga hari transaksi masuk rekening bni cek min	14		{'label': 'neutral', 'score': 0.9998986721038818}	neutral
1277	segi aman akun aman nya lap	6		{'label': 'positive', 'score': 0.9997087121009827}	positive
1278	mimin baca aku juseyo	4		{'label': 'neutral', 'score': 0.8612979650497437}	neutral
1279	gampang ganti nama lama kredibilitas percaya konsumen turun banyak lho	10		{'label': 'negative', 'score': 0.9979355335235596}	negative
1280	min dong udah top tpi buat transaksi tulis nya fitur guna udah hubung solusi cuma minta duit lanjur top biar tarik aja	22		{'label': 'negative', 'score': 0.9998249411582947}	negative
1281	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1282	min akun gopayplus malah jadi gopay reguler	7		{'label': 'neutral', 'score': 0.9998977184295654}	neutral
1283	cek min mau ambil promo gopay mlbb	7		{'label': 'neutral', 'score': 0.999893307685852}	neutral
1284	min sekarang gopay plus gak pake sim	7		{'label': 'neutral', 'score': 0.9995679259300232}	neutral
1285	tanggal agustus bayar merchant lawson saldo gopay potong gak masuk lawson nya akhir bikin lapor sampe kali lapor gak balik akhir lapor tanggal sept coba nunggu hari sesuai tentu sampe sekarang	31		{'label': 'negative', 'score': 0.9786633253097534}	negative
1286	coba sama pakai identitas beda coba klarifikasi	7		{'label': 'neutral', 'score': 0.9997149109840393}	neutral
1287	cek	1		{'label': 'neutral', 'score': 0.9423424601554871}	neutral
1288	cdm aku dong adminnnn plis plis plissss	7		{'label': 'positive', 'score': 0.9755825400352478}	positive
1289	kok gopayku cuman kaa	4		{'label': 'negative', 'score': 0.999744713306427}	negative
1290	cek min gak respon	4		{'label': 'negative', 'score': 0.9999053478240967}	negative
1291	stop nipu amp scam semua tweet keluh gopay	8		{'label': 'negative', 'score': 0.9998964071273804}	negative
1292	warga udh pernah belanja tokopedia blm aku ksh kupon disk nih barang cuma gila abis belanja pertama dpt diskon pulsa tagih yuk pake link referral aku via	27		{'label': 'neutral', 'score': 0.99988853931427}	neutral
1293	terimakasih atas informasi sobat siber kena lapor sebut harap segera lapor spkt subdit siber polda dekat temu kendala proses buat lapor silah hubung lalu website terimakasih	26		{'label': 'neutral', 'score': 0.9998613595962524}	neutral
1294	iya bener sering banget promo diskon kalo bayar pake gopay jadi belanja makin hemat	14		{'label': 'positive', 'score': 0.9999529123306274}	positive
1295	belanja aplikasi kopi kenang bayar pake gopay coins	8		{'label': 'neutral', 'score': 0.9989659786224365}	neutral
1296	masalah gopay merchant kok gapernah tanggap sama sekali via tlp nihil buat lapor	13		{'label': 'negative', 'score': 0.999871015548706}	negative
1297	seru belanja pake gopay dapet cashback jadi makin untung deh	10		{'label': 'positive', 'score': 0.9999562501907349}	positive
1298	wah jadi belanja jadi makin hemat pakai gopay diskon amp cashbacknya sampe ribu lho	14		{'label': 'positive', 'score': 0.9999494552612305}	positive
1299	kalian mau lacak ilang apa buka imei segala macam jangan i servicephone soal nipu pake gopay atm bca riyan fahrudin sama rekening bca atas nama chantika sandra tipu	28		{'label': 'negative', 'score': 0.9998428821563721}	negative
1300	cek min terima kasih	4		{'label': 'neutral', 'score': 0.9998779296875}	neutral
1301	cek dong	2		{'label': 'neutral', 'score': 0.997416615486145}	neutral
1302	cek penting	2		{'label': 'positive', 'score': 0.9764268398284912}	positive
1303	kak cek	2		{'label': 'neutral', 'score': 0.999864935874939}	neutral
1304	halo please cek aju tanya situ thank you	8		{'label': 'neutral', 'score': 0.9998958110809326}	neutral
1305	kakk cek yaw	3		{'label': 'neutral', 'score': 0.9998879432678223}	neutral
1306	laku bayar tunggu bayar sampe kode nya hangus padahal laku bayar mau selesai segera jangan kira berani macam kalo kalian macam	21		{'label': 'negative', 'score': 0.9998743534088135}	negative
1307	anjing banget yak aplikasi gopay transaksi listrik sampe jam jam masuk kode tokennya trus ngadu email app respon bot aja mau gimana bajing	23		{'label': 'negative', 'score': 0.9999161958694458}	negative
1308	berisik tipu	2		{'label': 'negative', 'score': 0.9999175071716309}	negative
1309	hai beli pulsa visa gopay	5		{'label': 'neutral', 'score': 0.9998910427093506}	neutral
1310	jam hari rabu hari kan okee tunggu duit hari kalo masuk yaudah biarin tuhan aja balas	16		{'label': 'negative', 'score': 0.9998038411140442}	negative
1311	permisi gopay tdi terima transfer bank bni todak masuk bagaimana solusi	11		{'label': 'negative', 'score': 0.9967150688171387}	negative
1312	cara gimana kak	3		{'label': 'negative', 'score': 0.7866696715354919}	negative
1313	apabila kamu laku kece saldo sisi seabank sila hubung seabank lalu layan live chat aplikasi seabank lalu layan telepon nomor proses lalu layan sosial media perlu	26		{'label': 'neutral', 'score': 0.9998667240142822}	neutral
1314	hai sobat seabank mohon maaf atas ketidaknyamanannya kait kendala transfer seabank saldo terima minsea saran kamu konfirmasi pihak kirim dana laku kece lanjut seabank bank terima dana	27		{'label': 'neutral', 'score': 0.9998000264167786}	neutral
1315	ding sama aja	3		{'label': 'negative', 'score': 0.9998487234115601}	negative
1316	jadi gimana siapa salah anjg malah lempar lempar demen bat ngambil duit orang kecil	14		{'label': 'negative', 'score': 0.9999138116836548}	negative
1317	orang teman rasa kasihan akun fufufafa nyoba transfer nomor rekening	10		{'label': 'negative', 'score': 0.9998706579208374}	negative
1318	cek kak	2		{'label': 'neutral', 'score': 0.9998247027397156}	neutral
1319	klarifikasi langsung orang tolol sok paham sini	7		{'label': 'negative', 'score': 0.9999117851257324}	negative
1320	delay sihh pernah jadi kyk gin	6		{'label': 'negative', 'score': 0.9997362494468689}	negative
1321	gua bals kontol	3		{'label': 'negative', 'score': 0.9994481205940247}	negative
1322	kak nef kirimin data bantu kece ditindaklanjuti kendala alamin beeru	10		{'label': 'neutral', 'score': 0.9998410940170288}	neutral
1323	lah sama anjir head office bagi data internet inisiatif bikin program kasih pesan sms beberapa jam maintenance kaya gin biar beli duluan anjir	23		{'label': 'negative', 'score': 0.9998713731765747}	negative
1324	daritadi min gua urgent banget nonton ucl kalo maintenance bilang aja gua kesel liat twitt balsanlu gin mulu semua orang kena kendala plislah mana paket gua sekarat	27		{'label': 'negative', 'score': 0.9999105930328369}	negative
1325	cooo duit anjir semalem proses mulu	6		{'label': 'negative', 'score': 0.9999115467071533}	negative
1326	cek dong min	3		{'label': 'neutral', 'score': 0.9997588992118835}	neutral
1327	gopaylater pak	2		{'label': 'neutral', 'score': 0.9957765936851501}	neutral
1328	bayar ketring oseng fufufafanya lewat pak	6		{'label': 'neutral', 'score': 0.9998751878738403}	neutral
1329	cek pls money gak nambah dah top and update saldo	10		{'label': 'neutral', 'score': 0.8080000281333923}	neutral
1330	selalu jadi hubung metode bayar ada solusi terimakasih	8		{'label': 'positive', 'score': 0.9937735795974731}	positive
1331	gopay aneh bgt kok skrg ngetopup malah masuk bank jago saldo gopaynya malah terus cara mindahin bank jago saldo gopaynya gmn dong help	23		{'label': 'negative', 'score': 0.9998964071273804}	negative
1332	error mau top kok nda	5		{'label': 'negative', 'score': 0.9999024868011475}	negative
1333	gokil duit gue refund email bilang udah masuk dana refundnya udah hari masuk dibales kaga jelas jelek	17		{'label': 'negative', 'score': 0.9998769760131836}	negative
1334	dada bray kampus	3		{'label': 'negative', 'score': 0.9948337078094482}	negative
1335	apa service gopay bener bener lambat banget min apa aku cosplay kuda lumping dulu apa gimana biar dinotice	18		{'label': 'negative', 'score': 0.9998685121536255}	negative
1336	kmren gin mulu min	4		{'label': 'negative', 'score': 0.9998934268951416}	negative
1337	gaada kak	2		{'label': 'negative', 'score': 0.9998952150344849}	negative
1338	keren bgt gopay trims gopay	5		{'label': 'positive', 'score': 0.9999364614486694}	positive
1339	iya nih pake gopay jadi makin untung cashback amp diskon	10		{'label': 'positive', 'score': 0.9999388456344604}	positive
1340	guna wallet kini langsung deposit sol praktis lewat pakai simak tutorial sini	12		{'label': 'neutral', 'score': 0.9998615980148315}	neutral
1341	kok gaada respon min	4		{'label': 'negative', 'score': 0.9999064207077026}	negative
1342	min gimana sih min saldo udh hari masuk astagaaa udh gak direspon gimana sih service kalian	16		{'label': 'negative', 'score': 0.9997742772102356}	negative
1343	okay cek min	3		{'label': 'neutral', 'score': 0.999887228012085}	neutral
1344	hai fish mimin minta maaf atas kendala kamu temu mohon mimin screeshot kendala bantu cek dulu	16		{'label': 'neutral', 'score': 0.9998966455459595}	neutral
1345	mau hubung bayar guna muncul tulis kendala sistem waktu bayar countdown tetap hubung solusi bagaimana	15		{'label': 'negative', 'score': 0.9756970405578613}	negative
1346	min cek	2		{'label': 'neutral', 'score': 0.9998304843902588}	neutral
1347	cek min	2		{'label': 'neutral', 'score': 0.999625563621521}	neutral
1348	min top saldo mbanking gopay udh hari saldo masuk gimana min bukti transaksi nya mohon segera tangan	17		{'label': 'neutral', 'score': 0.99866783618927}	neutral
1349	min gabisa ganti sama email nya aku udah tahun pakai gopay gak pernah ganti nomor semenjak daftar pertama kali pertama kali mau ganti tpi gagal mulu min bantu nomor lama udah gak aktif soal	34		{'label': 'negative', 'score': 0.9998916387557983}	negative
1350	bener banget belanja jadi makin hemat pake gopay diskon cashbacknya buat nabung hehe	13		{'label': 'positive', 'score': 0.9999572038650513}	positive
1351	cek min termimakasih	3		{'label': 'neutral', 'score': 0.9996353387832642}	neutral
1352	minnn aku topup saldo gamasuk	5		{'label': 'neutral', 'score': 0.8239433765411377}	neutral
1353	halo aku barusan top saldo tapcash bayar lalu saldo masuk bagaimana kendala apa mohon bantu	15		{'label': 'neutral', 'score': 0.9998151659965515}	neutral
1354	temen bantu ngga aku salah nomor orang gopay nomor wanya pake nomerku gopaynya bukan bantu yaa	16		{'label': 'negative', 'score': 0.8953248858451843}	negative
1355	halo cara nonaktif gopay tabung jago bagaimana dong tanggapin	9		{'label': 'negative', 'score': 0.999583899974823}	negative
1356	cek kak	2		{'label': 'neutral', 'score': 0.9998247027397156}	neutral
1357	punya udah kaak blokir buka pas akhir agustus mau coba pakai tokped takut ntar blokir	15		{'label': 'negative', 'score': 0.9998742341995239}	negative
1358	gopay bakar duit nder jangan heran	6		{'label': 'negative', 'score': 0.9998519420623779}	negative
1359	cek min bantuuu	3		{'label': 'neutral', 'score': 0.9994213581085205}	neutral